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Five Star Meet & Greet

Heathrow Airport Parking

  • Meet and Greet in Short Stay
  • No transfers required
  • Park Mark awarded, High Fencing, coded gates, CCTV, 24 Hr security
  • Prices from just £68.00 per week
  • Five Star Meet & Greet has been rated 82.7%
    by 633 previous customers.
  • 86.1% of customers would book again.

Overview

Five Star Meet & GreetPark Mark Award

Meet and Greet Service

You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.

What is the drop-off procedure?

A driver will meet you at your departing terminal, at the pre-booked time, where he will assist with your luggage, confirm your return details, and together with the driver you will check the condition of the car and sign a form to confirm details.

What is the pick-up procedure?

Once you have collected your luggage, please call the office, who will then arrange for a driver to meet you with your vehicle.

What security measures does the car park have?

Holders of the Park Mark certificate for safer parking. 24 Hour CCTV - No Public Access - High Fencing - 24 Hour Manned Security - Discreet Location just 10 minutes from the airport.Awarded: Park Mark, Safer Parking Award

What else do I need to know?

All drivers are fully insured to drive any vehicle. They are required to wear black uniforms, with our company logo clearly visible and will carry a form of identification at all times. If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £20.00 to be paid to the driver. All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax. When dropping your vehicle on Departure please make sure you receive a signed inspection sheet to clarify that any existing damage is noted. If you don't have this document to present on retu

Address:

Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 4 - TW6 3XA Terminal 5 - TW6 2GA

Reviews

Good efficient pickup and very pleasant driver. On return you have to call on landing and once luggage is collected. I found it very difficult to hear the person in the office both times as there was a lot of background talking in their office. We were told after collecting luggage it would be 15 minutes before they arrived - it was actually 25 minutes. Car in good condition but just reduced to 4 stars in comparison with other services we have used which have clearer phone lines and faster return.

Rating 4 out of 5

Book Again: Yes 13 Sep 2019 10:56 Verified Customer
Only reason I did not put 5 star is becuase I had to ask the drive who dropped my car to help me take my suitcases in the car

Rating 4 out of 5

Book Again: Yes 05 Sep 2019 14:40 Verified Customer
One of the better meet and greet services we’ve used and we’ve used quite a few! They were there within 5 minutes of us arriving and within 10 minutes upon our return. The car was just how we left it and with only 16 miles added to the clock from when we had left. We would definitely use again and would certainly recommend Five Star Meet and Greet at Heathrow.

Rating 5 out of 5

Book Again: Yes 02 Sep 2019 16:48 Verified Customer
Very efficient. They rang me 30 minutes before to check on timing. No wait at drop off or pick up. The only criticism I have is that the entrance to the parking is confusing, with two options and the one for Meet and Greet perhaps should be high lighted more. I went the wrong way and had to pay £4.00 to get out.

Rating 5 out of 5

Book Again: Yes 28 Aug 2019 10:36 Verified Customer
Prompt service but my car returned to H/Row terminal 2 after been driven 13 miles. God know how often or how many miles someone used it while I was away. I didn't check the mileage before handing over the keys. I will do next time.

Rating 2 out of 5

Book Again: No 21 Aug 2019 13:09 Verified Customer
Everything worked perfectly at both drop off and pick up.WE had noi wait at pick up and only 5 minutes at pick up despite our flight landing early and a speedy passage through the airport.

Rating 5 out of 5

Book Again: Yes 19 Aug 2019 17:05 Verified Customer
Excellent service, on arrival to leave car driver was waiting at the appointed place at the agreed time. ON return plane arrived early but car was still back with us within 5 minutes or so of us arriving in the car park.

Rating 5 out of 5

Book Again: Yes 15 Aug 2019 17:15 Verified Customer
Excellent service very prompt on pick and return.

Rating 5 out of 5

Book Again: Yes 14 Aug 2019 14:55 Verified Customer
Good service, prompt pickup and return. Just leave my seat/mirrors/ICE settings alone!

Rating 4 out of 5

Book Again: Yes 12 Aug 2019 06:56 Verified Customer
Good service, use them regularly. No reason to think they abuse the privilege of driving my car (as others have bad reputations).

Rating 5 out of 5

Book Again: Yes 01 Aug 2019 14:22 Verified Customer
System worked really well, easy to find, and car waiting on arrival. Only comment i have, would be to know where the cars go to be stored! My car came back absolutely filthy dirty and dusty. Appreciate it is outside but looked as though it had been exposed to gravel pit workings!

Rating 4 out of 5

Book Again: Yes 04 Jul 2019 10:06 Verified Customer
Drop off with Edward Lloyd was very good with calls to confirm arrival time, etc. Collection was a bit of a mess. My flight was delayed by 10 hours and I notified the company in good time to minimise their disruption and accepted the +£20 charge but required a receipt. When I landed and collected baggage I was told 15-20 minutes - it was 30 minutes. No receipt was provided except a hand written note on the drop off receipt with no VAT number. I will try to book with Edward lloyd in future as 5 star have been disappointing on too many occasions - this was the last straw

Rating 3 out of 5

Book Again: Yes 28 Jun 2019 15:26 Verified Customer
Excellent, personable service. Prompt service. Very satisfying!

Rating 5 out of 5

Book Again: Yes 17 Jun 2019 10:23 Verified Customer
Service is always good. However the car was returned very dirty this time. I am undecided whether to use them again.

Rating 3 out of 5

Book Again: No 09 Jun 2019 11:30 Verified Customer
Very good service. On time

Rating 4 out of 5

Book Again: Yes 31 May 2019 11:34 Verified Customer
Excellent for me!

Rating 5 out of 5

Book Again: Yes 17 May 2019 10:17 Verified Customer
Quick to arrive for drop off and very short wait on arrival

Rating 5 out of 5

Book Again: Yes 06 May 2019 17:56 Verified Customer
Five Star Meet & Greet seemed to take a long time to bring our car back for us. They said it would take 15 minutes after we phoned having got our baggage and actually took 30 minutes.

Rating 3 out of 5

Book Again: Yes 03 May 2019 11:10 Verified Customer
Rather annoying them ringing me 45 mins before to ask when I'm arriving, but other than that drop off was easy and the vehicle was waiting when I returned.

Rating 5 out of 5

Book Again: Yes 02 May 2019 10:28 Verified Customer
Quick and easy, would definitely use again.

Rating 5 out of 5

Book Again: Yes 24 Apr 2019 21:45 Verified Customer
Car was very late to be dropped off, and also extremely dirty.

Rating 3 out of 5

Book Again: No 19 Apr 2019 12:19 Verified Customer
Good service, very efficient.

Rating 2 out of 5

Book Again: Yes 16 Apr 2019 11:05 Verified Customer
Very satisfied with the service this time. We were delayed for about 10 minutes by bad traffic on arrival but no problem with being met. On return, the car was delivered within 15 minutes.

Rating 5 out of 5

Book Again: Yes 16 Apr 2019 10:06 Verified Customer
A slight delay with the driver meeting us on the morning of our flight. Extremely efficient on return and collecting the car

Rating 4 out of 5

Book Again: Yes 14 Apr 2019 17:17 Verified Customer
Great service would book again, only had to wait ten minutes on pick up.

Rating 4 out of 5

Book Again: Yes 14 Apr 2019 10:39 Verified Customer

Map and Directions

Address:

Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 4 - TW6 3XA Terminal 5 - TW6 2GA

Directions for Five Star Meet & Greet

This parking operates between 05:30 and 23:00 - Returns after MIDNIGHT will be charged £20.00 to be paid to the driver. All vehicles are accepted as long as it can be driven on a standard license and has valid MOT and Road Tax.

This service is provided by Edward Lloyd

This parking operates between 05:30 and 23:00 - Returns after MIDNIGHT will be charged £20.00 to be paid to the driver. All vehicles are accepted as long as it can be driven on a standard license and has valid MOT and Road Tax.

Please be advised of the following late arrival charges:
If you arrive at the airport to drop your car off 1-2 hours later than the time you have booked to arrive, there is a Late Arrival Charge of £10, if you arrive 2 hours or more after the time you have booked to arrive there is a charge of £20 to pay - both fees are payable to the driver in cash on arrival at the airport.

When dropping your vehicle on Departure please make sure you receive a signed inspection sheet to clarify that any existing damage is noted. If you don't have this document to present on return we cannot accept liability for any major or minor damage to your car.
Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay.

IMPORTANT - please call the chauffeur 30 mins before arrival time to confirm arrangements. Chauffeur contact number is the number on your confirmation

Please do not enter the CAR PARKS before your pre-booked time unless advised by a member of staff, if you do then you will be asked to pay the CAR PARK TICKET.


On Arrival - Follow signs to Heathrow Airport from all major roads. On approach to the Airport follows signs to your departure terminal, then please follow the arrival procedure as described under:-

Terminal 2
After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 2 Short Stay Car Park. As you approach the ramp, stay in the far-right hand lane, take a ticket from the barrier that is to the far right and follow signs for Level 4. Take a ticket at the barrier and drive round to Row B. This is where your Driver will meet you.

Terminal 3.
Please follow signs to the drop off lane at Departures for terminal 3
Enter the Short-Stay Car-park and proceed to LEVEL 4, Row B. This is where the DRIVER will meet you.

Terminal 4
Please drive to the Departures drop off area, there are 3 Lanes.
Once you approach Terminal 4 DEPARTURES there are 3 lanes, please park in Lane A the 3rd lane away from the building. This is where your DRIVER will meet you.

Terminal 5
Once you follow the signs for SHORT-STAY CAR PARK, stay in the Left-lane and follow signs for Level 4. Follow the Level 4 sign into the car park and drive round to Row S. This is where your DRIVER will meet you.

On Return:

PLEASE call on the number on your confirmation once you have collected your luggage and are on the way to the CAR PARK to collect your car, the driver will pay for 15 minutes waiting time in the car park if you take longer than 15 minutes you will be responsible for any additional parking fees due.

Terminal 2.
We will ask you to make your way to Level 4 of the SHORT-STAY CAR PARK, rows A and B, this is where we will return your vehicle to you.

Terminal 3.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to make your way to the SHORT-STAY CAR PARK, LEVEL 4, row B, this is where we will return your vehicle to you.

Terminal 4.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to enter the arrivals hall, you will see an exit by W H Smith's. Exit the building and walk straight over the Zebra crossing to the SHORT-STAY CAR PARK. You will see some lifts on your left hand side; take them to Up to Level 2 Row F, when you exit the lifts turn left and follow the Off-Airport area this is where we will return your vehicle to you.

Terminal 5.
Please call us when your plane lands, then second call when you have collected all your luggage, we will then ask you to take the lift to level 4 of the SHORT-STAY CAR PARK, Row S, this is where we will return your vehicle to you.

Transfers do not apply for this service, as you will be met at the Terminal itself. Please NOTE although we can help with the luggage for disabled passengers, we are not allowed to leave the car and therefore cannot accompany anyone to the building.

If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £20.00 to be paid to the driver. All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax. When dropping your vehicle on Departure please make sure you receive a signed inspection sheet to clarify that any existing damage is noted.

All the Short Stay Car Parks have a height limit. These are as follows:

Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 4 (Short Stay Car Park 4): Height limit: 2.0m (6ft 6in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)

Enter your postcode below to look up directions on Google Maps

Please note these directions should only be used as a guide.

Please note the location shown is the car drop-off point

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Questions

Do you have a height restriction? It says you take any vehicle so I assume not, but just double checking. We have a high roof transit (2.9m) ThanksThese are the height restrictions - Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in) Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)Terminal 4 (Short Stay Car Park 4): Height limit: 2.0m (6ft 6in)Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)
you have quoted 104.72p for met and greet. is there any additional fee to be paid.The price quoted includes the airport access fee. You will not incur any additinal charges unless you are late or delayed
Hi, I'm looking to book a meet and greet for heathrow during March/April, but we fly out from Terminal 3 and back into terminal 2. Will that be a problem?RegardsSusanNo problem at all. the terminal information is entered at the time of making your booking. 
for a terminal 3 meet and greet service for heathrow do we have to pay the exit fee of the 7 or is that included in the pricePLEASE call on 07944 535904 once you have collected your luggage and are on the way to the CAR PARK to collect your car, the driver will pay for 15 minutes waiting time in the car park if you take longer than 15 minutes you will be responsible for any additional parking fees due. 
for a terminal 3 meet and greet service for heathrow do we have to pay the exit fee of the 7 or is that included in the priceThank you for your enquiry. This fee is covered in the parking fee.