ACE Meet & Greet LGW

Gatwick Airport Approved Meet & Greet Parking

  • Meet in multi-story car park next to terminal
  • Gatwick approved meet and greet
  • Leave your keys
  • Dated Photos taken upon collection
  • Prices from just £55.00 per week
  • ACE Meet & Greet LGW has been rated 84.3%
    by 200 previous customers.
  • 88% of customers would book again.

Overview

ACE Meet & Greet LGWPark Mark Award

Meet and Greet Service

You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.

What is the drop-off procedure?

Please call ACE parking twenty minutes before arrival to your terminal on the number on your confirmation0 and select OPTION 1 - A uniformed ACE or Maple Manor Parking agent will handle the check-in and car movements at Gatwick Airport.

What is the pick-up procedure?

Please call ACE on the number on your confirmation0 once you have **collected your luggage and cleared customs** to request your vehicle returned. Early Returns: If you are returning ahead of schedule, please telephone ACE ASAP.

What security measures does the car park have?

Uses modern security systems such as alarms and/or CCTV and is regularly visited by a specially trained Police Officer to maintain their Park Mark award.Awarded: Park Mark, Safer Parking Award

What else do I need to know?

We only accept bookings for cars and small vans at the standard rate shown. If you wish to bring a larger vehicle there will be an additional charge and you will need to call us to book this. Trailers will not be accepted. ACE Parking is also unable to accept the following vehicles: Aston Martin, Ferrari, Rolls Royce, Bentley and Maserati. If you are delayed on return extra days parking are charged at £10 per day.

Address:

Gatwick (LGW) South Terminal Departure - Postcode RH6 0NP Gatwick (LGW) North Terminal Departure - Postcode RH6 0PJ
Very happy indeed with this service! James

Rating 5 out of 5

Book Again: Yes 08 Jul 2018 11:33 Verified Customer
Excellent service, for both drop off and collection - especially considering our flight was delayed on the return journey.

Rating 5 out of 5

Book Again: Yes 03 Jul 2018 12:12 Verified Customer
Did what it said on the tin!

Rating 5 out of 5

Book Again: Yes 20 Jun 2018 19:04 Verified Customer
The second time we have used Ace, the service upon arrival is first class and very quick, However getting the car back on return is somewhat different , rang as instructed and baggage reclaim and we were told car is on its way but 35 minutes latter no car I rang again to be told your Golf is on its way, there is the problem as the car id an Audi !!!!!!!!! Nonetheless I like the overall concept and if they can get the return right I will return.

Rating 3 out of 5

Book Again: Yes 18 Jun 2018 17:26 Verified Customer
Took 20mins to appear on our return which I felt was s bit long.

Rating 4 out of 5

Book Again: Yes 08 Jun 2018 20:55 Verified Customer
I didn’t know what to expect as this was the first time of using airport parking and I have to say I was really surprised how good it was! I got there and rang through and they gave me clear directions of where to go. I got parked up and the guy who picked my car up was very attentive and took lots of photos of the car. As I have a fast car I wasn’t sure how it would be driven but the onboard computer when I recieved it back showed it had been driven respectfully. So overall it was a fantastic service and I would use them again.

Rating 5 out of 5

Book Again: Yes 29 May 2018 10:37 Verified Customer
Like clockwork as always, thank you. Appreciate the promptness and politeness given even though a busy time!

Rating 5 out of 5

Book Again: Yes 24 May 2018 10:08 Verified Customer
On time courteous and competitive

Rating 5 out of 5

Book Again: Yes 23 May 2018 19:49 Verified Customer
Good service

Rating 4 out of 5

Book Again: Yes 21 May 2018 10:02 Verified Customer
Excellent service car car really dirty though thick layer of dust more than I would have expected for being away a week.

Rating 5 out of 5

Book Again: Yes 20 May 2018 14:26 Verified Customer
Kept waiting for 15 mins in car park. The whole point of booking this service was to have an easy get away after clearing the airport. Would not use or recommend this service again

Rating 2 out of 5

Book Again: No 19 May 2018 10:54 Verified Customer
Worked as advertised. Prompt, polite and efficient.

Rating 5 out of 5

Book Again: Yes 15 May 2018 10:08 Verified Customer
Very efficient, no delays and prompt courteous service

Rating 5 out of 5

Book Again: Yes 30 Apr 2018 14:43 Verified Customer
Very good service

Rating 5 out of 5

Book Again: Yes 25 Apr 2018 18:41 Verified Customer
The services it’s self is quick and easy but the person taking the keys was not helpful or understanding plain rude in my Opinion

Rating 2 out of 5

Book Again: Yes 23 Apr 2018 13:21 Verified Customer
Everything went as smooth as a nut from start to finish - why only 4 stars - there's always room for improvement!

Rating 4 out of 5

Book Again: Yes 14 Apr 2018 11:08 Verified Customer
Impeccable service. Will book again.

Rating 5 out of 5

Book Again: Yes 13 Apr 2018 10:46 Verified Customer
Prompt service on departure and arrival. I have been unfortunate that i did not notice a major scratch in the front of the car that was not there when i left the vehicle. Obviously they have not informed me and now i cannot claim

Rating 2 out of 5

Book Again: No 09 Apr 2018 21:34 Verified Customer
Fast efficient service

Rating 5 out of 5

Book Again: Yes 03 Apr 2018 10:49 Verified Customer
efficient and courteous as always

Rating 5 out of 5

Book Again: Yes 30 Mar 2018 10:27 Verified Customer
Absolutely no complaints

Rating 5 out of 5

Book Again: Yes 08 Feb 2018 13:24 Verified Customer
Very easy to drop off and pick up

Rating 5 out of 5

Book Again: Yes 07 Feb 2018 10:40 Verified Customer
ACE driver was waiting for us in the car park on our outward journey. However, we had a half-hour wait for the car to arrive on our return. we were told this was because of closure of the M23 junctions 9 and 10 requiring a diversion to be followed. As this was a continuation of weekend closures of these junctions, we would have expected ACE schedulers to be aware of this and make allowance for the delay using flight arrival times to guide their departure time from their off-airport secure parking. It would have been quicker for us to have used long-term parking!

Rating 3 out of 5

Book Again: No 04 Feb 2018 17:58 Verified Customer
Went brilliantly, smooth drop off, easy pick up from a good location right near to the terminal (Gatwick North) and the valet clean was a nice add on at a reasonable price.

Rating 5 out of 5

Book Again: Yes 27 Dec 2017 13:13 Verified Customer
Excellent. Efficient Photos not experienced

Rating 4 out of 5

Book Again: Yes 27 Nov 2017 10:23 Verified Customer

Map and Directions

Address:

Gatwick (LGW) South Terminal Departure - Postcode RH6 0NP Gatwick (LGW) North Terminal Departure - Postcode RH6 0PJ

Directions for ACE Meet & Greet LGW

IMPORTANT:
Please call Ace Parking on the number on your confirmation 0 and select option 1, 15 minutes prior to your arrival at the terminal to inform us that you are on your way and make your way to the Approved meeting point as follows:

Arrivals:- A uniformed ACE or MMP agent will handle the check-in and car movements at Gatwick Airport - Please have your return flight details and your booking confirmation to hand

South Terminal Instructions: Postcode RH6 0NP
Follow signs for SHORT STAY PASSENGER PICK UP to the SHORT TERM CAR PARK. Keep in the right hand lane.
Take a ticket at the barrier and drive to 3rd car park ORANGE CAR PARK 3 LEVEL 1 Row D & E. (APPROVED OPERATOR BAYS)

South Terminal returns:
Follow signs to SHORT TERM CAR PARK orange car park LEVEL 1 Row D & E. (APPROVED OPERATOR BAYS) and wait in the safe zone waiting area (lift lobby) until your vehicle is returned. (In the same location that you left your car)

On Return - Please call ACE on the number on your confirmation 0 as soon as you have collected your luggage and cleared customs;

North Terminal Instructions: RH6 0PJ: Departure Instructions
Meeting Point - Hampton-by-Hilton North Terminal Car park
Follow signs to the North Terminal roundabout - At that roundabout follow the BROWN SIGNS for the "Hampton-by-Hilton Hotel".
Drive past the Shell Fuel Station to the next roundabout - At that roundabout, take the 2nd exit following the BROWN SIGNS for the "Hampton-by-Hilton Hotel".
Follow the road to the Hampton-by-Hilton Hotel car park and take a ticket from the entrance barrier.
Drive to the far end where there are assigned (RESERVED) ACE /Maple Manor Parking Bays (numbered 1-35).
Please park in one of these designated parking bays where you will be met by one of our Handover Captains.

Return Instructions
Please call Driver Dispatch on the number on your confirmation 0 (selecting option 1) once you have collected all of your luggage, proceed to the meeting point below.

As you leave the North Terminal Customs' area, head towards the Terminal's main exit doors. Just before the exit doors, take a lift to the 1st floor following the signs to the Hampton-by-Hilton Hotel. Continue past Hotel reception, through the automatic doors and along a walkway until you arrive at the lift. Having entered the lift, select LEVEL 0/ "APPROVED OPERATORS/HOTEL CAR PARK" and exit lift. Your car will be returned to one of the RESERVED ACE/Maple Manor Parking Bays (numbered 1-35).


IMPORTANCE HEALTH AND SAFETY NOTICE: PLEASE ENSURE ALL CUSTOMERS REMAIN IN THE "SAFE" WAITING AREAS PROVIDED WITHIN THE CAR PARKS

Please do not leave any valuables inside the vehicle, if you do on your own risk then please take a receipt from the driver.

The car park does not accept large vehicles such as transit vans, or any vehicles with trailers. ACE Parking is also unable to accept the following vehicles: Aston Martin, Ferrari, Rolls Royce, Bentley and Maserati.

If you are returning earlier than the date or time that you have provided, we must know 24 hours in advance to avoid any delay. If you are delayed on return extra days parking are charged at £10 per day.

Warning: Please note that unless your car: has tyre tread on each tyre that is within the legal limit, or is in any other way unsafe to drive, the driver will not be able to take your car and you will have to make other arrangements to park your car.

Vehicle Restrictions: Parking is for cars only and cars must fit in to a standard sized parking space (2.4m wide x 4.8m long). Extra charges will apply for cars that do not fit in to a standard parking space and must be arranged with ACE prior to the drop off date. Very large vehicles and minibuses may be refused if prior arrangements are not made. Minibuses / vehicles with more than 8 passenger seats cannot be accepted for Meet & Greet services.

Illegal Vehicles: It's your responsibility to make sure that your vehicle has road tax, holds a valid MOT certificate and is roadworthy / legal. If your car isn't legal or safe to drive, ACE will not be able to drive it to the car park, and you will not be able to get a refund.

Late Returns: If your return is delayed and you park for longer than you have booked, extra days parking will be charged at £10 per day or part day after your booked return date.

Early Returns: If you are returning ahead of schedule, please telephone ACE ASAP. They must have 24 hrs notice (or as much notice as possible) so that they can make sure the vehicle is ready and you are not kept waiting on your return. Refunds cannot be given for part used bookings.

Enter your postcode below to look up directions on Google Maps

Please note these directions should only be used as a guide.

Please note the location shown is the car drop-off point

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Questions

is there a possibility for the car being picked up from the Hilton if you call ACE 10 minutes before you arrive at the airport they will meet you at the Hilton
Where will our car be kept while in your care? We will be travelling with only hand baggage, so will be looking for a quick departure from the airport and do not want a long wait for the car.The cars are stored about 2-3 miles from the airport so if you call when you are off the plane it shouldn't be a problemThe cars are stored about 2-3 miles from the airport so if you call when you are off the plane it shouldn't be a problem