ACE Meet & Greet LGW

Gatwick Airport Approved Meet & Greet Parking

  • Collection and return in multi-story car park next to terminal - No transfers required
  • Airport Approved Meet and Greet Operator - Airport access fees included in the price.
  • Uniformed/ID and Crime Reference Checked Staff. You will need to leave your car keys
  • Dated Photos taken upon collection (For your piece of mind)
  • Prices from just £83.00 per week
  • ACE Meet & Greet LGW has been rated 83.9%
    by 188 previous customers.
  • 84.2% of customers would book again.

Overview

ACE Meet & Greet LGWPark Mark Award

Meet and Greet Service

You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.

What is the drop-off procedure?

Please call ACE parking twenty minutes before arrival to your terminal on the number on your confirmation0 and select OPTION 1 - A uniformed ACE or Maple Manor Parking agent will handle the check-in and car movements at Gatwick Airport.

What is the pick-up procedure?

Please call ACE on the number on your confirmation0 once you have **collected your luggage and cleared customs** to request your vehicle returned. Early Returns: If you are returning ahead of schedule, please telephone ACE ASAP.

What security measures does the car park have?

Uses modern security systems such as alarms and/or CCTV and is regularly visited by a specially trained Police Officer to maintain their Park Mark award.Awarded: Park Mark, Safer Parking Award

What else do I need to know?

We only accept bookings for cars and small vans at the standard rate shown. If you wish to bring a larger vehicle there will be an additional charge and you will need to call us to book this. Trailers will not be accepted. ACE Parking is also unable to accept the following vehicles: Aston Martin, Ferrari, Rolls Royce, Bentley and Maserati. If you are delayed on return extra days parking are charged at £10 per day.

Address:

Gatwick (LGW) South Terminal Departure - Postcode RH6 0NP Gatwick (LGW) North Terminal Departure - Postcode RH6 0PJ
Excellent service car car really dirty though thick layer of dust more than I would have expected for being away a week.

Rating 5 out of 5

Book Again: Yes 20 May 2018 14:26 Verified Customer
Kept waiting for 15 mins in car park. The whole point of booking this service was to have an easy get away after clearing the airport. Would not use or recommend this service again

Rating 2 out of 5

Book Again: No 19 May 2018 10:54 Verified Customer
Worked as advertised. Prompt, polite and efficient.

Rating 5 out of 5

Book Again: Yes 15 May 2018 10:08 Verified Customer
Very efficient, no delays and prompt courteous service

Rating 5 out of 5

Book Again: Yes 30 Apr 2018 14:43 Verified Customer
Very good service

Rating 5 out of 5

Book Again: Yes 25 Apr 2018 18:41 Verified Customer
The services it’s self is quick and easy but the person taking the keys was not helpful or understanding plain rude in my Opinion

Rating 2 out of 5

Book Again: Yes 23 Apr 2018 13:21 Verified Customer
Everything went as smooth as a nut from start to finish - why only 4 stars - there's always room for improvement!

Rating 4 out of 5

Book Again: Yes 14 Apr 2018 11:08 Verified Customer
Impeccable service. Will book again.

Rating 5 out of 5

Book Again: Yes 13 Apr 2018 10:46 Verified Customer
Prompt service on departure and arrival. I have been unfortunate that i did not notice a major scratch in the front of the car that was not there when i left the vehicle. Obviously they have not informed me and now i cannot claim

Rating 2 out of 5

Book Again: No 09 Apr 2018 21:34 Verified Customer
Fast efficient service

Rating 5 out of 5

Book Again: Yes 03 Apr 2018 10:49 Verified Customer
efficient and courteous as always

Rating 5 out of 5

Book Again: Yes 30 Mar 2018 10:27 Verified Customer
Absolutely no complaints

Rating 5 out of 5

Book Again: Yes 08 Feb 2018 13:24 Verified Customer
Very easy to drop off and pick up

Rating 5 out of 5

Book Again: Yes 07 Feb 2018 10:40 Verified Customer
ACE driver was waiting for us in the car park on our outward journey. However, we had a half-hour wait for the car to arrive on our return. we were told this was because of closure of the M23 junctions 9 and 10 requiring a diversion to be followed. As this was a continuation of weekend closures of these junctions, we would have expected ACE schedulers to be aware of this and make allowance for the delay using flight arrival times to guide their departure time from their off-airport secure parking. It would have been quicker for us to have used long-term parking!

Rating 3 out of 5

Book Again: No 04 Feb 2018 17:58 Verified Customer
Went brilliantly, smooth drop off, easy pick up from a good location right near to the terminal (Gatwick North) and the valet clean was a nice add on at a reasonable price.

Rating 5 out of 5

Book Again: Yes 27 Dec 2017 13:13 Verified Customer
Excellent. Efficient Photos not experienced

Rating 4 out of 5

Book Again: Yes 27 Nov 2017 10:23 Verified Customer
Excellent as always. Easy to book, drop off our car and pick it up. We have used many times now.

Rating 5 out of 5

Book Again: Yes 22 Nov 2017 10:06 Verified Customer
Brilliant. Could not have been better. The business took 3 minutes to conduct when we dropped the car and 2 minutes when we picked the car up. Your representatives on both occasions could not have been more helpful or polite.

Rating 5 out of 5

Book Again: Yes 23 Oct 2017 16:01 Verified Customer
We were very happy with all aspects of our recent meet and greet service. Unfortunately our flight back was delayed, so we had to wait longer than usual for our car to be returned ... there were a lot of travellers waiting at the same time! However, we were on our way home considerably more quickly than would have been the case if we had had to catch a bus to a car park. The car was as we left it, which is what one would expect from a "reputable" meet & greet company. Thank you.

Rating 5 out of 5

Book Again: Yes 29 Sep 2017 13:49 Verified Customer
Drop off not well signed and pick-up we had to wait 20 minutes for our car to be delivered to us.

Rating 4 out of 5

Book Again: Yes 06 Aug 2017 13:35 Verified Customer
Just brilliant... especially as I booked in the an extra day in error! Will definitely be using again.

Rating 5 out of 5

Book Again: Yes 25 Jul 2017 11:59 Verified Customer
Great service, met at the terminal on arrival and the car was there within 10 mins of phoning the company

Rating 5 out of 5

Book Again: Yes 21 Jul 2017 21:57 Verified Customer
Good service generally but a bit of a wait when we returned at 11:00pm.

Rating 4 out of 5

Book Again: Yes 23 Jun 2017 21:27 Verified Customer
Dropped the car off no problem but when I returned the car it had scratches on roof , I then opened my boot and the parcel shelf fell out (one of the black clip was no longer there, my car is relatively new) Upon arrival I called as instructed but found I was waiting 15/20 minutes for it to arrive, I might have well used the shuttle service provided by other companies and cheaper. I've used meet and greet many times but this company wouldn't be one I'd use again

Rating 2 out of 5

Book Again: No 31 May 2017 07:55 Verified Customer
I was not happy with the company Firstly when we arrived there was no Ace parking staff I had to give the car keys to a guy from Maple Manor Parking which was strange When we arrived back I phoned when we had picked up our luggage they told us to go to the car park where we dropped the car off ,we waited over half an hour I had to ring them twice to find out where the car was.Other people who arrived after us got their cars in about ten minutes.My husband is disabled and in a wheelchair and it was very cold ,I had to speak to one of the staff from Maple Manor Parking to try to find out what was going on ,may I say this was at 10.30pm at night so it was not busy,I cannot understand how come it took such a long time for them to return our car from the time I called them it was almost an hour.I will not be using them again or recommending them to anyone else.

Rating 1 out of 5

Book Again: No 20 May 2017 16:58 Verified Customer

Map and Directions

Address:

Gatwick (LGW) South Terminal Departure - Postcode RH6 0NP Gatwick (LGW) North Terminal Departure - Postcode RH6 0PJ

Directions for ACE Meet & Greet LGW

IMPORTANT:
Please call Ace Parking on the number on your confirmation 0 and select option 1, 15 minutes prior to your arrival at the terminal to inform us that you are on your way and make your way to the Approved meeting point as follows…

Arrivals:- A uniformed ACE or MMP agent will handle the check-in and car movements at Gatwick Airport - Please have your return flight details and your booking confirmation to hand

South Terminal Instructions: Postcode RH6 0NP
Follow signs for SHORT STAY PASSENGER PICK UP to the SHORT TERM CAR PARK. Keep in the right hand lane.
Take a ticket at the barrier and drive to 3rd car park ORANGE CAR PARK 3 LEVEL 1 Row D & E. (APPROVED OPERATOR BAYS)

South Terminal returns:
Follow signs to SHORT TERM CAR PARK orange car park LEVEL 1 Row D & E. (APPROVED OPERATOR BAYS) and wait in the safe zone waiting area (lift lobby) until your vehicle is returned. (In the same location that you left your car)



On Return - Please call ACE on the number on your confirmation 0 as soon as you have collected your luggage and cleared customs;

North Terminal Instructions: RH6 0PJ: From 9th January 2017 - Temporary change to "Car Park 5 - Ground Floor"
Due to ongoing works at Gatwick North Terminal, the meeting point may change whilst the works are being carried out. For North terminal - if your vehicle is taller than 1.80m please inform us when you call and we will meet you in alternative area outside the car park.
As you enter the terminal Follow signs for SHORT STAY car park and keep in the left hand lane. Take a ticket at the barrier and proceed to CAR PARK 5 (the first car park on your right). Enter Car park 5 and follow signs for "Approved Operators" (do not go to the upper levels). When you get to the Approved Operator area park up in an Approved Operator Bay and make yourself known to and Ace / MMP Driver.

North Terminal returns:
As soon as you have collected your luggage, Please call Ace Parking on the number on your confirmation 0 and select option 1, to let us know that you are ready for your car. Then make your way to the Approved meeting point as follows…As you exit North terminal customs turn right following signs to Exit and Lifts. Go past the lifts and exit the terminal building. Car Park 5 is directly opposite the terminal building and can be seen from the exit doors. Proceed to the Approved meeting point at the ground floor of Car park 5 - Rows B to J to collect your car.
Please be aware that if you are late in collecting your car, after your phone call to tell us you are ready for it, you may incur additional charges from the Short Stay Car Parks. We politely request that you listen carefully to our telephone controllers when calling to drop off or pick up your car as these instructions may change at short notice due to ongoing work.

IMPORTANCE HEALTH AND SAFETY NOTICE: PLEASE ENSURE ALL CUSTOMERS REMAIN IN THE "SAFE" WAITING AREAS PROVIDED WITHIN THE CAR PARKS

Please do not leave any valuables inside the vehicle, if you do on your own risk then please take a receipt from the driver.

The car park does not accept large vehicles such as transit vans, or any vehicles with trailers. ACE Parking is also unable to accept the following vehicles: Aston Martin, Ferrari, Rolls Royce, Bentley and Maserati.

If you are returning earlier than the date or time that you have provided, we must know 24 hours in advance to avoid any delay. If you are delayed on return extra days parking are charged at £10 per day.

Warning: Please note that unless your car: has tyre tread on each tyre that is within the legal limit, or is in any other way unsafe to drive, the driver will not be able to take your car and you will have to make other arrangements to park your car.

Vehicle Restrictions: Parking is for cars only and cars must fit in to a standard sized parking space (2.4m wide x 4.8m long). Extra charges will apply for cars that do not fit in to a standard parking space and must be arranged with ACE prior to the drop off date. Very large vehicles and minibuses may be refused if prior arrangements are not made. Minibuses / vehicles with more than 8 passenger seats cannot be accepted for Meet & Greet services.

Illegal Vehicles: It's your responsibility to make sure that your vehicle has road tax, holds a valid MOT certificate and is roadworthy / legal. If your car isn't legal or safe to drive, ACE will not be able to drive it to the car park, and you will not be able to get a refund.

Late Returns: If your return is delayed and you park for longer than you have booked, extra days parking will be charged at £10 per day or part day after your booked return date.

Early Returns: If you are returning ahead of schedule, please telephone ACE ASAP. They must have 24 hrs notice (or as much notice as possible) so that they can make sure the vehicle is ready and you are not kept waiting on your return. Refunds cannot be given for part used bookings.

Enter your postcode below to look up directions on Google Maps

Please note these directions should only be used as a guide.

Please note the location shown is the car drop-off point

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Questions

is there a possibility for the car being picked up from the Hilton if you call ACE 10 minutes before you arrive at the airport they will meet you at the Hilton
Where will our car be kept while in your care? We will be travelling with only hand baggage, so will be looking for a quick departure from the airport and do not want a long wait for the car.The cars are stored about 2-3 miles from the airport so if you call when you are off the plane it shouldn't be a problemThe cars are stored about 2-3 miles from the airport so if you call when you are off the plane it shouldn't be a problem