Car Park 1 - Flex Plus (N)

Reviews

Easy booking, car registration amended afterwards without any problem. Arrived at carpark, reg no recognised by ANPR found a space and left, ten days later without a hitch. Thanks

Rating 5 out of 5

Book Again: Yes John Bolas 03 Mar 2023 12:26 Verified Customer

Easy to access & very close to departures & arrivals

Rating 5 out of 5

Book Again: Yes Lisa Bunting 02 Mar 2023 10:14 Verified Customer

Easy to book Car park is a short walk from departures. Registration plate recognition so easy in & out

Rating 5 out of 5

Book Again: Yes Sharon Sanders 10 Feb 2023 06:09 Verified Customer

Really easy experience, from booking to arrival Handy to have your car close to arrivals, so that you can get away in no time

Rating 5 out of 5

Book Again: Yes Terry Williams 15 Jan 2023 12:16 Verified Customer

Really good to have a car park close to the terminal. It is nice to have the vehicle kept safe and dry whilst on holiday.

Rating 5 out of 5

Book Again: Yes Christine Culbard 17 Nov 2022 10:48 Verified Customer

Short walk to terminal building - have used this car park for many years, but seems to be getting a lot more expensive than it used to be.

Rating 5 out of 5

Book Again: Yes Neil 31 Oct 2022 07:29 Verified Customer

Easy - number plate recognition on arrival, parked up and walked to the terminal, number plate recognition on departure. Would use again.

Rating 5 out of 5

Book Again: Yes Rachel 24 Oct 2022 10:59 Verified Customer

Great position opposite terminal, don’t think you can get closer unless you are dropped off.. Spaces a bit tight (but most are) and bad parking (mostly SUV’s) made it harder to get around. Good lighting, but pedestrian access once parked is very poor, you have to walk along the roadways

Rating 4 out of 5

Book Again: Yes JonC 24 Oct 2022 06:46 Verified Customer

I've always used FHR and will continue to do so. The actual car park was very good. Close to the Terminal. I would use it again. But there is a big caveat and people need to be aware of a potential big problem if your flight is delayed substantially. You run the risk of incurring massive charges through no fault of your own. My low star rating is because of what happened after our arrival back to Birmingham Airport. Because our plane was over 5 hours late, we had to pay an additional £18 in order to leave the car park. Of course, at 23:13 there was no NCP staff to discuss this with, so we had no option but to pay as the barrier would not lift. Given that we had booked a stay for 8 days (6am Sunday morning to 6pm the following Sunday) this represented a massive proportion of the total price. I asked FHR if there was anything they could do about this. They explained that the contract was actually with NCP and that the Terms and Conditions state "If your return is delayed and you park for longer than you have booked, extra days or part of, will be charged at the exit barrier at the car parks over stay rate after your booked return date". Therefore, my recommendation would be to book your car parking for as late as possible in the day (e.g., 23:59) and hope that you can get out in time if your plane is delayed substantially. I have asked NCP to refund the £18.00 as I believe it is the right and proper thing to do. Hopefully they will agree to this. If they do I will gladly give a 5 Star rating.

Rating 1 out of 5

Book Again: Yes John Baird 21 Oct 2022 15:23 Verified Customer

So convenient for easy access to the terminals. We took a photo of the number of our parking bay so we didn’t forget where we parked! Might be a good idea to suggest this on your website.

Rating 5 out of 5

Book Again: Yes Doug Robinson 20 Oct 2022 08:26 Verified Customer

At the Time of reviewing the price for on site terminal was great, but is not undercover into departures approx. five minute walk. so we got soaked as raining. If the weather was good then would be great, easy in and out with no issues

Rating 4 out of 5

Book Again: Yes Nigel Whitham 17 Oct 2022 17:35 Verified Customer

Only problem is finding a space at a busy time. I ended up on floor 7

Rating 4 out of 5

Book Again: Yes Danny 15 Oct 2022 11:52 Verified Customer

Easy to book. Number plate recognition to get in and out of the car park with ease. Always the least expensive way to buy airport parking.

Rating 5 out of 5

Book Again: Yes Val 13 Oct 2022 10:15 Verified Customer

Whenever I pre book the barrier never rises automatically, I always have to speak to someone.

Rating 4 out of 5

Book Again: Yes Authorise 09 Oct 2022 11:21 Verified Customer

Excellent parking within confines of the airport and only 150m from Departures. But the cost - £200 for a week was extortionate. We only booked because we were under time pressure as the flight was imminent and we hadn't remembered to book parking sooner. We'll book much earlier next time to allow ourselves to review much cheaper parking options to make sure they're legit and safe. I believe that the price we paid was artificially high because the system recognised that the flight was so soon (we tried entering some other dates further in the future and the price was much lower). We left ourselves too short of time on this occasion to shop around - lesson learned!

Rating 3 out of 5

Book Again: No Wayne Randall 17 Sep 2022 10:57 Verified Customer

Straight forward and easy parking. Fantastic location to terminal - 2 minute walk Definitely park here next time

Rating 5 out of 5

Book Again: Yes Julie 23 Aug 2022 11:26 Verified Customer

Straightforward and simple process.

Rating 5 out of 5

Book Again: Yes Laura 21 Aug 2022 15:12 Verified Customer

Booked car park 1 Birmingham airport 7/8/22 till 14/8/22, cost was a little expensive, i take it must have been the school holidays, no issues with parking very good. Would use again if prices was lower, but hay hoe, everybody needs to get there money back after COVID 19

Rating 5 out of 5

Book Again: Yes Nigel 15 Aug 2022 17:10 Verified Customer

Car park location, ease of access, entry and exit was excellent, my only suggestion would be directions to levels with free spaces to save driving through multiple full levels, but overall no issues just hassle free parking.

Rating 5 out of 5

Book Again: Yes Phil Green 31 Jul 2022 11:03 Verified Customer

Yes it was simple to use, however the extra charge due to the grounds team not getting our cases off was shocking ! Its a good job we had a spare £20.00 to pay on exit !

Rating 1 out of 5

Book Again: No Michelle Barfield 11 Jul 2022 11:42 Verified Customer

Really easy to book and use. Customer service we're very helpful when I contacted to hem with a query. Would definitely book again

Rating 5 out of 5

Book Again: Yes Elle Tynan 10 Jul 2022 15:54 Verified Customer

Easy to find following the directions supplied, plenty of parking spaces available. Short walking distance from terminal. Will be using again.

Rating 5 out of 5

Book Again: Yes Colin Briton 04 Jul 2022 10:56 Verified Customer

Easy instructions, exactly where we were told the car park would be, short walk to airport.

Rating 5 out of 5

Book Again: Yes Stephen Acaster 04 Jul 2022 10:34 Verified Customer

Parking went smoothly and booking through FHR smoothly too.Will book again soon.Thanks

Rating 5 out of 5

Book Again: Yes Tom England 02 Jul 2022 18:00 Verified Customer

Have used this particular car park quite a few times now and it’s so convenient for us, maybe it could have something to tell us how many parking spaces there are on each floor because when it’s busy you can spend quite a while looking for a space but we will use it again no doubt.

Rating 4 out of 5

Book Again: Yes Phil James 23 Jun 2022 17:16 Verified Customer

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