Crowne Plaza in Heathrow

Hotel room and lounges were comfortable. Early evening meal in bar lounge was good and the service was excellent. What let this hotel down was that a problem with the heating in our room was reported to them at about 7:00 pm, but two hours later (when we were going to bed for a very early morning flight), no-one had come to our room to inspect the problem. I complained to the hotel reception; they apologised and offered me a complimentary coffee!

Rating 3 out of 5

Barry Jones 16 Mar 2020 13:10 Verified Customer

Very Friendly staff. Room and food caters for all ages.

Rating 5 out of 5

Chris G 29 Jan 2020 13:40 Verified Customer

Never book with any other company FHR all the way.

Rating 5 out of 5

Lorraine Edmunds 11 Jan 2020 16:29 Verified Customer

Perfect start to the holiday. The hotel was welcoming and very professional.

Rating 5 out of 5

Debbie Wren 01 Dec 2019 12:37 Verified Customer

The Hotel room was comfortable if a little basic. friendly staff. Helpful. No complaints

Rating 4 out of 5

Jayne 01 Dec 2019 08:06 Verified Customer

Good service nice room excellent food at reasonable prices

Rating 5 out of 5

Virginia 11 Nov 2019 16:09 Verified Customer

The hotel was very clean and quite. The only problem was that there was no direct bus to terminal 4 . That would be difficut if you have lots of bags and traveling via terminal 4

Rating 4 out of 5

Twana O M Siddiq 04 Nov 2019 17:59 Verified Customer

Hotel was excellent. Food was good and being able to park car there while we were away was great. Shuttle to Heathrow was punctual and easy to use.

Rating 5 out of 5

Graham Ramsay 23 Oct 2019 10:06 Verified Customer

This was an excellent service. A room for the night and they kept our car for 12 nights whilst on holiday for an extremely reasonable price. Approx £110.00 We thought this was a great deal. The Hoppa bus took us to the terminal for £5pp and when we returned we caught the hoppa bus back to the hotel and went straight to our car and drove off without having to go into the hotel. Would certainly do it again if the need arose.

Rating 5 out of 5

Michael Musk 21 Oct 2019 12:28 Verified Customer

Very comfortable room. Reception desk staff very helpful & friendly

Rating 5 out of 5

John Clark 03 Oct 2019 02:32 Verified Customer

stayed here for the second time before flying out of Heathrow, rooms are a good size , beds are comfortable and plenty of available parking.

Rating 4 out of 5

Danielle 30 Sep 2019 07:57 Verified Customer

Good, efficient service. Comfortable and we received just what we paid for. Collected the car yesterday - no problem. Sheldon in particular deserves mention with a good welcome and book in. A bit pricey in the bar etc, but then it is London.

Rating 5 out of 5

Douglas Bird 26 Sep 2019 12:22 Verified Customer

Excellent

Rating 5 out of 5

Jill Barton 22 Sep 2019 20:47 Verified Customer

Hotel room was fine but the parking place at the back of the hotel was horrible. Cramped bays separated by wooden sleepers and a rough gravel surface. Don’t think I would pick this park stay and fly package at this hotel again

Rating 3 out of 5

Brian 17 Aug 2019 18:27 Verified Customer

All went according to plan. Hotel easy to get to. Paking spaces a bit small for larger cars

Rating 5 out of 5

Jonathan Roland 19 Jul 2019 19:48 Verified Customer

Perfect place for us to stay night before early flight from T5 and leave car for a week. Easy to find from M4

Rating 4 out of 5

Lizzie Blair 07 May 2019 10:24 Verified Customer

Room was good , check in was easy, hard to find a parking space & also not secure parking, but car was ok when we got back.

Rating 4 out of 5

Colin 09 Apr 2019 20:07 Verified Customer

We are very pleased with the service and we are looking forward booking your hotel soon.

Rating 5 out of 5

Azucena Clark 07 Apr 2019 18:11 Verified Customer

Excellent hotel and great location

Rating 5 out of 5

Dean Portman 06 Apr 2019 18:57 Verified Customer

Clean, comfortable, convenient. Plumbing problems prevent a higher score, but staff were very apologetic.

Rating 4 out of 5

Tom Russell 01 Apr 2019 11:56 Verified Customer

Provided just what we required. Smart and professional. Top marks to the lady in charge of the breakfasts.

Rating 4 out of 5

Derrick and Anne 30 Mar 2019 11:15 Verified Customer

Absolutely excellent hotel and parking package and fantastic value for money .

Rating 5 out of 5

S Robindon 03 Mar 2019 17:29 Verified Customer

Another lovely stay, excellent value for money, will definitely use this site and hotel package and parking again, still can’t believe the price and great standard of hotel we got.

Rating 5 out of 5

S Robinson 03 Mar 2019 17:28 Verified Customer

Very happy with the very large but quiet hotel. Enjoyed relaxing afternoon in the large swimming pool and hot tub, robes provided!! Nice supper in the ‘Pub’ one of several eateries. Very reasonable price for one night stay and up to 21 days on secure car park. Only slight critism would be the chaotic Hoppa bus on return, very prompt and regular but the bus is not well laid out for passengers and large cases! Would stay again but perhaps investigate a taxi on return!!

Rating 4 out of 5

Barbara 19 Feb 2019 17:06 Verified Customer

The room was showing signs of wear. The staff were helping and we enjoyed our stay

Rating 4 out of 5

17 Feb 2019 16:58 Verified Customer

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Map and Directions

Address:

Directions for Crowne Plaza in Heathrow

Hotel phone number: 01895 867 776

FROM THE M4-Exit at junction 4. At the 1st roundabout take 3rd exit into Stockley Road. The Hotel is on the right.
FROM A4 WEST: Take the left turn into Hatch Lane. At 1st roundabout take the 2nd exit into Holloway Lane. At next roundabout take 2nd exit into Stockley Road, the hotel is immediately on right.
FROM A4 (LONDON): At crossroads just before airport turn right into Sipson Road. At the roundabout take 3rd exit into Holloway Lane, then see above.

HEATHROW HOPPA TRANSFERS:
BUS H1 to/from terminals 2-3
BUS H51 only goes to Terminal 5
COST £5 - each way, Up to 2 children under 12 travel free when accompanied by a fare paying adult. (subject to change). Central London is easily accessible by the London Underground stations and the Heathrow Express.
The Hoppa doesn't run to T4 from this hotel. You will need to take the Hoppa to T2 and from there catch the free Heathrow Express to T4.

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Your Questions

Questions

Does the return pickup service (T5 to the hotel) run on Sundays?The transfers run 7 days a week

If we stay and park at the Crown Plaza, how far is it to get a taxi to Terminal 4 The Hoppa doesn't run to T4 from this hotel. You will need to take the Hoppa to T2 and from there catch the free Heathrow Express to T4. You will need to allow 30 mins to get to the terminal 

Is the swimming pool open to all guests? If it is, until what time in the evening can children use it? Thanks.Thank you for your email. We have contacted the hotel and they confirm times as follows and all guests can use the facililitySwimming pool timesAdults 0530

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