Car Park 2 & 3 Flex Plus (N)

Only one negative really, spaces could be a little bigger.

Arrival and departure with car reg recognition went smoothley but i would not recommend car park 2 at Birmingham airport at the moment....there are works ongoing at the airport with many pavements blocked off and unclear signage. What was supposed to be a 5 minute walk from terminal was a 20 minute stumble around in the dark with heavy suitcases unable to find pedestrian entrance so we had to use vehicle access ...only safe because it was 1am! Not ideal.

Fantastic no problems at all finding a space so easy. The only negative was the spaces are very narrow for bigger cars.

As always easy parking at Birmingham airport FHR. Had a change of vehicle between booking and arriving which was easy to change. Only issue was that the ANPR didn't pick up on my number plate on leaving the carpark which was dealt with swiftly.

Car parking worked as expected without issue

I found everything straightforward and had no problems but still feel prices are too high

An easy process to book, knowing we had a reserved space and our car would be safe whilst we were away. We did find a space but it was on door eight and we had to search for it. As always.l, the spaces were wide and long enough for all vehicles, if the person in the space to you has parked their car appropriately.

Perfectly convenient for the airport, especially as it was raining on the day. Also, it nearly all worked as stated on the booking forms. However. two points of disappointment. first the cost,- more expensive than Manchester, for example, second, - the machine wanted to charge me £270 to exit the car park on return. This was sorted by speaking to someone via the intercom, but some people may have fallen for this ploy. Would have been 5 stars apart from these points.

Car par 2 was closed, so 3 was quite full and only space we could find was between a wall and a pillar, a bit small for our tiguan, meaning a climb over to get out of passenger door and a walk round the end of the row to get luggage out of boot and squeeze between cars. On return at 1am we had to walk round hoardings to find entrance to car park, making it tricky to find our way in the dark. Barrier didn't lift automatically when we put in our card and showed an alarming fee, even though we'd already paid in advance, however this was quickly resolved after pressing button to speak to someone who let us out. Paid extra for this carpark for the convenience of being able to walk to terminal. Have used before and may do again for this reason.

It allows you into the car park BUT this is the 2nd time of the last 3 bookings with yourself that the barrier did not automatically open and I had to contact via the call button to open, most embarrassing with a queue of cars behind

Booked weeks in advance but automatic number plate recognition didn't work, so pressed for assistance and was informed to take a ticket. On our return, instructions told us to insert our car park ticket and the barrier would raise, it didn't, so we had to call for assistance again, because when inserting the ticket it demanded over £600 car park fee, for which we had already paid. Customer service assistant asked for our registration and raised the barrier so we could exit. So overall not a very smooth operation and doesn't do what it says on the tin! We had the same problems in September 2022 so obviously they are not able to sort the problem!!!

Fantastic location, safe and secure & always a winner for us!

Always a problem here when you leave the car park. The ticket won’t go in the machine and you have to press for help. Happened the last 3 times I’ve booked here

Highly recommended! Although it showed at the exit huge outstanding balance issue has been easy solved with the assistant.

No problems with parking as always, helpful when booking

Easy to find and easy access to the terminal

No problem’s with the parking at all, it was easy to get in with number Recognition and find a parking space and great to find the car exactly where you left it. It was good not to be charged extra because are flight was 2 hours late and most of all it was a good price. Excellent

Great parking opposite the terminal couldn’t have been easier great value for money would definitely use again

Easy booking process,and flexible if any last minute hiccups. Car Park 2/3 @ BHX convenient for terminal

Perfect parking for me being disabled, as the multi storey car park is next to the terminal. My only issue is that I cannot use a disabled parking space because I take my blue badge with me to use abroad.

Convenient for the airport - within walking distance as described. Actually better than meet and greet as you don't have to ring when you have your luggage so only have to walk to your car.

Easy to book, parking as described. When flight was changed contacted BookFHR who liaised with car park to keep same booking as amending it would have cost me more. Very pleased with service.

Next door to the terminal, we were at the check-in desk five minutes after parking. The walk is under cover so no problem if it rains. Car Park 2 & 3 and Car Park 1 are perfect if you want to park yourself onsite and next to the terminal.

We found the car park easily and it was a short walk to the airport. When returning to the car park and trying to exit, the machine said that we had underpaid and must pay another @£360! We pressed the help button and just kept getting a recorded message saying that they were busy and to keep holding. By now a queue had built up behind us, I got out the car to direct people into the other lane. When our call was eventually answered, the assistant said it was a system problem and lifted the barrier. I have booked car parks via FHR many times and never encountered any problems before, but just be wary if you are parking in BHX car park 3

A great carpark with wide spaces