Sapphire Trio Meet & Greet

  • No need for transfers you are met on arrival and return in the On-Site Car Park
  • CUSTOMERS ARE REQUIRED TO PAY £7.50 TO EXIT THE CAR PARK.
  • Height restriction max 3.3 metres; Max Width: 2.4 metres.
  • Prices from just £49.00 per week
  • Sapphire Trio Meet & Greet has been rated 81.6%
    by 37 previous customers.
  • 85.7% of customers would book again.

Overview

Sapphire Trio Meet & Greet

Meet and Greet Service

You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.

What is the drop-off procedure?

Arrive at London City Airport and you will be met in the On-site Car Park

What is the pick-up procedure?

On your arrival you will be given instructions of where to collect your vehicle in the On-site Car Park. There is a maximum of 15 minutes waiting in the Car park. CUSTOMERS ARE REQUIRED TO PAY £7.50 TO EXIT THE CAR PARK.

What security measures does the car park have?

Security barrier, CCTV, guard and 24 hour patrol. Saphire will not be held responsible for any valuables left in the vehicle whilst in their care.

Address:

Meet in On-site Car Park
London City Airport
Royal Docks
E16 2PB
Pleased with drop off, but had to wait almost 45 minutes for car at pick up...not good, especially when told driver on his way on first call.

Rating 3 out of 5

Book Again: No 26 Jun 2018 10:30 Verified Customer
Everything was smooth and helpful.

Rating 4 out of 5

Book Again: Yes 25 Jun 2018 11:07 Verified Customer
They are very good but there is a slight confusion at London City as to where drop off and pick up are, as they are now different. Not helped by the works LCY are doing to the car parks

Rating 4 out of 5

Book Again: Yes 14 Jun 2018 16:39 Verified Customer
Very impressed with the service. We were late arriving due to traffic. The driver who met us was very understanding and helpful with cases etc. On our return we were early landing but the driver was waiting at the meeting point. I would highly recommend this service.

Rating 5 out of 5

Book Again: Yes 12 Jun 2018 10:08 Verified Customer
Very friendly and understanding when traffic was horrendous and I was late for drop off And returned Car very promptly Thank you

Rating 5 out of 5

Book Again: Yes 21 May 2018 12:28 Verified Customer
Went as well as could be expected. Met in the short stay car park when we arrived, and also when we landed. No delays, and polite and friendly staff.

Rating 5 out of 5

Book Again: Yes 17 Jan 2018 10:10 Verified Customer
Excellent service

Rating 2 out of 5

Book Again: Yes 12 Dec 2017 10:53 Verified Customer
Very good a friendly service. My regular goto service when flying from London City.

Rating 5 out of 5

Book Again: Yes 22 Sep 2017 10:08 Verified Customer
Friendly staff and the arrival and departure procedures ran like clockwork. Absolutely positive we will use again. Thanks to all the staff. Douglas was fun and polite and most helpful.

Rating 5 out of 5

Book Again: Yes 26 Aug 2017 11:18 Verified Customer
Stress free and good value. Both coming and going, we rang about 20 minutes before as instructed, and were met at the short term car park very close to the Airport main entrance.

Rating 5 out of 5

Book Again: Yes 15 Aug 2017 10:15 Verified Customer
Top Notch

Rating 5 out of 5

Book Again: Yes 14 Aug 2017 10:04 Verified Customer
We used the Meet and Greet service in July and found it to be excellent! We arrived about 40 minutes before our scheduled time, due to really light traffic and were a bit hesitant to ring so early, but the lovely Pauline was friendly efficiency personified! She met us with a huge smile and took care of the handover without a hitch, making sure we had taken a photo of our mileage and walking around the car with us to check for and note any bumps or scratches. On our return, she arrived within 10 minutes of our call with her cheerful manner and huge personality - a distinct improvement on the service of some companies we have previously used. Will definitely use again.

Rating 5 out of 5

Book Again: Yes 09 Aug 2017 12:48 Verified Customer
Prompt, hassle free, great communication, very professional and personal touch and last but not least great value. Will use again for sure.

Rating 5 out of 5

Book Again: Yes 30 Jul 2017 15:39 Verified Customer
"Great service. The man who met us on arrival was really helpful. It was a simple, quick process to hand over the car. On arrival, again it was a great experience. The car was ready and waiting for us as soon as we walked out of the airport terminal. Lovely staff. Will definitely use again."

Rating 5 out of 5

Book Again: Yes 20 Jul 2017 20:58 Verified Customer
Excellent service. The drop off and pick up went really well and was extremely quick and the staff were very friendly

Rating 5 out of 5

Book Again: Yes 30 May 2017 13:46 Verified Customer
Very efficient and prompt.

Rating 5 out of 5

Book Again: Yes 18 Apr 2017 07:20 Verified Customer
Very good. Efficient. Friendly and very cost effective Thank you

Rating 5 out of 5

30 Mar 2017 18:48 Verified Customer
Have used Sapphire before and always found them a very friendly company to deal with. Phone answered efficiently on first contact; car quickly checked over at the handover and redelivered in exactly the same condition as it left [now 4 or 5 trips]. Helpful with baggage trolleys too. Key for other users is to note that the cars are parked far enough away that, due to the, usually, very efficient baggage handling at City, you will always, in my experience, have a wait for your car if you phone as you clear through the passport area. This is never a problem as you can wait in the 'tunnel' alongside the car park if wet and it also means you can pay only £3 for the pick-up as you are able to beat the time for the first price change at the car park. If you really want your car sitting there when you hit the car park I think you need to phone as you hit the ground and pay more on exit.

Rating 5 out of 5

19 Feb 2017 12:56 Verified Customer
Excellent service and competitive price.There were no problems and it was a very smooth handover and collection.I would use again and highly recommend to other travellers using London City airport.

Rating 5 out of 5

07 Feb 2017 17:51 Verified Customer
First class service.Would use again.

Rating 5 out of 5

28 Dec 2016 17:15 Verified Customer
Timely drop off and collection. Good value and thorough process. Was very pleased with my parking experience.

Rating 5 out of 5

20 Sep 2016 10:36 Verified Customer
Good Efficient Service. Friendly employees. Happy to use again if using City Airport.

Rating 1 out of 5

17 Sep 2016 16:29 Verified Customer
Everything worked perfectly. We were met upon arrival and car returned quickly when we got back. Exactly how we'd hoped.mhave already booked again for next trip from Gatwick.

Rating 5 out of 5

02 Sep 2016 11:32 Verified Customer
The drop off was not efficient. The person meeting us to hand over the car did not have us on the list and said that head office never forwarded the details of the booking, we had to make six phone calls and we eventually only handed the car over 30 minutes before departure.

Rating 3 out of 5

14 Aug 2016 21:00 Verified Customer
The team are attentive, sincerely friendly without being pushy, and go the extra mile to be helpful. I find their timing to be good both in delivery and collection. For me Sapphire are my 1st choice at LCY

Rating 5 out of 5

07 Jul 2016 11:15 Verified Customer

Map and Directions

Address:

Meet in On-site Car Park
London City Airport
Royal Docks
E16 2PB

Directions for Sapphire Trio Meet & Greet

As part of the ongoing building site at LCY airport this summer the airport are running a traffic diversion programme starting from Sunday 22nd July for approx. 4 weeks to 18th August 2018.

Access to the car parks will only be available from the Eastern End of Hartmann Rd, which is not what regular users will be used to.
Due to these diversions there may be possible delays when returning vehicles though we will endeavour to ensure that this does not happen.

IT IS IMPERATIVE YOU CALL 2O MINS BEFORE YOUR PRE BOOKED MEET TIME on the number on your confirmation or the number on your confirmation

The car park only accepts vehicles with a maximum height of 3.3 metres; Max Width: 2.4 metres. No motor homes, lorries, trailers or caravans are permitted even if multiple spaces are booked.

On arrival, drive to the Airport On-Site Car Park, which is located at extreme left barrier, collect a ticket and drive into the car park. A member of Saphire staff will meet you to collect your car.

An additional fee of £20 may be incurred if you are anything between 20-40 minutes late, after which the booking will be automatically cancelled WITHOUT REFUND

On return
Call the number on your confirmation or the number on your confirmation once you have landed and you will be given instructions of where to collect your vehicle in the On-Site Car Park. There is a maximum of 15 minutes waiting in the Car park.

CUSTOMERS ARE REQUIRED TO PAY £7.50 TO EXIT THE LONG TERM CAR PARK.

Enter your postcode below to look up directions on Google Maps

Please note these directions should only be used as a guide.

Please note the location shown is the car drop-off point

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