Five Star Meet & Greet

Heathrow Airport Parking

  • Meet and Greet in Short Stay
  • No transfers required
  • Park Mark awarded, High Fencing, coded gates, CCTV, 24 Hr security
  • Prices from just £59.00 per week
  • Five Star Meet & Greet has been rated 83.0%
    by 581 previous customers.
  • 86.7% of customers would book again.

Overview

Five Star Meet & GreetPark Mark Award

Meet and Greet Service

You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.

What is the drop-off procedure?

A driver will meet you at your departing terminal, at the pre-booked time, where he will assist with your luggage, confirm your return details, and together with the driver you will check the condition of the car and sign a form to confirm details.

What is the pick-up procedure?

Once you have collected your luggage, please call the office, who will then arrange for a driver to meet you with your vehicle.

What security measures does the car park have?

Holders of the Park Mark certificate for safer parking. 24 Hour CCTV - No Public Access - High Fencing - 24 Hour Manned Security - Discreet Location just 10 minutes from the airport.Awarded: Park Mark, Safer Parking Award

What else do I need to know?

All drivers are fully insured to drive any vehicle. They are required to wear black uniforms, with our company logo clearly visible and will carry a form of identification at all times. If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £20.00 to be paid to the driver. All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax. When dropping your vehicle on Departure please make sure you receive a signed inspection sheet to clarify that any existing damage is noted. If you don't have this document to present on retu

Address:

Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 4 - TW6 3XA Terminal 5 - TW6 2GA
Efficient service. Recommended

Rating 5 out of 5

Book Again: Yes 14 Jan 2019 10:37 Verified Customer
Really excellent service. Everything went very smoothly. No waiting at either end. Would certainly use them again.

Rating 5 out of 5

Book Again: Yes 04 Jan 2019 13:57 Verified Customer
Very prompt collection and delivery. Liked the proactive call confirming we were en route to the airport.

Rating 5 out of 5

Book Again: Yes 29 Dec 2018 14:04 Verified Customer
Excellent service I could not fault it.

Rating 5 out of 5

Book Again: Yes 19 Dec 2018 06:28 Verified Customer
Very near airport. When arrived nobody was around. Then eventually someone came over. Paperwork quick and easy. Upon return car right near lift

Rating 4 out of 5

Book Again: Yes 17 Dec 2018 18:31 Verified Customer
Excellent, went out of their way to help, can’t find any fault at all.

Rating 5 out of 5

Book Again: Yes 13 Dec 2018 10:51 Verified Customer
Very good service, I forgot to ring until we were virtually at the airport but five star were with us within 15 minutes, very courteous driver, my only complaint was that we had instructions to ring as soon as we landed and then again when we had our suitcases but it didn't make collection any quicker as we still had to wait over 15 minutes for our car.

Rating 4 out of 5

Book Again: Yes 10 Dec 2018 17:38 Verified Customer
On the last two occasions, the car has been delivered back over 35 min after ive called, causing me to be late for a meeting on my last occasion. I have said i will use you again but if it happens again it will be my last time i use you Otherwise service is really good!!

Rating 2 out of 5

Book Again: Yes 07 Dec 2018 10:14 Verified Customer
We recently took an extended overseas break which required us to depart LHR T4 & return three weeks later via LHR T3. The service from Five Star Meet & Greet was faultless; the phone contact we had with them on both drop off & collection was excellent. They provided simple, straightforward directions and the cost was great VFM when compared with other service providers. We will use Five Star Meet & Greet again, and highly recommend them.

Rating 5 out of 5

Book Again: Yes 02 Dec 2018 13:20 Verified Customer
Excellent service form start to finish, with no lengthy waits as can happen

Rating 5 out of 5

Book Again: Yes 27 Nov 2018 15:50 Verified Customer
Value for the money Drop off wait 10 min Collect the n time. All in all good

Rating 3 out of 5

Book Again: Yes 17 Nov 2018 11:40 Verified Customer
Very efficient drop off and pick up. Made life very easy.

Rating 5 out of 5

Book Again: Yes 07 Nov 2018 16:32 Verified Customer
Collection was a bit slow but pick up good. Easy to use.

Rating 3 out of 5

Book Again: Yes 03 Nov 2018 10:29 Verified Customer
Excellent service and so handy just to drop off the car and have it waiting for you when you return - the only mistake I made was not to ring rhem as I got off the plane (most car rental companies as you to call when you’ve collected your baggage, which is what I did, but I should have called earlier. Nevertheless, we didn’t have to wait long for the car to arrive)

Rating 5 out of 5

Book Again: Yes 31 Oct 2018 12:19 Verified Customer
Great service. Easy site to use & view most costs efficient and required service. Booked meet and greet and drop off was easy and pick up well managed.

Rating 5 out of 5

Book Again: Yes 30 Oct 2018 10:12 Verified Customer
Fantastic! Prompt courteous and helpful! Best meet and greet I've ever used. Would definitely use again!

Rating 5 out of 5

Book Again: Yes 27 Oct 2018 22:48 Verified Customer
excellent service

Rating 5 out of 5

Book Again: Yes 25 Oct 2018 17:20 Verified Customer
Had no problems,straight forward with drop off & collection would use again,Company name is Edward Lloyd

Rating 5 out of 5

Book Again: Yes 24 Oct 2018 14:03 Verified Customer
Meeting at drop-off ok. Pick was not good. Car delivered to drop-off place and not at pick-up point as advised.

Rating 3 out of 5

Book Again: Yes 20 Oct 2018 10:07 Verified Customer
The service was excellent, after our booking couldn't be found initially, as I had amended it, but they were expecting me a day later. Never mind they still met us, but tried to charge a fee on return, but I showed them the amended confirmation and all was well. Second time this year we have used this excellent service.

Rating 4 out of 5

Book Again: Yes 13 Oct 2018 16:47 Verified Customer
We have used FHR several times now, and have always had an easy service dropping off the car at the airport. This time we had a problem with our booked car and had to leave it at home and take another car. We were able to explain the problem and sort out the new car details on the phone on the way, and everything was sorted out before we got to the airport. Service like this makes the difference and we had a happy take off to start our holidays

Rating 5 out of 5

Book Again: Yes 10 Oct 2018 11:14 Verified Customer
Great service ...good communication via txt for drop off and collection. No waiting around drivers were there waiting both outward and inward journeys. Would certainly use again. Thanks guys!!! 😀

Rating 5 out of 5

Book Again: Yes 10 Oct 2018 03:48 Verified Customer
Prompt collection, but short wait on pickup

Rating 3 out of 5

Book Again: Yes 03 Oct 2018 15:26 Verified Customer
Everything on time at both ends. Drivers very friendly.

Rating 5 out of 5

Book Again: Yes 27 Sep 2018 10:01 Verified Customer
Absolutely "spot on" for terminal 3, Heathrow. Best ever Meet & Greet

Rating 5 out of 5

Book Again: Yes 26 Sep 2018 18:16 Verified Customer

Map and Directions

Address:

Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 4 - TW6 3XA Terminal 5 - TW6 2GA

Directions for Five Star Meet & Greet

This parking operates between 05:30 and 23:00 - Returns after MIDNIGHT will be charged £20.00 to be paid to the driver. All vehicles are accepted as long as it can be driven on a standard license and has valid MOT and Road Tax.

This service is provided by Edward Lloyd

This parking operates between 05:30 and 23:00 - Returns after MIDNIGHT will be charged £20.00 to be paid to the driver. All vehicles are accepted as long as it can be driven on a standard license and has valid MOT and Road Tax.

Please be advised of the following late arrival charges:
If you arrive at the airport to drop your car off 1-2 hours later than the time you have booked to arrive, there is a Late Arrival Charge of £10, if you arrive 2 hours or more after the time you have booked to arrive there is a charge of £20 to pay - both fees are payable to the driver in cash on arrival at the airport.

When dropping your vehicle on Departure please make sure you receive a signed inspection sheet to clarify that any existing damage is noted. If you don't have this document to present on return we cannot accept liability for any major or minor damage to your car.
Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay.

IMPORTANT - please call the chauffeur 30 mins before arrival time to confirm arrangements. Chauffeur contact number is the number on your confirmation

Please do not enter the CAR PARKS before your pre-booked time unless advised by a member of staff, if you do then you will be asked to pay the CAR PARK TICKET.


On Arrival - Follow signs to Heathrow Airport from all major roads. On approach to the Airport follows signs to your departure terminal, then please follow the arrival procedure as described under:-

Terminal 2
After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 2 Short Stay Car Park. As you approach the ramp, stay in the far-right hand lane, take a ticket from the barrier that is to the far right and follow signs for Level 4. Take a ticket at the barrier and drive round to Row B. This is where your Driver will meet you.

Terminal 3.
Please follow signs to the drop off lane at Departures for terminal 3
Enter the Short-Stay Car-park and proceed to LEVEL 4, Row B. This is where the DRIVER will meet you.

Terminal 4
Please drive to the Departures drop off area, there are 3 Lanes.
Once you approach Terminal 4 DEPARTURES there are 3 lanes, please park in Lane A the 3rd lane away from the building. This is where your DRIVER will meet you.

Terminal 5
Once you follow the signs for SHORT-STAY CAR PARK, stay in the Left-lane and follow signs for Level 4. Follow the Level 4 sign into the car park and drive round to Row S. This is where your DRIVER will meet you.

On Return:

PLEASE call on the number on your confirmation once you have collected your luggage and are on the way to the CAR PARK to collect your car, the driver will pay for 15 minutes waiting time in the car park if you take longer than 15 minutes you will be responsible for any additional parking fees due.

Terminal 2.
We will ask you to make your way to Level 4 of the SHORT-STAY CAR PARK, rows A and B, this is where we will return your vehicle to you.

Terminal 3.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to make your way to the SHORT-STAY CAR PARK, LEVEL 4, row B, this is where we will return your vehicle to you.

Terminal 4.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to enter the arrivals hall, you will see an exit by W H Smith's. Exit the building and walk straight over the Zebra crossing to the SHORT-STAY CAR PARK. You will see some lifts on your left hand side; take them to Up to Level 2 Row F, when you exit the lifts turn left and follow the Off-Airport area this is where we will return your vehicle to you.

Terminal 5.
Please call us when your plane lands, then second call when you have collected all your luggage, we will then ask you to take the lift to level 4 of the SHORT-STAY CAR PARK, Row S, this is where we will return your vehicle to you.

Transfers do not apply for this service, as you will be met at the Terminal itself. Please NOTE although we can help with the luggage for disabled passengers, we are not allowed to leave the car and therefore cannot accompany anyone to the building.

If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £20.00 to be paid to the driver. All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax. When dropping your vehicle on Departure please make sure you receive a signed inspection sheet to clarify that any existing damage is noted.

All the Short Stay Car Parks have a height limit. These are as follows:

Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 4 (Short Stay Car Park 4): Height limit: 2.0m (6ft 6in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)

Enter your postcode below to look up directions on Google Maps

Please note these directions should only be used as a guide.

Please note the location shown is the car drop-off point

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Questions

Do you have a height restriction? It says you take any vehicle so I assume not, but just double checking. We have a high roof transit (2.9m) ThanksThese are the height restrictions - Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in) Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)Terminal 4 (Short Stay Car Park 4): Height limit: 2.0m (6ft 6in)Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)
you have quoted 104.72p for met and greet. is there any additional fee to be paid.The price quoted includes the airport access fee. You will not incur any additinal charges unless you are late or delayed
Hi, I'm looking to book a meet and greet for heathrow during March/April, but we fly out from Terminal 3 and back into terminal 2. Will that be a problem?RegardsSusanNo problem at all. the terminal information is entered at the time of making your booking. 
for a terminal 3 meet and greet service for heathrow do we have to pay the exit fee of the 7 or is that included in the pricePLEASE call on 07944 535904 once you have collected your luggage and are on the way to the CAR PARK to collect your car, the driver will pay for 15 minutes waiting time in the car park if you take longer than 15 minutes you will be responsible for any additional parking fees due. 
for a terminal 3 meet and greet service for heathrow do we have to pay the exit fee of the 7 or is that included in the priceThank you for your enquiry. This fee is covered in the parking fee.