Valet Parking Flex Plus

Always use this car park when flying from Birmingham, never had any issues,very convenient as a short walk from terminal, great saving booking through bookfhr.com, many thanks.

Not a real valet parking as you have a fair walk to the parking past closer car parks ! But all in all a good service , very quick and easy to use. Although the other valet parking was going out and taking pictures ours just asked for our mileage . Upon returning it had on used 2 miles so must have been parked close so all together very pleased as friends had had theirs moved 11 miles with another company.

This valet parking at Birmingham airport was not the smoothest I've experienced. Though I had my confirmation, initially wanted a voucher, then wanted to know mileage. All sorted on return, after a delayed flight of one and half hours, the car was waiting for me, but had a completely flat battery. The car had been left in neutral and not park, therefore, engine was not switched off. Initially when pointed out that I couldn't start car due to their error, they were very off hand saying it wasn't their problem to fix. After a rather heated debate on my part, finally manager was called and the issue was finally fixed after an hour. So on balance it was ok, but the staff need more customer service and I think basic driving skills training.

Really easy to use. Drove into the car park, the reception staff were lovely, really helpful, there was another valet service there and I could hear people having lots of problems, but with this service it was easy to use. On my return my car was waiting, again really helpful staff

Very close to the terminal. Quick and easy drop-off and collection. Would be useful if they a few of their own baggage trolleys. We arrived at about 3am with 2 wheel-less large and heavy soft bags and had to wander around trying to find one in a nearby car park. Fortunately one of their staff went along with us to show us where they were located.

So easy park go to the office to leave your key walk across the road to the airport .Fantastic service will use again

Car drop off went smoothly. Return was less smooth with delays due to Birmingham airport closure, because of quantity of private flights inbound for state funeral. Rang given number from arrivals and was told to just go to the valet parking office. Car was not ready and had to wait 15mins in the valet car park. Staff were apologetic but the wait was the last thing needed at 5am.

Simple drop off close to the terminal and car ready and waiting when we arrived back

Excellent service from drop off to pick up