An important message from FHR

We understand you might be unsure about your travel plans over the next few months as the Coronavirus (COVID-19) situation evolves. At BookFHR, our focus has always been to assist you as efficiently as possible.

For the safety of our employees during the COVID-19 pandemic, we are taking Government advice and our office is now closed.

As a result, we will be unable to operate a phone system, so those of our customer service team who can work from home will be entirely dedicated to emails for the foreseeable future.

Need to cancel or change your booking?

During this extremely busy time we would ask that you cancel or amend your bookings online. To view, change and cancel your booking, subject to the booking terms and conditions please use the following link:

If you are having trouble using this link, please email [email protected] quoting your travel date in the subject line to help us prioritise those who are imminently due to travel.

Our reservations team are working very hard to answer all queries as quickly as possible, thank you for your patience and understanding. As you can imagine, we also have an unprecedented amount of cancellations to manually process, so we are experiencing major delays. We are working through this backlog as quickly as possible.

Flexible cancellation options

Life can be unexpected but making future plans can give you something to look forward to. Book with a flexible option and get peace of mind knowing you can cancel or change your booking if you need to.

Thanks for taking the time to read and stay safe.

Best Regards
FHR Reservations

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