Europa Hotel in Gatwick

Everything went smoothly from checking in, eating, sleeping and collecting car on our return.

Rating 5 out of 5

Kay Bryant 25 Feb 2023 11:30 Verified Customer

The car park was atrocious you needed Wellington boots to get through, it was chaotic with no organisation, people just dumped their cars anywhere. Hotel was OK but encountered very rude reception staff who refused to book our car in and threatened to fine using we left the car, fortunately FHR who were brilliant sorted this by contacting the hotel manager. Room smelled fusty and had cleaners knocking on our door before 9am. I would not use this hotel again.

Rating 1 out of 5

Yvonne Ashton 22 Jan 2023 11:07 Verified Customer

The Europa is a Britannia Hotel, and like the others I've stayed in is a bit run down and unloved, but cheap. Parking is fine so it does offer a budget Hotel + Park option for Gatwick, although you need to factor in at least £35 return for taxi fares. I'd probably stay there again but not under any illusion that it'll be part of the holiday to look forward to

Rating 4 out of 5

Mike Theelke 18 Jan 2023 10:17 Verified Customer

pleasant hotel A little disappointed we couldn't get a bite to eat at the restaurant (Closed) A little disappointed with the attitude of the man behind the bar, very rude when asking about food service Other than that very good hotel, would recommend

Rating 4 out of 5

Darren Sharpe 01 Jan 2023 10:56 Verified Customer

Convenient location for airport. Friendly staff. Large room

Rating 4 out of 5

Mk 18 Nov 2022 11:47 Verified Customer

good service place a bit dated

Rating 4 out of 5

colin chandler 28 Sep 2022 15:47 Verified Customer

Perfect location perfect price room and food

Rating 5 out of 5

Allen 25 Sep 2022 15:19 Verified Customer

Great hotel and parking.

Rating 4 out of 5

Greg 21 Sep 2022 10:05 Verified Customer

Arrived very late but was greeted with a smile (which was nice after a long day) 1st time I've had a room on the 1st floor, the room was the nicest I've stayed in at the hotel. I've stayed many times before. Clean, tidy, comfy bed and everything we needed for a nights stay after leaving the car while on holiday

Rating 4 out of 5

Mandy 15 Sep 2022 14:42 Verified Customer

Hotel recommended was excellent, transfer arrangements no problems at all.

Rating 5 out of 5

Les Haver 29 Aug 2022 11:12 Verified Customer

The pool had closed earlier than thought, not enough staff on check in ,room was clean and good size ,food was good .

Rating 3 out of 5

Anthony Jones 31 Jul 2022 18:26 Verified Customer

Hotel was ok, basic rooms but sufficient for an overnight stay before an early morning flight. Close to airport and a good taxi service available

Rating 3 out of 5

Mindy 13 Jul 2022 12:08 Verified Customer

Very good value for money, food really nice, parking a bit crazy but found a space in the end. Room’s very good and clean, staff very good.

Rating 4 out of 5

Gary Wallis 04 Jun 2022 17:35 Verified Customer

Staff very helpful and friendly. Checked in no problem. The car park was busy could be a little more organised. Would recommend to friends and would stay again.

Rating 4 out of 5

Sherilee Roberts 06 May 2022 19:46 Verified Customer

All ok thanks

Rating 4 out of 5

26 Apr 2022 13:25 Verified Customer

There was a receptionist who was particularly unpleasant to a couple in the queue in front of us which was quite embarrassing and made me feel very uncomfortable. The rooms are very ‘tired’ our bath plug hole was full of hair ( not mine). The parking areas were over grown with vegetation and generally unkept, which is a shame. The breakfast was fine with a good choice. As it was just overnight it was tolerable but I was concerned for my vehicle being left there and would not choose to stay there again.

Rating 3 out of 5

Jeannette Woodcock 13 Apr 2022 12:02 Verified Customer

The staff were excellent.

Rating 5 out of 5

Tessa Moger-waller 06 Mar 2022 17:29 Verified Customer

Good stay heating was on for a change. Was disappointed to be told restaurant was closed as we checked in. Should have been informed before we arrived to allow us to change venu

Rating 3 out of 5

John Johnstone 18 Feb 2022 10:31 Verified Customer

A once very nice hotel let down by management. Not quite as bad as we expected after reading the reviews. But a weird hotel with some guests who were building site workers nothing at all wrong with them but the place felt more like a hostel rooms were rather grand I suspect In their day and the aricitetual design of the place was rather nice but sadly management or lack of management over the years have allowed it to look like it needs a lot of love and care . Rooms were cleaned to the best of their ability but comunial areas were dirty.they have a strict check in at 4pm policy so on our outbound journey we found it almost laughable that arriving at approx 4.40 we were refused check in and told to wait in the bar which also didn't open till 4pm the place on our outbound was full of what a staff member later described as travelers looking for work large groups of women and children running and shouting all over the place. At four check in opened . The corridors to our first room which was an upgraded executive room smelled terrible of stale smoke and cheap air freashner, quite vile this was continued into the room. Our return the room in the none smoking area (who is this day and age have smoking areas inside a hotel) was much better still the cheap smell of air freashner but not so bad as the first. Overall the place was cheap we still had a car in our return and the sheets and towels were clean . Would we return I really doubt it I'd rather feel double and feel good about myself. Breakfast on our return was ok but no covid safe precautions whatsoever. Three course dinner on our outbound journey again cheap at I think 12.00 per person for three course but the food was freezing and chicken leg is hardly the the the making of a meal out. We declined the chicken leg but the table next to ours didn't, apparently it was raw.

Rating 1 out of 5

Kenneth fisher 02 Dec 2021 10:41 Verified Customer

For a simple 'Park and fly' set up this hotel fits the bill very well. Not too far from the airport, plenty of space to park cars, and the rooms are comfortable and spacious - all for a reasonable price. The hotel could do with modernising and sprucing up, but for its main service its a good option that we would use again.

Rating 3 out of 5

Paul 19 Oct 2021 20:00 Verified Customer

very cheap and not bad rooms. A little cold as heating not working. Breakfast wea great

Rating 5 out of 5

john johnstone 16 Aug 2021 15:44 Verified Customer

when i arrived at the hotel they did not have a record of my reservation and said that the email confirmation that i had with the voucher ref was not sufficient. I have never had any problems with this voucher ref before. They said they would be able to sort out the next day by contacting FHR so i had to make a pre authorisation of £ 50 on my credit card which they assured me no money would be taken from. We had arrived late after a long journey and needed to get some food and was conscious that the nearby pubs would be closing their kitchens so this unnecessary delay was not good after a long journey. we did eventually get a room and i know the issue was then sorted out

Rating 2 out of 5

Sharon Bardwell 04 Jun 2021 10:39 Verified Customer

the only complaint i have is due to the current covid 19 situation there was no soap in the bathroom or no soap in the shower gel which i found quiet frustrating because wash hands is a big thing at the moment

Rating 3 out of 5

lesley gilbert 28 Oct 2020 10:09 Verified Customer

Found the Europa hotel cheap and cheerful you get what you pay for bit dated but clean enough, close to Gatwick only stayed night before our flight done the job

Rating 3 out of 5

Roy sharpe 14 Oct 2020 12:49 Verified Customer

Found the europa hotel to be clean and nice and close to Gatwick, yes its dated but we used it night before flying so did the job , get what you pay and was cheap

Rating 3 out of 5

Roy sharpe 14 Oct 2020 12:48 Verified Customer

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Map and Directions

Address:

Directions for Europa Hotel in Gatwick

With effect from 06/02/23 this property will no longer accept CASH. This includes bar, restaurant and car parking.

From M25: Leave M25 at junction 7 for the M23, exit the M23 at junction 10A, right at the roundabout, Europa Gatwick is approximately 100 metres on the right hand side.

From Brighton: Take the A23 north to Crawley,(A23 changes to M23 after J11). Exit the M23 at junction 10,take the 4th exit off the roundabout to go back southbound down the M23. Exit M23 again at junction 10A, right at roundabout, Europa Gatwick is approx. 100m on the right.

Leisure Club: Per Session:- £4.00 for an adult and £2.00 for a child. Towels are available for hire at a cost of £1.00. Children under 16 years of age must be accompanied by an adult and are not permitted in the gymnasium. Gold Card available (allows access for up to one week):- £10.00 for an adult and £5.00 for a child.

Transfers to and from the airport are by taxi and cost approx. £9.00 each way depending on size of vehicle needed. Please contact hotel for details.
From March 2021 Gatwick Airport have added a £5.00 Drop off charge. This will be added to all taxi journeys.

Where stated in the room description, dinner inclusive meals will be two courses in the restaurant.

Parking at the Europa is on-site in the hotel car park and you will keep your keys with you. All parking is at owners risk.

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Your Questions

Questions

Where is the summer long term car parkIt is at the airport and transfers are provided to either terminal

We are arriving 16th November and returning 2nd December, will the car be definately parked at the Hotel? Is it safe in the car park?The hotel cannot guarantee that the car will be parked at the hotel as it will depend on how busy the car park is.

as I need an early breakfast please tell me what the breakfast timings are, flying out 9.50 need to be at airport 3 hours before do not want to throw food downMonday - Friday 0630 - 0930 Saturday - Sunday 07.00 - 10.00

HelloAre you able to supply a travel cot?The hotel will supply a travel cot. If you email us with the booking reference number we will put the request on the booking.

What times on a friday night do your shuttles run early morning regards M.ClementsThe transfers run every hour on the hour throughout the night and every 45 minutes during the day.

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