Short Stay 1

When we booked it was so easy. Our problem began when we tried to exit the car park. The machines would not accept our ticket when we pressed the help button the person on the other end made it feel as though it was our fault. When we gave him our car reg he couldn’t find it and my name was no good finally after having to open my emails I found my reference number and hey presto he found my booking. This was the first time we have had a problem so it will not put us off booking again but a bit of retraining in customer service won’t go amiss

Brilliantly ran facilities I will use again as it’s so easy. Discounts for regular customers would be great

Excellent service as usual. Always use FHR fir airport parking bookings. Instructions provided clear, signage at Newcastle airport could be a bit better, but not FHR’s problem. The short stay 1 carpark was ideal as directly outside of the main front terminal building. A short 2 min walk. Positioning of car parking area slightly different to map on website but would definitely use again.

Absolutely fantastic service thank you

So easy and very close to the airport

simple parking 30 second walk to terminal

FHR great and easy to use and to book with will do so soon as we go away again many thankS Brian MItchell

Stayed in the short stay very close to the terminal. The directions weren’t good. Took me to the drop-off point, though if I had concentrated more I would’ve seen I should’ve turned off immediately before it. On return, I had to put the parking ticket into the barrier. This surprised me as I understood from the paperwork provided prior to the trip that automatic numberplate would activate when I got close to the barrier. Otherwise five star service.

Easy access easy departure

Really easy drove in parked vehicle straight over to departure on return came out cases in car and away we go. Brilliant

Very convenient, few steps away from the airport. No hassle at all.

Quick and easy

The car park entry and exit signs could be larger and more clear

Very good nice an close

Quick and easy

Easy no hassle parking very close to airport check in ideal for me as wife is disabled

It would have been a 5 star review however as we are all aware the Covid19 pandemic makes it difficult to give the normal service . I usually use meet and greet but had to leave my car some distance from the Airport Entrance due to the amount of cars in the Short Term carpark .

No problem carparking ,number recognition, take a ticket on entry , use same ticket to exit , keep your keys , no middle man

Straight in and out with no hassle at all

very close to the terminal, great place to park

Just as advertised convenient and on the terminal doorstep . Illuminated signs showing route through parking bays , instead of on road markings would be of greater assistance to drivers arriving during periods of darkness

Very easy to park and just to leave the ticket in the car and know when you get back to the airport after your holiday all you need to do is to use the ticket to exit without worry is brilliant.

I parked at Newcastle airport, it would have been handy if the signs just off the roundabout actually said FHR short stay car park, I ended up going to the drop off point. But apart from that extremely satisfied.

Perfect location , right outside the terminal. Straight through no hassels.

Took the option of parking on the Short Stay car park. It was so easy, it could not have been simpler. Parked the car and walked into the airport. Picked up the car and drove straight out. The system recognised my number plate and the barrier opened as we approached. Its a little more expensive but in my humble opinion, well worth the cost.