Vacationcare Multi-storey Top floor

Probably didnt use their service at the right time as the van was out of service.Even so, we were dropped off in one their Cars & had to get a Taxi on the return trip, which they paid for.All the staff we dealt with were friendly & helpful & i wouldnt hesitate on using their service again.

I will never book with your company again, leaving people stranded. Having to get taxi from airport. And then when I get to the car park. All I get is your staff acting like yobs, swearing coming out with excuses why they couldn't pick me up. Absolutely disgusting behaviour. I shared a taxi with a mother and her little boy who had also been left stranded. I will never recommend your company to anyone.

Parking satisfactory, but neither of transfers to or from airport went according to plan. Had to arrange taxi back to car park, which I had to pay for. Then took five working days to be reimbursed, after numerous emails. Time-consuming and frustrating, avoidable.

Expensive and when explaining that I'd had an accident and was cutting trip short was just told ring when back. No recompense was offered. Driver that picked up, was rude and drove like an idiot.

I booked 2 cars in but by accident booked one at the wrong price . I did let the company know immediately and the booking should have been adjusted but it wasn’t . On the return we had to wait ages to be picked up . There was a queue of people who were waiting and were very unhappy

Quick simple and affordable

Rubbish service avoid at all costs waited for over 1hour to be picked up by then my little boy was freezing called them 4 times every time they said 5 mins away in the end I got a taxi

Waited 2 hours to get picked up from the airport

Competitive price, friendly staff! Easy process and would definitely use again. A little difficult to find as you don't realise it's actually inside the multi storey car park. Only downside was a lose seat in the transport van which hurt my back at every corner, roundabout and speed bump. Other than that it was excellent.

Excellent

Excellent service at a good price

Friendly staff very helpful cannot fault in any way

We left our car here for 10 days, all done professionally and with a smile the lads are all pleasant and the free shuttle bus is really good! Dropped to airport with 10 minutes of arriving at the car park and picked up on our return within 20 minutes on a busy day great service, would highly recommend and will definitely be using them in the future!

Absolutely spot on service, i used them for 3 and a half days. Everything was easy, just ring 15 minute before getting there. They are waiting ready for you. Just drop you car off and get taken to the airport. Quick and easy. On the way back i rang them when i was out of baggage claim and they were there within 5 minutes. I will definitely use them again. Top service and Top Lads!

Absolutely fantastic! Very friendly and helpful on checking in and returning. Polite , courteous and punctual. Forget the negative reviews.

Absolutely amazing service will most definitely be using again despite the distraction at the airport, staff handled the situation calmly and professional.

Excellent and professional service

I’ve used this company 3 times never had a bad experience. Fantastic service. Dave picked us up from the airport top guy. Car running when we arrived to pick it up.Brilliant service. See you in 10 weeks

Used Vacation Care Parking for the first time mid February 2022. Booked online, arrived 3am, parked my car and promptly transferred by minibus to M/C T3. Return journey, got lucky, minibus actually waiting outside terminal for us. Employees polite and courteous. To be honest it couldn’t have been a better experience. We booked them because the price of a weeks parking was competitive but that certainly didn’t mean a drop in standards. I don’t write many reviews, usually can’t be bothered, but credit where credit is due. Too marks. Thank you. We will use again without hesitation.

I’ve used VacationCare on two occasions this year. Both times the experience was professional. Alan was friendly, courteous and obliging. There was a problem with the storage site on the second occasion but this was immediately resolved. My car was parked up for just over a month. Worked out at about £3.50 per day. Excellent value for money. Thoroughly recommend.

Despite ongoing chaos at Mancheter Airport and their owners making it harder and harder for collection companies I just wanted to complement Colin andhis team for another smooth collection and pick up.We have used him for ten years and there has been an odd problem but all motorway jam linked not down to them.I wouldnt want their job for sure Regards Simon and Helen

Once arrive and got our cases we called and walked outside, no more than 5 mins a gentleman picked us up, so friendly and chatty which was so lovely, took us straight back where another gentleman was waiting with our keys and had our car ready by the exit. Honestly amazing service!!!!! Thankyou for making our holiday easy.

WHAT A FANTASTIC EXPERIENCE REGARDS TO THE AIRPORT IT SELF IN TOTAL CAHOS AND ALL FLIGHTS CANCELLED THE STAFF MADE OUR VISIT SO MUCH LESS STRESFULL WOULD DEFINATALY USE THESE GUYS AGAIN

After reading the reviews I was a bit worried. We arrived at 4am to be greeted professionally. The minibus was waiting for us, taken to Terminal 1 within 10 minutes. Coming back we rang to say we had landed and collected our luggage and within 10 minutes, Louise, picked us up at 1.45am again with a professional approach and chatty. The car was waiting for us without any damage or additional mileage added. Not sure how people have had bad experiences as ours was great with no hassle and as exactly the same as other companies we have used in the past but cheaper. Would use again.

We booked with vacation care and had a super great service no problems at all many thanks