Long Stay

The car park was easy to find and we didn’t wait long for the bus to the airport, on return the queue to the bus was quite long and there was maybe 10-15 minutes wait, on the whole relatively seamless service, would book again.

stansted long term car park, is easy to book, to frills or hidden charges I am going on holiday in august and october, and your car park will get my resavation. Robert W.mallard

I was delayed as there was no record of my booking with the car park. When I contacted the helpline there were no humans only an automated message . It was only email support and they couldn't fix it . I asked them to email the carpark but no they couldn't do that! Not booking with this company again

Everything went well

There is no way that you know your parking spot unless you record it yourself.

From start to finish our airport parking experience worked well. Easy with number plate recognition so no hold ups. Will certainly use again.

We found a space easily and the bus came quickly

Good service just a bit of a pain. If you r one of the later stops when.u get back

Very good 👍

This is the WORST company you can ever make a booking for your car. Highly recommend to do not do your booking with them. I've booked my parking space paying quite good money for more than a week just to find out when I'm arriving to the airport that my booking is not been done. I have to move my car to another parking delaying me and wasting my time. I will never ever use BookFHR again. Just disgusting!

Excellent service as usual. Not long to wait either way. Could maybe do with it being a little cheaper but hey ho!!!!

Our entry was easy having pre-booked. Finding the parking area and parking place, no problem. Bus waiting so into terminal very quickly. On return journey only we two waiting at the stop so taken immediately to our bus stop - excellent, although a little concerned that a huge bus took us and the inevitable waste of fuel!!! No other queries, overall a good trip. Be nice if it was a little cheaper - cost as much as the flights!! We'll be using you again in a couple of weeks.

All fine, except inadequate signage to exit parking. Vehicle recognition excellent

Good easy access to car park with friendly efficient bus drivers, clearly identified pick up and drop off stops and clearly indicated parking spaces.

The bus was meant to be every 15 mins and we waited nearly an hour, We tried to call them on the phone from the bus stop and to their support number both of which we couldn't get through to. Shortage of buses, nearly an hour to pick up on arrival and around 30mins from airport on return. Appalling level of service

We had an issue with a change of car less than 24hours before using the car park. The information received from FHR regarding this helped us be able to access the car park.

Everything went very smoothly no problems at all

Excellent service Return coach driver on Tuesday 4 October at approx 1330 was superb…helped a gentleman who hadnt noted where his car was, also contacted control re clients waiting at bus stop 2 in C to be collected. Helpful cheery polite manner!! Thank you

Easy to book ..frequent buses to take you to airport

Great that drop off and pick up is outside terminal. Could find no disabled parking near a bus stop and normal bays much too narrow for those with mobility issues.

We have used this company a few times and they have never let us down. Will definitely use them again.

Bus was very crowded with luggage and passengers, to be expected, but I felt as a retired professional driver myself, a little more care could have been taken on the corners and roundabouts for the standing passengers, I was concerned for one lady who nearly lost her balance and I was fearful of her falling backwards into the doors whilst moving. Hopefully these doors would have contained her. I also found drivers communication on stops inaudible. Several passengers were asking each other what was said? On a positive note the bus was clean and prompt.

Well organised, we didn’t have to wait long for the bus both ways to and from airport

Much prefer on-airport parking. Easy to book, good value for money. Parked in very close proximity to a bus stop and buses ran frequently to and from the terminal building.

Car park layout not so good, we parked and then found the 2 bus stops weren't in use. Far to many people allowed on the bus.