Jetparks

actual parking went very well but after arriving back at Stanstead at 0300 the wait for a shuttle bus was unsatisfactory over 40 mins. The weather was warm but if it had been raining or cold it would have been terrible. Doug Miller

Surprisingly good for the money. I was a bit dubious as there was a few poor reviews. Fortunately for us, I worked a dream & whilst we were in one of the furthest car parks from the airport, we were in the terminal building within 15 minutes of parking. And the same on the way back. Got a little disorientated on return as the bus takes a different route to the car, just listen to the bus driver & take note of the bus stop when you leave the car.

Very happy

Easy to find reasonable price lots of space like new bus service from the terminal people can’t push in buses running every 10-15 mins

Wait time for a bus to the airport on Saturday 3 June was totally unsatisfactory. We had to wait approximately 45 minutes for a bus and the delay was compounded by the number of additional stops before getting to the terminal. There was no apology for the delay and no attempt to communicate and update waiting customers It was a rush to complete check in, clear customs and get to our gate where people were about to board our flight. Such a disappointing start to our holiday.

Very good car park.Easy to find.Quik transfer to the Airport.I will recomend.

Easy booking and great service for bus

Good parking facilities, Easy to locate, Transfer shuttle bus every 10-15 minutes as stated, Reasonably priced. Very satisfied customer would definately use again

Had problems at the entrance, the gates didn't let me in automatically, finally got a ticket using button assistance. on the way out received a bill for prepaid parking. Call the assistant, all sorted. But stressful for holiday time.

When we arrived at the car park we were not allowed entry. We called for assistance and gave all the details from our confirmation of payment documentation but we were told there was no record of our booking. The guy on the intercom said they had had issues with FHR before. He said he'd let us through and hopefully by the end of our holiday the issue would be retified. It was because we gave our name and registration a week later and were allowed out.

Easy to find car park and space. Regular buses to and from airport. No problems at all.

Booked Jetparks already several time, and always hade just good experience. Just recommended

Got off at stansted airport waited nearly 50!mins for the bus, even though it said on the sign post every 15 minutes, tried phoning the numbers on the reservation letter but to no avail….

easy and very straight forward would use again

slight problem finding the place as sat nav took me somewhere different. Other than that it was "as it said on the tin". Would be happy to use again.

Was held up at passport control as large queue's due to few flights in at once an as result was half hour late getting to jet parks was gutted to find had pay another 21 pound as a result which is lot of money for half hour over time at 2.30 in morning a refund would be nice of at least half back other than that fine parking an has always been fine all the other times parked there many thanks richard

I have used Jetparks on many occasions, however when we arrived on Saturday 17th September we had to wait 40 minutes for the bus to take us to the terminal, the queues at the bus stops were getting so long that not everyone was able to fit on the bus when it did arrive. Some customers were concerned about missing their flights. Our driver explained that Jetparks were very short of drivers due to some being laid off during Covid - he was brilliant in attempting to squeeze on as many passengers as possible, he apologised on behalf of the company and kept us entertained on the journey to the terminal building. Usually this would be a 5 star rating but a 40 minute wait when it should be 15 at most is just not acceptable

Very good efficient service

Pick up on return too long - huge queues

Park is easy to find and there were plenty of spaces. That’s where the good bit stops. The transport is awful. Signs say busses every 15 minutes. We waited for 35 minutes when we dropped off and 25 minutes when we returned. There were massive queues and not everyone as able to get on the bus. The busses for Long Stay & Jetparks have combined so the uncomfortable journey is longer and if you have booked Jetparks then you are the last to get off. I will never use Jetparks again.

Plenty of spaces and bus stops

Quick and easy transfer good

Unlike previous airport car parking lots which we have used at admittedly smaller airports than Stansted, this was really large and we didn't particularly like waiting for the full size bus/coach transfer. These did run every 15 minutes but the parking seemed a long way out. Most importantly we felt the car was safe.

Well signposted and easy to find

First class Ray from the start to the end