Allegiance Park and Ride

Very good experience with this straightforward parking service. Car exactly as was left. Liked being able to keep my keys. We didn’t need to use the shuttle to or from the airport so can’t comment on this.

The car park is part of a car hire company. I parked my car quite close to the office, as it isn’t a closed compound and I didn’t see any security cameras. I was quite disappointed that when I booked, there was a shuttle service to the airport. It has now changed. They shuttle you to a tube station which has a free tube to the terminals. (I had received an email informing me, but it was too late to book elsewhere.) Because I am partially disabled, I dropped my wife off with the cases at the airport before I parked. When I said about this to the staff, they said that if I called when I arrived back, they may be able to get a shuttle to pick me up at the airport. Fortunately for me, they were able to. I didn’t have to wait long. If I could manage the cases on the tube, I would use it again.

Had a bit of a wait on my return because my car was blocked in by five cars, apart from that I was satisfied with their service and competitive price.

Left car for a month over Christmas and New Year. Great experience, car parked and take keys with us so no one can move the vehicle. Given a lift in a mini bus to Hatton Cross shuttle and then one stop to Heathrow (free). V competitively priced, polite staff, secure parking. Thx

The booking includes transport from the car park to Hatton Cross Tube Station, one stop away from Heathrow. The transfer to Hatton Cross is well managed. At Hatton Cross passengers have to descend two flights of stairs. There are no escalators or lifts, and manhandling luggage is difficult. Passengers with hoild luggage should think twice about using the parking service. Alternatively, factor in cost of taxi from car park or Hatton tube station.

We received a Fantastic service from start to finish. Calls, emails and queries were very well & VERY professionally handled - special mention Alanna & Arun. The parking offers comprehensive Security: not only is there CCTV monitoring, there is manned security, and a secure entry and exit system. We retained our car keys which is what we wanted. Shuttle service drops off at Hatton Cross. The driver explained that earlier the drop offs used to be to the Terminals, but this was changed due to the long times it could sometimes take owing to traffic congestion @ Terminal approaches. This was slightly inconvenient for us as we had 4 x suitcases, but we managed, and the overall service & facility made up for it. Thank you Allegiance Park and Ride!

Close to airport, friendly and prompt drop off and pick up.

We’re great when our flight was delayed and late to pickup our car

Drop off was really good staff very helpful. Pick up on return was a bad experience. We were told 25 mins for wait time....no one showed called again told w5 kins again.. 10 mins later van arrived and took group that were there after us. The driver said another would be there in 10 mins. Another man waiting was told on phone 25 min wait. Then someone told us there was a car fire terminal 3. In all we waited 1hr 15 mins for transport. After long journey Communication of delay would of been acceptable not keep being told 25mins

Really good price and service . On returning home the bus picked us up and Ammad was really patient with us and waited ..really good service from start to finish ..would definitely use again

Easy to find and very friendly and helpful staff.

Overall I am pleased with the Car park. Check in was easy and fast and the best thing it was that you park your car yourself and keep your keys! The transfer van is comfortable and journey is not too long. You might have to wait a bit longer for the transfer to pick you up but it's not a massive deal breaker, especially if you got a good deal when booking. Be aware that the car park has very tight spaces but you park your car and keep your keys, so it's up to you to be respectful of your car and the others.

2nd time using, and have booked a 3rd. As straightforward as an airport transfer can get, great car parking price too

Very professional and efficient delay picking us up was due to traffic conditions

Everything went according to plan. Good value and helpful staff

Excellent service very helpful staff

Drop off and transfer to the airport was a very smooth and easy process, unfortunately our return was anything but. We phoned at 7am requesting a pick up. Was told the driver would be sent immediately and would be there within 10 minutes. An hour later we were still waiting, along with another couple who had phoned for a pickup at the same time. We phoned several times more, only to be told that the driver was stuck in traffic....at 7 in the morning! We were in summer holiday clothes, no winter jackets, and were expected to wait at the pickup point outside of the terminal. When the driver eventually arrived, he was not very apologetic, and turns out he was the manager/owner. The only person working and rather than tell us the truth, that his other drivers hadn't turned up for work, he left us waiting in the cold for over an hour. We were not happy.

Easy to find great staff and efficient Will use sgain

It was good

It was an absolute pleasure using Allegiance Park and Ride. Not only was the parking cost-effective, but the service was efficient and so reliable. The shuttle vehicles were spotless, the drivers were so friendly and the car park is only around a 15 minute drive from Terminal 3. We will definitely be using them for every trip we make. Thank you so much.

very good and reasonably priced,thank you ...

We left the car for approx 4 weeks and used the free terminal pickup/drop service. Friendly staff, the parking location was easy to find and it was very safe as well. We will use Allegiance again.

All went good. Drivers on time, also close to terminal so no problem will use them again.

Good service, recommend

no issues, security good, barrier and guard on the gate protecting entrance