Bellair Newcastle

Reviews

Drop off of car early morning was good with friendly driver, pick up at end quick but with driver who was rather grumpy and not very friendly, car was left at Callerton site across road which did not have good lighting and a poor surface to walk to car which was not close to entrance.

Rating 4 out of 5

M J Thomson 25 Oct 2016 14:06 Verified Customer

Excellent service. Staff were polite and efficient. Car was ready for me to pick up even though I was about three hours earlier than expected.

Rating 5 out of 5

Keith Slesser 26 Sep 2016 17:26 Verified Customer

Was disappointed. We arrived bang on time at 4.00am and found nobody there. We had to wait 15min before someone eventually turned up. It was the same coming back. The mini bus dropped us off and again there was nobody there. The mini bus driver finally managed to raise someone on his hand set and he came from across the eventually. When you arrive you expect someone to be there to meet and greet you-not to mention the fact that they cars are being left unattended?

Rating 2 out of 5

David Knudsen 24 Sep 2016 11:06 Verified Customer

We have used Bellair on a number of occasions and never had any problems; we had prompt transfers to the airport and picks ups on return. However, on this occasion I was disappointed with the service on our return. Previously, we have been asked to call a number that will result in a vehicle being sent to collect us from a nominated pick up. On this occasion, we were assured that our flight would be tracked so there was no need for the phone call and that a vehicle would collect us. The problem stemmed from the demand on the eight seater coaches that were used to convey all the passengers directed to the pick up point that is used for Fly Park, Callerton and Bellair parks. This seems to be a particular problem during busy periods. Consequently, we had a long wait in heavy rain whilst the vehicles delivered passengers to various car parks over intervals. It seems that there is no particular method of prioritising pick ups and the arrangement is haphazard. I consider that an eight seater vehilce is not adequate at busy times when catering for three car parks and the arrangements should be reviewed.

Rating 2 out of 5

Emmerson 16 Jul 2016 12:51 Verified Customer

No waiting anywhere. Helpful staff on the transport to and from the airport and in the office where I dropped and picked up keys. Great, thank you +++++++++

Rating 5 out of 5

Claire Sowerby 01 Nov 2015 21:12 Verified Customer

I found your staff very good at both the check in and collection. On there return there was a little delay due to over subscription we arrived at the pick up point as a bus was loading but not enough room for us but we were soon picked up.

Rating 5 out of 5

Leslie Franks 01 Nov 2015 02:25 Verified Customer

Transfer to airport was straightforward. Coming back in mid-afternoon meant that there was a number if travellers needing to be transported to the off-site parks and there was a bit of a scramble for the mini-buses. However, there was sufficient transport available and we were transported back to the Bellair where our car was waiting.

Rating 4 out of 5

Emmerson 28 Oct 2015 09:50 Verified Customer

Easy to find car park. Check in quick and efficient. Prompt pick up on return. My battery was flat on return (3 weeks away) but staff had "jump started it and it was ready to drive away. Efficient and friendly service. Would recommend to anybody.

Rating 5 out of 5

Malcolm Binks 27 Oct 2015 21:25 Verified Customer

Have used this car park before and once again received excellent service. Arrived early morning 4.00 am, dropped off the car and minibus took us straight to the terminal. On our return the minibus was there within a few minutes of our arrival, took us back to the car park and our car was conveniently parked, ready for us to drive away.

Rating 5 out of 5

Marion Atkinson 21 Oct 2015 20:24 Verified Customer

Arrangements were as planned. Pick up on time. All went smoothly I have no suggestions for improvement.

Rating 5 out of 5

WG Jones 18 Oct 2015 12:20 Verified Customer

Straightforward, no problems encountered.

Rating 4 out of 5

R Lee 10 Oct 2015 18:51 Verified Customer

v good service

Rating 5 out of 5

r macfarlane 04 Oct 2015 18:21 Verified Customer

Prompt, courteous, friendly assistance, and very efficient transfer from car park to airport.

Rating 5 out of 5

John Kiberd 09 Sep 2015 10:57 Verified Customer

Great service , didn't have to wait long to be picked up when arrived home , this is the second time you used them this year , and would always use them again x

Rating 5 out of 5

Paul land 06 Sep 2015 18:52 Verified Customer

Efficient service as always. Even amendments are no problem,.

Rating 5 out of 5

Audrey 01 Dec 2013 15:28 Verified Customer

Very happy with the service have used you in the past and will use you again providing your prices remain reasonable.

Rating 5 out of 5

John Noon 19 Sep 2013 19:31 Verified Customer

Excellent service ,returned to a car with a flat battery, staff went out of their way to get me back on the road Thanks, will use them again

Rating 5 out of 5

Graham Box 04 Aug 2013 11:31 Verified Customer

Good service, no complaints, I use this company quite often when flying from Newcastle

Rating 4 out of 5

Martin Bage 27 Jul 2013 08:14 Verified Customer

Have used this car park for more than 20 Years and have never been disappointed, always courteous and very efficient at what ever time you require them.

Rating 4.8333333333333 out of 5

M A Kelley 17 May 2013 18:56 Verified Customer

Very happy with the service provided when we chose Airparks while on our recent holiday. Highly recommended and will definitely use this airport parking facility again. Many thanks.

Rating 4.5 out of 5

Alison Aliscio 01 Apr 2013 19:46 Verified Customer

All personnel that we dealt with were very helpful and obliging. When we arrived back at the airport our mini-bus was full so we had to wait for its return. Within a few minutes the driver returned with oppologies that were not really neccessary but he was pleasant and helpful even though it was after midnight. We (party of six) wouuld like to thank all concerned. B Hannaford

Rating 5 out of 5

Brian Hannaford 02 Mar 2013 10:10 Verified Customer

I returned a few days early and this was no problem to your staff. My car was brought to reception and the windscreen cleared of snow. Great service. All the staff were very good.

Rating 5 out of 5

David Hall 27 Jan 2013 10:20 Verified Customer

very satisfied will continue tou use. thanks

Rating 5 out of 5

Mrs Gillian Lorrigan 08 Oct 2012 14:18 Verified Customer

Easy to find and very quick service.Would use again.

Rating 5 out of 5

JONDON 02 Oct 2012 10:33 Verified Customer

Very close to the airport.

Rating Reviews coming soon out of 5

Ron 14 Sep 2012 09:35 Verified Customer

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