Airparks Short Run

I think the parking booking and the service was generally very good . However, the car park was difficult to find. My Sat Nav didn't recognise the postcode (maybe my fault for not updating) but there was no sign on the roundabout with an arrow pointing to Airparks. This would have been very helpful as we drove around several times before finding it. Alternatively, telling customers that the car park is close to the Premier Inn would be a good landmark to look out for. When I arrived the staff didn't have an accurate record of my car make/model and said I'd only booked one passenger - which I'm sure I hadn't. However, the staff were friendly and helpful and we didn't need to wait long for a bus to or from the airport. The price was good compared to NCP. I'd use this carpark again now that I know where it is!

Booking was simple, transfers to and from the airport very efficient, finding the park was a bit on the difficult side - everyone's Satnav is different so print off and follow the written instructions when you get close. I shut my Satnav down after we saw a (very small) sign on a (very big) roundabout and even then it took us a while to find it. Aim for Premier Inn if all else fails.

Easy to use good service

Easy to use, loads of spaces, & minimal waiting time for the transfer. Better off using the postcode to the Premier Inn next door, it'll take you straight to the Airparks car park. Highly recommended.

Staff were a pleasure to deal with. We were the only passengers on the way back from the airport. A pleasurable experience. Only downside was on dropping the car off before our holiday we were directed to an area that was covered in brables.It was difficult to get the cases out of the boot.

Great location but a bit tricky to find on sat nav ( you are told this on confirmation). Drivers are very helpful with getting luggage in and out of buses. Buses were clean and comfortable and enough space for luggage. One thing I would suggest is that it is clearer on pick up of arrival at the airport, which bus goes where. Unfortunately we ended up on the wrong bus going to the car park tht was 15 minutes away. However, I would like to thank the two gentlemen at the reception at 9.10pm last night (3/5/23) who kindly saw that with two young children that late at night and arranged transport to get us to the correct car park without having to go all the way back to the airport and wait for another bus. They were also very helpful with the luggage. A real credit to your team

All staff were very friendly and helpful

The parking experience itself was good and the transfer time very good! However - the postcode gets you close but not close enough. Better directions are required for exactly the position of the car park ie opposite the Premier Inn on the same road location. I wasted 15 minutes looking for a pinned location and in the end had to go and ask at a reception of a Holiday Inn express for clearer directions- not good when you are in a rush!

Absolutely fine , short wait at either end but we’ll worth the saving on the official airport prices. It’s not far away at all. Will definitely use again

The wait for returning to the car was a long time. We got a taxi back in the end

Great price. Good service

Great and prompt service. Easy parking and friendly staff

Service was great, when arrived was greeted by a very friendly gentleman. Haven’t been away for a couple of years so the whole airport thing was a daunting task again. The car park was the first hurdle of the trip and it went swimmingly. Plenty of spaces to choose between in allocated area. Didn’t have to wait long for the bus to take us to the airport. One thing to remember is to keep the ticket from the bus as you need this to get back on and it really speeds up the process. Arrived at midnight and didn’t have to wait long for the bus to pick us up and return us to the car park. Will definitely be using this again.