Since Britain voted to leave the European Union (EU) in June this year, UK travellers have questioned how it will impact them. Naturally there are queries about passports, which are still fine as they are. And for some, quantity of alcohol allowance is the main concern (it’s ok, you can still bring back 90 litres Continue Reading »
Answer: Claim against suppliers, holiday protection insurance and your credit card or visa debit card providers If you didn’t purchase a package holiday then there are fewer ways to claim if something goes wrong. Ask the company for compensation The supply company you claim against will depend on what went wrong with your holiday. You Continue Reading »
Answer: Claim from your ABTA travel agent, claim against insurance and claim back your card payment Did you use an ABTA travel agent? Did you use a travel agent who was part of the Association of British Travel Agents? If so you can claim a refund from the ATBA. Did you purchase holiday protection insurance? If you Continue Reading »
Answer: Claim for your package holiday with ATOL protection and holiday protection insurance Did your package holiday have an ATOL number? Most package holidays come with ATOL protection. When you booked you would have received an ATOL number. This means that you can claim a refund under the Civil Aviation Authority’s (CAA) Air Travel Organisers’ Continue Reading »
Answer: You can claim for compensation in different ways including: From the ATOL protection scheme From the ABTA Under your holiday protection insurance Claiming against your payment card Claiming against the individual supplier If you have had a problem with your holiday you can try and claim compensation. Can I claim for my holiday? You are Continue Reading »