Copthorne Hotel Effingham Gatwick

Great location and start to our holidays

Rating 5 out of 5

Graeme Burton 21 Feb 2017 10:15 Verified Customer

Very friendly and helpful staff.

Rating 1 out of 5

Wellington Munyemweri 03 Dec 2016 22:04 Verified Customer

Parking was easy and went without a hitch. The hotel was adequate but we felt needed an update. The carpet in our room was very threadbare and the decor was tired.

Rating 4 out of 5

Carina 20 Oct 2016 10:15 Verified Customer

Firstly it was difficult to find the correct hotel as there are two Copthorn hotels very close to each other. Once the correct one was located there were no parking spaces free so I had to park on a muddy grassed area and drag my cases through puddles and mud. Hotel facilities were adequate but service so so.

Rating 3 out of 5

S O'Hare 02 Oct 2016 10:36 Verified Customer

Hotel fine. Had to search round for parking space as there was a big event on at hotel. Staff friendly

Rating 3 out of 5

Margaret Burge 27 Sep 2016 07:19 Verified Customer

Unfortunately I did not read the small print - my fault! I did not realise I would have to pay an additional £8 for the transfer for two of us to the airport and £11 to come back in a taxi. I assumed that as with other hotel's and car parks this was included.

Rating 1 out of 5

Michal Pearce 21 Sep 2016 09:28 Verified Customer

We find that this hotel is the perfect overnight stay for us, Clean and tidy rooms, comfy bed, tea and coffee making facilities. As we have stayed at this hotel for a few years and we have the addition of parking we can thoroughly recommend this hotel. Some reviewers say the decour is a little bit tired looking which it may be, But for us it is ideal overnight stay before or after your flight. For the price you cannot beat this hotel.

Rating 5 out of 5

Tony Coles 16 Sep 2016 13:04 Verified Customer

We were gobsmacked to be charged £9 for bus to airport and £12.50 for a return from the airport, otherwise ok. Owing transit costs we are unlikely to book again

Rating 3 out of 5

Ron Alexander 15 Sep 2016 16:01 Verified Customer

Does what it says on the packet nice views of golf course and lake did not know there was a golf course otherwise would have took clubs no problems with transfers

Rating 4 out of 5

alan dodsworh 14 Sep 2016 12:11 Verified Customer

Very clean and comfortable, had a very good nights sleep before an early start the next day, the taxi service to and from the airport was excellent, they were on time and very promt,this is also provided by the hotel at reduced rartes. I left my car with the hotel for 8 day and it was looked after very well and very secure. The only criticism is the deco could be brought up to date.

Rating 4 out of 5

Steve Waymont 31 Aug 2016 11:34 Verified Customer

Lovely hotel perhaps a little dated but lovely staff and brilliant location when traveling from London gatwick. Definitely will use this hotel again.

Rating 4 out of 5

29 Aug 2016 10:04 Verified Customer

We booked the Copthorne Gatwick hotel via the website as we really enjoy staying there but when we arrived we were advised actually you are at Effingham. This was a poor hotel in comparison, there was a wedding so very noisy, no parking spaces and not on the same scale as the other hotel. Also when we returned someone had parked so close due to the lack of spaces my husband had to go in via the passenger side!

Rating 1 out of 5

Wendy 25 Aug 2016 12:34 Verified Customer

A busy transit hotel. Expensive snacks and drinks, but to be expected at this sort of location. Courteous staff Room uncomfortably warm, no means of reducing temps. Would probably use again, although unlikely that I would fly from Gatwick again.

Rating 4 out of 5

Barry Brock 10 Aug 2016 16:12 Verified Customer

We thought that the Copthorne Hotel was an excellent hotel which offered us up to 8 days free parking. The car was kept safe and secure with no hassle at all. The staff were polite and organised. On our return, I handed in our pass number and we were handed our car keys. The car was in the same place as we left it so it was very easy to find - in the car-park nearest to the hotel. Much, much better than having to park the car at the airport. Not to mention the high costs the airports charge. There was a very convenient shuttle bus from the hotel to the airport which was great.

Rating 5 out of 5

Patricia Hindle 03 Aug 2016 10:15 Verified Customer

Lovely hotel in a peaceful setting, room was amazingly large with a balcony and clean and comfortable. Staff were polite and professional in their duties and always willing to help if needed. Breakfast was very nice with a variety of different items to suit everybody. We found this hotel to be excellent value and will use again if flying from Gatwick.

Rating 5 out of 5

Don Smith 24 Jun 2016 15:06 Verified Customer

Hotel was nice but car parked on grass under a lot of trees so was covered in bird mess and tree debris reception staff very pleasant was also concerned another customers car had been damaged during re parking of vehicle

Rating 3 out of 5

James cartert 14 Jun 2016 20:42 Verified Customer

The reason I have given a 5 star rating is because we find this hotel just perfect for an overnight stay before you fly. The beds are comfy and there is tea and coffee facilities in the room. We have used this hotel twice a year for some time and the parking arrangements have never been a problem. The taxi shuttle service before your holiday is ideal and on your return you phone for a taxi and you get a message on your phone to say the registration of the taxi. I would definitely reccomend F H R and Copthorne Effingham for the start to your holiday.

Rating 5 out of 5

Mr Tony Coles 09 Jun 2016 18:10 Verified Customer

We upgraded to a superior room with a balcony for our one night stay,this included breakfast,which made it good value,my criticism is the bedroom carpet was quiet threadbare,which was not what you expect in an upgrade. On the positive the staff were very friendly and helpful,we made a request for our car to be left in the main car park,and this was done. We enjoyed an evening bar meal,well presented Altogether good value stay.

Rating 5 out of 5

Elizabeth Langan 25 May 2016 15:24 Verified Customer

The hotel was good, the room comfortable as were the beds. The only downfall is that we booked an early morning alarm call, and it didn't happen. All that was said something mechanically must have gone wrong. We were still in bed (be it 5.15) when we had a phone call to say the taxi was there. So there was a mad scramble to get dressed, repack cases. So no wash, no tea, and hair looking like I'd gone through a hedge backwards. I was not amused. Note to self do not rely on these calls, set your mobiles to wake you as well. Hotel wasn't overly apologetic either

Rating 3 out of 5

Gillian Venables 13 Apr 2016 20:20 Verified Customer

We last stayed at this hotel 11 years ago - unfortunately it looks like nothing has been done in that time. All looking very tired and dated now, and the bar area is so depressing. The rooms were ok but 1970's paper thin walls just don;t cut it any more. Parking was ok but they need to state the fact that you are requested to leave keys - we haven't in the past and refused to this time also as were not aware prior so had left items in it.

Rating 3 out of 5

Alison Stoakes 12 Apr 2016 10:14 Verified Customer

FHR booking service was as usual first rate! Hotel is good for overnight stay, but rooms are getting a bit tired. However they are clean and comfortable. The hotel has now introduced an overnight parking charge of £2.00 if you are not parking with them for your holiday duration, which was a surprise to me. Never had to pay to park if I was staying in a hotel before!!!

Rating 5 out of 5

John Haigh 04 Mar 2016 14:33 Verified Customer

Looks the part from outside an lobby but rooms very basic an shabby. Menu wasn't very big in the restaurant and even the basic steak wasn't available along with a few others bits. We've stopped at sister hotel down the road an that is a far better option.

Rating 3 out of 5

Gary Burrows 13 Nov 2015 16:20 Verified Customer

Effingham Park is very tired and is in real need of an refurbishment, however, the staff are very friendly and helpful. Would use again, only for airport parking, would not book as a leisure break though.

Rating 4 out of 5

Janice Barber 22 Oct 2015 09:09 Verified Customer

at the beginning of our holiday we stayed , no problems , nice room good food, when we returned at 2;30a.m we were given a stinking noisy room, we asked for a different to be told no one else had complained in that room. 5 minutes later they rang us back and informed us that they had a twin room for us , turned out it was a double m room was not great, no choice of hot drinks only coffee, bad decorated but we were so tired we just wanted to sleep and get out. Such a shame as we have stayed in this hotel many many times, probably not again.

Rating 2 out of 5

mrs a s clarke 27 Aug 2015 19:56 Verified Customer

Only one hiccup, we didn't receive our wake up call, luckily we had set our own alarm as a back up.

Rating 4 out of 5

Amy smith 29 Jul 2015 10:48 Verified Customer

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