ACE Meet & Greet LGW

Gatwick Airport Approved Meet & Greet Parking

  • Meet in multi-story car park next to terminal
  • Gatwick approved meet and greet
  • Leave your keys
  • Dated Photos taken upon collection
  • Prices from just £44.00 per week
  • ACE Meet & Greet LGW has been rated 85.2%
    by 225 previous customers.
  • 92% of customers would book again.

Overview

ACE Meet & Greet LGWPark Mark Award

Meet and Greet Service

You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.

What is the drop-off procedure?

Please call ACE parking twenty minutes before arrival to your terminal on the number on your confirmation0 and select OPTION 1 - A uniformed ACE or Maple Manor Parking agent will handle the check-in and car movements at Gatwick Airport.

What is the pick-up procedure?

Please call ACE on the number on your confirmation0 once you have **collected your luggage and cleared customs** to request your vehicle returned. Early Returns: If you are returning ahead of schedule, please telephone ACE ASAP.

What security measures does the car park have?

Uses modern security systems such as alarms and/or CCTV and is regularly visited by a specially trained Police Officer to maintain their Park Mark award.Awarded: Park Mark, Safer Parking Award

What else do I need to know?

We only accept bookings for cars and small vans at the standard rate shown. If you wish to bring a larger vehicle there will be an additional charge and you will need to call us to book this. Trailers will not be accepted. ACE Parking is also unable to accept the following vehicles: Aston Martin, Ferrari, Rolls Royce, Bentley and Maserati. If you are delayed on return extra days parking are charged at £10 per day.

Address:

Gatwick (LGW) South Terminal Departure - Postcode RH6 0NP Gatwick (LGW) North Terminal Departure - Postcode RH6 0PJ
very pleased with the complete service thanks

Rating 5 out of 5

Book Again: Yes 15 Oct 2018 14:37 Verified Customer
Very easy & will definitely use them again

Rating 5 out of 5

Book Again: Yes 14 Oct 2018 10:45 Verified Customer
New situation for North Terminal drop off and pick up is just fine, and operators are very helpful and courteous.

Rating 5 out of 5

Book Again: Yes 13 Oct 2018 21:03 Verified Customer
Easy to find. Quick and easy exchange. Close to check in. Car waiting on return. Polite staff. Please ask them not to fiddle with the radio and headrests though. Will definetely use them again.

Rating 5 out of 5

Book Again: Yes 12 Oct 2018 17:53 Verified Customer
Fantastic service. Really easy to find and so close to the terminal. Helpful staff too will definately use again.

Rating 5 out of 5

Book Again: Yes 12 Oct 2018 11:14 Verified Customer
only one gripe and that it seemed that car parked under a tree as it was covered in leaves and dirty even the car attendant said you would have thought they would run a hose over it

Rating 4 out of 5

Book Again: Yes 09 Oct 2018 20:51 Verified Customer
Seemless from start to finish lovely staff very helpful

Rating 5 out of 5

Book Again: Yes 09 Oct 2018 20:44 Verified Customer
Excellent service and very pleasent staff.

Rating 5 out of 5

Book Again: Yes 08 Oct 2018 00:51 Verified Customer
Excellent in terms of location and convenience for Gatwick's North Terminal. Will use again if the price is right.

Rating 5 out of 5

Book Again: Yes 03 Oct 2018 10:10 Verified Customer
New location for Gatwick North was easy to find and works well

Rating 5 out of 5

Book Again: Yes 01 Oct 2018 12:08 Verified Customer
Where we dropped the car off was nice and easy for the terminal and the car was waiting for us on our return. The staff were pleasant and helpful.

Rating 5 out of 5

Book Again: Yes 29 Sep 2018 11:56 Verified Customer
Very convenient, quick and respectful employees. Value for money.

Rating 5 out of 5

Book Again: Yes 28 Sep 2018 08:21 Verified Customer
Great location and service

Rating 1 out of 5

Book Again: Yes 27 Sep 2018 10:58 Verified Customer
Car taken and returned promptly and will use again

Rating 5 out of 5

Book Again: Yes 26 Sep 2018 20:09 Verified Customer
Great service good price very easy to book Staff were helpful and polite

Rating 5 out of 5

Book Again: Yes 24 Sep 2018 12:19 Verified Customer
Excellent service ,fast and efficient,every thing on time.will definitely use again.

Rating 5 out of 5

Book Again: Yes 21 Sep 2018 18:42 Verified Customer
I use this service very often and think it represents good value for money. It is very convenient for me as I often have large and heavy bags to check in. I have noticed several improvements over recent months but I still think the directions to the car parks could be better and more clear. Would you consider including photos of the areas as you approach them to make sure we go into the correct car park for each terminal? Making a mistake costs precious time and inconveniences you.

Rating 4 out of 5

Book Again: Yes 21 Sep 2018 11:25 Verified Customer
Found two bottles of water left in the car which was obviously not mine. Next time before handing over the car keys I will make sure to write the mileage down. But service was good x

Rating 3 out of 5

Book Again: Yes 10 Sep 2018 22:13 Verified Customer
Very satisfied with the service provided at drop off and pick up. Upon drop off I was met by a BookFHR representative within minutes and had handed over the keys. On arrival back in the UK I called for my car after picking up my luggage and when I got to the car park my car was already waiting for me. The drop off and pick up location was also just a two minute walk into the Gatwick North Terminal - so incredibly convenient.

Rating 5 out of 5

Book Again: Yes 05 Sep 2018 17:45 Verified Customer
Quick, efficient service when dropping car off before outward flight. Simply drive into designated area where you're met for the handover. Had to wait about 20 minutes for car to be returned when we arrived back in UK, but this was no big deal. All in all a very good, competitively priced service

Rating 4 out of 5

Book Again: Yes 02 Sep 2018 11:48 Verified Customer
Trouble free and efficient 👏

Rating 5 out of 5

Book Again: Yes 01 Sep 2018 12:11 Verified Customer
Extremely swift / friendly and helpful Very easy and no stress -

Rating 5 out of 5

Book Again: Yes 31 Aug 2018 08:57 Verified Customer
Drop off was completely efficient. It took half an hour for the car to be returned after we had collected our luggage. Price is very good.

Rating 4 out of 5

Book Again: Yes 20 Jul 2018 10:10 Verified Customer
Very happy indeed with this service! James

Rating 5 out of 5

Book Again: Yes 08 Jul 2018 11:33 Verified Customer
Excellent service, for both drop off and collection - especially considering our flight was delayed on the return journey.

Rating 5 out of 5

Book Again: Yes 03 Jul 2018 12:12 Verified Customer

Map and Directions

Address:

Gatwick (LGW) South Terminal Departure - Postcode RH6 0NP Gatwick (LGW) North Terminal Departure - Postcode RH6 0PJ

Directions for ACE Meet & Greet LGW

Before you arrive
You no longer need to call Ace Parking on your way to Gatwick unless you are arriving more than 2 hours early or late.
Please just make sure you follow carefully the directions and arrival instructions below to the meeting point at your terminal. You can still call us if you need any help on the day of travel, otherwise just proceed to the dedicated meeting point below where our friendly staff will check your details and our drivers check over and park your car.
For help on the day, if needed, call Ace Parking on the number on your confirmation and select option 1. Please be sure to have your paperwork and or booking reference ready on arrival so that our friendly staff can identify you.

Directions & Arrival instructions

North Terminal- Sat. Nav. Postcode RH6 0NX (please follow directions below from the North Terminal roundabout)

Please note that the meeting point has recently changed and the new instructions are below

As you approach the North Terminal Roundabout follow the brown signs for 'Hampton-by-Hilton Hotel'. Drive past the Shell Fuel Station to the next roundabout and at that roundabout take the 2nd exit - still following the BROWN SIGNS for the 'Hampton-by-Hilton Hotel'.

Follow the road to the 'Hampton-by-Hilton Hotel' car park. AT THE BARRIER, PLEASE ENTER THE CODE "1992" to enter the dedicated Meet and Greet area. Drive to the far end of the car park where you will find the meeting point. Park in any of the reserved Ace Parking bays and make yourself known to our team who will check your car in and collect your keys.

South Terminal- Sat. Nav. Postcode RH6 0LL

As you drive in to the South Terminal, please stay in the right hand lane and follow signs for SHORT STAY & PICK UP. At the SHORT STAY barriers take a ticket which you will need to give to your driver. Drive in to the ORANGE CAR PARK and go up to LEVEL 1. At LEVEL 1 turn right and you will see the APPROVED OPERATOR AREA. Please park up in row D or E as near as you can to the lifts. Please make yourself known to the uniformed Ace (or Maple Manor) staff so that the necessary documentation can be completed with you promptly and you can proceed to check in.

Return Instructions
If you are returning ahead of schedule we must have at least 24 hrs notice to ensure that your vehicle is ready for you upon your return. As soon as you have collected all of your luggage and are ready to clear customs- Call Ace Parking on the number on your confirmation (select option 1) then proceed to arrivals. Be sure to look out for your car and have your documentation to hand as our driver will need to confirm your identity. Please be aware that if you are late in collecting your car, after your phone call to tell us you are ready for it, you may incur additional charges from the Short Stay Car Park.

North Terminal Please note that the North Terminal meeting point has recently changed - so please read directions carefully.

As you leave the North Terminal Customs area, head towards the Terminal's main exit doors. Just before the exit doors, take a lift to Level 1 following signs to the 'Hampton-by-Hilton Hotel'. Continue past the hotel reception, through the automatic doors and along the covered walkway to the car park / meeting point. Take the lift down to the ground floor (level 0) and exit the lift. As you enter the car park turn left where you will see the dedicated Ace Parking bays (numbered 1-35) where your car will be returned to.

South Terminal Please exit the terminal building and follow signs for the 'Short Stay Car Parks' (Orange Car Park 3). Your vehicle will be returned to the 'Approved Operator Area' in Orange Car Park 3 - level 1, ready for you to drive home.
Other Important Information
Due to ongoing works at Gatwick Airport Terminals, the meeting point might change whilst the works are being carried out and in such cases you will be advised when you call us prior to arrival or return.

Vehicle Restrictions
Parking is for cars only and cars must fit in to a standard sized parking space (2.4m wide x 4.8m long).
Extra charges will apply for cars that do not fit in to a standard parking space and must be arranged with Ace Parking prior to the drop off date.
Very large vehicles and minibuses may be refused if prior arrangements are not made. Minibuses / vehicles with more than 8 passenger seats cannot be accepted for Meet & Greet services.
Illegal Vehicles: It is your responsibility to make sure that your vehicle has road tax, holds a valid MOT certificate and is roadworthy / legal. If your car isn't legal and/or safe to drive, Ace Parking will not be able to drive it to the car park, and you will not be able to get a refund. Late Returns: If your return is delayed and you park for longer than you have booked, extra days parking will be charged at £10 per day or part day after your booked return date. Early Returns: If you are returning ahead of schedule, please telephone Ace Parking ASAP. They must have 24 hrs notice (or as much notice as possible) so that they can make sure the vehicle is ready and you are not kept waiting on your return.
Refunds cannot be given for part used bookings.
Meeting point subject to change: Due to ongoing work at both terminals at Gatwick, the 'Approved' meeting points could change on the day. You will be informed when you call if there are any changes that will affect you.
Vehicle Inspection: Please allow enough time for our driver to complete our check-in procedure and conduct the necessary photographic vehicle inspection on your arrival. This usually takes 3-4 minutes. Failure to leave adequate time for our driver to complete this may relinquish any claim for damage not recorded as a result. If you are running late this can be completed by our driver after you have left but before he or she moves your car.

Enter your postcode below to look up directions on Google Maps

Please note these directions should only be used as a guide.

Please note the location shown is the car drop-off point

Your Questions

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Questions

Can I use this service if my vehicle is a transit van (medium wheelbase, medium height roof)Vehicle Restrictions: Parking is for cars only and cars must fit in to a standard sized parking space (2.4m wide x 4.8m long). Extra charges will apply for cars that do not fit in to a standard parking space and must be arranged with ACE prior to the drop off date. Very large vehicles and minibuses may be refused if prior arrangements are not made. Minibuses / vehicles with more than 8 passenger seats cannot be accepted for Meet & Greet services.
is there a possibility for the car being picked up from the Hilton if you call ACE 10 minutes before you arrive at the airport they will meet you at the Hilton
Where will our car be kept while in your care? We will be travelling with only hand baggage, so will be looking for a quick departure from the airport and do not want a long wait for the car.The cars are stored about 2-3 miles from the airport so if you call when you are off the plane it shouldn't be a problemThe cars are stored about 2-3 miles from the airport so if you call when you are off the plane it shouldn't be a problem