Five Star Meet & Greet

Heathrow Airport Parking

  • Meet and Greet in Short Stay T2 and T5 - Meet outside the terminal T3 and T4
  • No transfers required
  • Park Mark awarded, High Fencing, coded gates, CCTV, 24 Hr security
  • Prices from just £74.00 per week
  • Five Star Meet & Greet has been rated 83.4%
    by 543 previous customers.
  • 86.9% of customers would book again.

Overview

Five Star Meet & GreetPark Mark Award

Meet and Greet Service

You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.

What is the drop-off procedure?

A driver will meet you at your departing terminal, at the pre-booked time, where he will assist with your luggage, confirm your return details, and together with the driver you will check the condition of the car and sign a form to confirm details.

What is the pick-up procedure?

Once you have collected your luggage, please call the office, who will then arrange for a driver to meet you with your vehicle.

What security measures does the car park have?

Holders of the Park Mark certificate for safer parking. 24 Hour CCTV - No Public Access - High Fencing - 24 Hour Manned Security - Discreet Location just 10 minutes from the airport.Awarded: Park Mark, Safer Parking Award

What else do I need to know?

All drivers are fully insured to drive any vehicle. They are required to wear black uniforms, with our company logo clearly visible and will carry a form of identification at all times. If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £20.00 to be paid to the driver. All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax. When dropping your vehicle on Departure please make sure you receive a signed inspection sheet to clarify that any existing damage is noted. If you don't have this document to present on retu

Address:

Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 4 - TW6 3XA Terminal 5 - TW6 2GA
Great service - thank you

Rating 5 out of 5

Book Again: Yes 02 Sep 2018 10:51 Verified Customer
instructions were perfect smooth drop off and pick up highly recommend

Rating 5 out of 5

Book Again: Yes 22 Aug 2018 08:43 Verified Customer
The service was fantastic . Drop off was easy and the pick up routine went smoothly with only a short wait for the car to be returned. Would definitely use them again.

Rating 5 out of 5

Book Again: Yes 15 Aug 2018 20:46 Verified Customer
We booked as this was the cheapest available and we were not disappointed at all. We arrived earlier then we had thought, we had to wait about 15 mins for the collection. The return was excellent as we walked out into the car park our car was pulling up.

Rating 4 out of 5

Book Again: Yes 10 Aug 2018 10:21 Verified Customer
Amazing service, fast and as stated. Thank you so much!!

Rating 5 out of 5

Book Again: Yes 29 Jul 2018 10:37 Verified Customer
Received a phone call from them whilst en-route to the airport asking where we were, as we had not called them. They had mixed up our arrival details with another customer. Once this was sorted, everything went very smoothly. Very easy and quick pick up upon our departure and a very easy and swift return of the vehicle upon our return. Staff courteous throughout. Used this company twice now and so recommended - not like another firm we have had the misfortune to use at Heathrow.

Rating 4 out of 5

Book Again: Yes 27 Jul 2018 11:21 Verified Customer
Excellent Service will definitely use again.

Rating 5 out of 5

Book Again: Yes 26 Jul 2018 10:47 Verified Customer
Have used BookFHR many times, this was a short trip. Used 5 Star Meet & Greet who were recommended by them and it all worked well. They called me about 30 mins before my booking time, and had a driver waiting. I called when I landed as I had no luggage and the car was waiting for me as agreed. Cant fault that! Great price too.

Rating 5 out of 5

Book Again: Yes 12 Jul 2018 14:31 Verified Customer
As always with meet and greet company's used through FHR our experience starts our holiday feeling relaxed and ends the same. Staff always helpful & polite.

Rating 5 out of 5

Book Again: Yes 12 Jul 2018 12:57 Verified Customer
Drop off well explained and went smoothly. We were delayed on return Journey and FHR charged us £20 for over 24 hours extra which I thought was reasonable. Prompt service on return to UK and nice Polite staff.

Rating 5 out of 5

Book Again: Yes 26 Jun 2018 22:21 Verified Customer
very efficient .met promptly and car returned as soon as we phoned great service will book again with this company .only given 4 stars as the car was so dirty I had to wash the windows to be able to see through them properly.

Rating 4 out of 5

Book Again: Yes 23 Jun 2018 16:35 Verified Customer
Good prompt service and friendly staff

Rating 4 out of 5

Book Again: Yes 04 Jun 2018 13:55 Verified Customer
I thought this meet and greet was excellent,although not the cheapest.We didn’t have to wait very long for collection or pick up,which was great and a pleasant surprise after a long journey.

Rating 4 out of 5

Book Again: Yes 01 Jun 2018 16:15 Verified Customer
Driver waiting at drop off and collection so really easy for us. Bit of confusion on where to meet for pick up but easily fixed. Would use again.

Rating 5 out of 5

Book Again: Yes 29 May 2018 20:21 Verified Customer
Well organised meet up with us at rine agreed Perfect thankyou

Rating 5 out of 5

Book Again: Yes 28 May 2018 12:37 Verified Customer
Excellent service

Rating 3 out of 5

Book Again: Yes 28 May 2018 10:08 Verified Customer
Staff were always pleasant - even early morning ! The car was returned promptly after our arrival at the airport. We were able to book for different terminals for departure and arrival.

Rating 5 out of 5

Book Again: Yes 25 May 2018 11:56 Verified Customer
Sadly I had to wait 15 minutes outside the terminal for the driver to collect my car, even worse, 20 minutes for my car to be delivered back to me upon my return. Will not use them again.

Rating 2 out of 5

Book Again: No 21 May 2018 10:12 Verified Customer
The directions to the Meet and Greet at Terminal 5 Heathrow need to be clearer as you can easily miss the turn for the correct level. It would also help if you had a 'proper' desk on return to your car. It appears all other companies have one but you.

Rating 4 out of 5

Book Again: Yes 20 May 2018 12:47 Verified Customer
Brilliant, there when said for us to drop off car and then when we arrived back to the airport. Would definitely use again.

Rating 5 out of 5

Book Again: Yes 16 May 2018 21:33 Verified Customer
Excellent service, both prompt and efficient

Rating 5 out of 5

Book Again: Yes 12 May 2018 11:55 Verified Customer
The best service I have received. The rep was very polite, professional and punctual. No problems what so ever.

Rating 5 out of 5

Book Again: Yes 09 May 2018 10:36 Verified Customer
Fantastic Service - highly recommend

Rating 5 out of 5

Book Again: Yes 26 Apr 2018 10:44 Verified Customer
Generally very good. Driver was 30 mins late in collection however but only a few minutes late on return. Price very competitive

Rating 4 out of 5

Book Again: Yes 22 Apr 2018 08:39 Verified Customer
I had to wait about 10 minutes in the rain outside terminal 3 departures before someone came to collect my car. On my return, I was given different instructions to the driver so had to walk around the airport for 15 minutes. Good value but not the best experience this time.

Rating 3 out of 5

Book Again: Yes 17 Apr 2018 22:39 Verified Customer

Map and Directions

Address:

Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 4 - TW6 3XA Terminal 5 - TW6 2GA

Directions for Five Star Meet & Greet

This parking operates between 05:30 and 23:00 - Returns after MIDNIGHT will be charged £20.00 to be paid to the driver. All vehicles are accepted as long as it can be driven on a standard license and has valid MOT and Road Tax.

This service is provided by Edward Lloyd

Please be advised of the following late arrival charges:
If you arrive at the airport to drop your car off 1-2 hours later than the time you have booked to arrive, there is a Late Arrival Charge of £10, if you arrive 2 hours or more after the time you have booked to arrive there is a charge of £20 to pay - both fees are payable to the driver in cash on arrival at the airport.

When dropping your vehicle on Departure please make sure you receive a signed inspection sheet to clarify that any existing damage is noted. If you don't have this document to present on return we cannot accept liability for any major or minor damage to your car.
Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay.

IMPORTANT - please call the chauffeur 30 mins before arrival time to confirm arrangements. Chauffeur contact number is the number on your confirmation

Please do not enter the CAR PARKS before your pre-booked time unless advised by a member of staff, if you do then you will be asked to pay the CAR PARK TICKET.


On Arrival - Follow signs to Heathrow Airport from all major roads. On approach to the Airport follows signs to your departure terminal, then please follow the arrival procedure as described under:-

Terminal 2
After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 2 Short Stay Car Park. Take the right hand lane and pass under the 2.2M height restriction, follow signs for 'Level 4' and 'Off Airport', keep right and take a ticket from the furthest right-hand Ticket Barrier (please hand this to our driver). Drive straight forward following signs for 'Off Airport Parking'. Park in one of the 'Off Airport Meet & Greet' parking bays in rows A or B.

Terminal 3.
Please follow signs to the drop off lane at Departures for terminal 3
There are 4 lanes please park in the Lane Furthest away from the Terminal building where the chauffeur will meet you.

Terminal 4
Please drive to the Departures drop off area, there are 3 Lanes.
Please park in Lane A which is the lane furthest away from the Terminal building and you will be met here by the chauffeur.

Terminal 5
Please follow signs for Short-Stay Passenger Pick-Up, then go to the far left lane for LEVEL 4, follow the Level 4 sign into the car park, you will take a ticket at the barrier then drive round to ROW S. Please give the ticket to the driver, you don't pay any car park charges.


On Return:

PLEASE call on the number on your confirmation once you have collected your luggage and are on the way to the CAR PARK to collect your car, the driver will pay for 15 minutes waiting time in the car park if you take longer than 15 minutes you will be responsible for any additional parking fees due.

Terminal 2.
Once you collected your luggage, please call on the numbers provided. After leaving the Arrivals hall, follow signs for "Short Stay Carpark" Take the left-hand set of lifts up to level 4 (the first set of lifts do not stop on level 4). Your vehicle will be returned to the "Off Airport Meet & Greet" parking bays.

Terminal 3.
On your return please call on the numbers provided when you have collected your luggage, we will then ask you to make your way to the Short-Stay Car Park Level 3.

Terminal 4.
Please call us once you have landed on the number provided, then call us again when you have collected your luggage, we will then meet you in the Short-Stay Car Park Level 2.

Terminal 5.
Once you have collected your luggage please call on the numbers provided, we will then ask you to make your way to Short-Stay Car Park, Level 4.


Transfers do not apply for this service, as you will be met at the Terminal itself. Please NOTE although we can help with the luggage for disabled passengers, we are not allowed to leave the car and therefore cannot accompany anyone to the building.

If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £20.00 to be paid to the driver. All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax. When dropping your vehicle on Departure please make sure you receive a signed inspection sheet to clarify that any existing damage is noted.

All the Short Stay Car Parks have a height limit. These are as follows:

Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 4 (Short Stay Car Park 4): Height limit: 2.0m (6ft 6in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)

Enter your postcode below to look up directions on Google Maps

Please note these directions should only be used as a guide.

Please note the location shown is the car drop-off point

Your Questions

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Questions

Hi, I'm looking to book a meet and greet for heathrow during March/April, but we fly out from Terminal 3 and back into terminal 2. Will that be a problem?RegardsSusanNo problem at all. the terminal information is entered at the time of making your booking. 
for a terminal 3 meet and greet service for heathrow do we have to pay the exit fee of the £7 or is that included in the pricePLEASE call on 07944 535904 once you have collected your luggage and are on the way to the CAR PARK to collect your car, the driver will pay for 15 minutes waiting time in the car park if you take longer than 15 minutes you will be responsible for any additional parking fees due. 
for a terminal 3 meet and greet service for heathrow do we have to pay the exit fee of the £7 or is that included in the priceThank you for your enquiry. This fee is covered in the parking fee.