Imagine Meet and Greet

Leaving car with meet and greet , Liverpool, no problem , but collecting it was a sham ! Phoned Meet & Greet ,Liverpool on arrival back in U.K. Took staff over thirty minutes to deliver car to us . Car was left in a car park over three hundred yards away. Member of staff was outside car waiting to pass over keys He said he was in a rush , passed over keys and walked away . I drove up to car park barrier to exit and was told I was to pay £25 to exit !!!!! With this , I remonstrated over the intercom with car park official and the answer I got , was take up the complaint with ‘ Imagine Meet & Greet as the’ve alway had problems with them — So all in all, very disappointed by the collection / delivery service of Liverpool’s Meet & Greet !!!

Everything ran smoothly until we arrived back at 2.20am on July 6th. When I rang the number allocated to arrange the car to be delivered under the “Meet and Greet” scheme I was informed that I was only recorded on ordinary parking. It took me a fair amount of insistence and persuasion to convince your customer service rep before he agreed to deliver my car.

Excellent service all round there within minutes of us arriving and returning will definitely recommend this company

Amazing helpful staff, so professional and warm when we arrived. Made us very welcome. Meet and greet took the stress out of trying to park after a long drive from Glasgow to Liverpool. Thank you and we would highly recommend to anyone and will definatley use in the future

prompt, efficient and certeous everything you want and no messing about perfect

Simple. Called the number when we was 10 minutes away, the person answered. Very jovial and happy for 4am. We mentioned we were early and he said it's not a problem. Drop off was simple. When we landed we called and the car appeared within minutes. Really efficient and simple. Good work guys

Excellent admin and operation Will use you again

Very pleased with polite,efficient staff,who promptly collected and delivered our car before and after our holidays. Great service!

The staff were friendly but even though Liverpool Airport is very small we had to prise out of them exactly where we were supposed to go and be met. We used the meet and greet because our return flight was arriving in the early hours and we were travelling with children. It would have been nice to have been warned that we would have to pay to get out of the car park - the cost was not the problem just the sudden need to find change! (previous meet and greets at other airport have provided a ticket to get out or use an area that does not incur a cost)

Excellent from start to finish! The cost was very competitive and wasn't much more than parking the car myself. It was definitely worth the little extra to eliminate the walk from the car park to the terminal and back, especially as my outward check-in was 4am and I landed back at midnight. My "meeter & greeter" pulled up alongside me in the car park at Liverpool Airport, helped me unload my suitcases and was very courteous & polite. I phoned once I'd picked up my cases on my return and my car arrived within five minutes; I was really impressed as it was 12:30 in the morning! I wouldn't hesitate to use this service again and would highly recommend it.

Friendly Staff Prompt Service Quick to answer telephone Very helpfull with directions Will definately use again

Very fast service, once we learnt that the Team would meet us in the drop off zone

Very good service couldn't fault it. Will definitely use again and would recommend it

Used the meet and greet service a couple of times over recent years and have found the quality of their service to be excellent on every occaision. I have no hesitation in recommending them.