Hilton (Terminal 5)

Very nice hotel with a large comfortable restaurant & other amenities. My room was spacious & comfortable. The buffet breakfast which was included was excellent. I was going to book this hotel thru my usual company but the price with BookFHR.com was much more competative saving me pounds. It is worth noting that the Hopper bus only serves Terminal 5 then you are obliged to use the free train to reach the other terminals or order a taxi. All in all a pleasurable stay @ a very reasonable price with parking included in one of the best hotel car parks I have experienced.

Rating 4 out of 5

Fred Cooper 19 Oct 2022 16:24 Verified Customer

I booked this hotel for several reasons 1/ Location, only a short distance from Heathrow T5. 2/ Car parking, I could stay one night and leave the car for the duration of my trip. 3/ The price. 4/ It was a Hilton Hotel. The overnight stay was really good. Unfortunately whilst I was away my car was damaged, the rear offside door window was broken. The help that I got from the hotel staff was negligible, certainly not what I would have expected from a premium brand.

Rating 3 out of 5

John Bolas 22 Sep 2022 12:03 Verified Customer

Hotel stay and room was ok , a bit disappointed that they never informed us that we could get a hopper bus to terminal 5. I only found out after we had paid for a taxi. The restaurant was nice and food was good.

Rating 4 out of 5

Brian Cansdale 22 Jun 2022 16:09 Verified Customer

Smart, convenient and professionally staffed, this hotel gave us all we needed for our onward journey.

Rating 4 out of 5

Dr Alun Gee 22 May 2022 14:03 Verified Customer

Hotel was ideally located close to our departure terminal and it was easy to find. We received a warm and friendly welcomed and enjoyed a short overnight stay before our flight the following morning. The room was well equipped and the bed was very comfortable. Shuttle bus and taxi service between the hotel and Terminal 5 was frequent and reliable. Overall, we were very happy with the high standards of the Hilton Hotel (Terminal 5).

Rating 5 out of 5

Mr & Mrs Campbell 26 Apr 2022 03:38 Verified Customer

Lovely room on the 4th floor of Hilton Heathrow T5 but we had to wait for over an hour as reception staff could find our booking for one night stay with 8 nights parking through FHR. Unknown whether this was a hotel or FHR error.

Rating 4 out of 5

david collinge 18 Apr 2022 23:04 Verified Customer

Hotel was very comfortable and good food.A little further from terminal five than I thought but very convenient.

Rating 5 out of 5

Christopher Blockley 05 Feb 2022 10:10 Verified Customer

For the cost of the room we were rather disappointed. Considering how long hotels have been closed due to Covid you would have thought they might have taken the opportunity to tidy and clean up. Carpets were dirty throughout hotel and our room. Lifts weren't working properly and in fact one had the electronic panel open with wires exposed. Our room door lock cover fell off when entering the room. For a supposedly clean room the toiletries supplied the conditioner was open and half used! Also the base for the kettle was broken and we had to have a new one sent up. The parking was good.

Rating 2 out of 5

Rosie Coates 03 Nov 2021 17:40 Verified Customer

Very comfortable overnight stay. Staff all helpful and friendly. Thoroughly recommended.

Rating 5 out of 5

Martin Davies 09 Mar 2020 11:15 Verified Customer

Excellent best one yet. Would avoid hotel hoops though and book taxi. Very disorganised.

Rating 5 out of 5

Denise Powell 07 Jan 2020 11:18 Verified Customer

Good location, really conmfortable and smart room, and good service for shuttle bus to terminal 5

Rating 4 out of 5

30 Sep 2019 15:56 Verified Customer

The arrangements were very good, but the directions of which bus stop to pick up the return bus were incorrect and we missed one connection.

Rating 4 out of 5

Christopher Byerley 21 Sep 2019 22:37 Verified Customer

Excellent hotel, great restaurant, good location with convenient parking and easy and quick access to the terminals.

Rating 5 out of 5

John Dell 31 Aug 2019 14:57 Verified Customer

The hotel was very convenient for terminal 5 the hoppa takes about ten minutes. The room was comfortable and quite spacious. We had dinner from room service which was pretty good.

Rating 5 out of 5

Charlie 08 May 2019 16:29 Verified Customer

Stayed at Hilton T5 before a long haul flight this April. The hotel is easy to find just off the M4/M25 junction and the parking set up is fairly straightforward: You leave your car and take your keys with you, which personally I like as you can leave items / clothing that you are not taking on holiday. Obtain a ticket to pass through the barriers on your return. Note that there multiple parking spaces behind the hotel as the front area looked extremely full when we arrived. The rooms are fine and have impressive sound proofing as this hotel is right under Heathrow's flight path, but this didn't result in any disturbance.

Rating 5 out of 5

Karen 22 Apr 2019 06:34 Verified Customer

Excellent Hotel with two weeks parking as a bonus

Rating 5 out of 5

Colin Lake 26 Sep 2018 20:06 Verified Customer

All good except for parking problems - there simply wasn't a marked bay available in which to leave my car. I eventually had to leave it in an unmarked space outside the car park itself. Having said that, the hotel was good and the checking in and out was very efficient.

Rating 4 out of 5

Malcolm Knights 19 Aug 2018 10:43 Verified Customer

Great customer service. Highly recommend

Rating 1 out of 5

Jake jacob 09 Jun 2018 16:31 Verified Customer

We booked car parking and opted to stay the night as well. The carpark was very full so we worried about leaving the car there.. but, two weeks later and nothing to worry about. The room was very comfortable but I was surprised to see the sheet was ripped on the bed! Otherwise everything was as expected. We would stay again which is the main point of this review.

Rating 4 out of 5

Tami O'Dwyer 24 Sep 2017 17:31 Verified Customer

comfortable, friendly, efficient and convienient

Rating 5 out of 5

Dr Rob Gerlis 21 Jun 2017 13:44 Verified Customer

I have held back on my feedback because we booked through Quidco and we are still waiting for our cashback as advertised otherwise I would have given 5 stars. I am clearing down old emails so thought I would now reply anyway We were very pleased with our booking, everything went like clockwork. The Hilton was very good and it will definitely be our favoured start to any holidays travelling from Heathrow.

Rating 4 out of 5

Martin Faithfull 27 Feb 2017 09:17 Verified Customer

The first problem was finding the hotel, the suggested post code given by FHR was 6 miles from where we should have been and in heavy traffic was no joke, on reaching the T5 Hilton we found the car park virtually full with cars parked on grassed areas and access roads. The hotel was great and transport to and from Heathrow no problem. Booking procedure easy.

Rating 3 out of 5

Kenneth Dellbridge 27 May 2016 09:27 Verified Customer

Excellent hotel and very easy parking.

Rating 5 out of 5

Carina May 18 Sep 2015 10:41 Verified Customer

Very nice hotel and a very nice room. I will definitely return next time I fly from Heathrow.

Rating 5 out of 5

Stephen Jones 15 Jun 2015 15:25 Verified Customer

Having read up on the Heathrow hotels, I decided it had to be either Sheraton or Heathrow 5, though they are in the mid to upper price range, since the connections to the airport are convenient - lifting heavy luggage affects my back. I then phoned FHR and discussed the options. I had to return to Terminal 3 from which there is no Hoppa bus to the Hilton - one takes the connecting train to T5 then a Hoppa, and I was uncertain whether there would be luggage lifting involved. Your helpful advisor suggested I could take a taxi (the Hilton can arrange an £18 rate), and since the Hilton's offer was £20 less than the Sheraton, it wouldn't cost me any more. Hotel was excellent and staff helpful. Completely sound-proof, though under the flight-path. Rather difficult to find, as there are insufficient direction notices once you get onto the local roads, and one could do with more signs for the Hilton, so I lost my way. I pointed this out to the hotel. Your instructions are alright, but it's a kind of industrial estate area, and there are roundabouts and road names are missing (I didn't see Poyle Road). Also, please emphasise which exit to take from the M25 - the signs for Terminal 5/Horton are a bit confusing, and I went down the wrong one (coming from the south). I have used FHR for some time now (mostly from Gatwick), and greatly appreciate being able to speak to an advisor and the option to make the booking over the phone once I've assessed what is available. Descriptions are good, and I've always been pleased with the results. I've just recommended your services to a friend. G Ward

Rating 5 out of 5

G Ward 08 Oct 2014 14:21 Verified Customer

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Map and Directions

Address:

Directions for Hilton (Terminal 5)

For the purposes of satellite navigation systems please use postcode SL3 0PH
From the north:
Leave the M25 at junction 14. When the slip road forks, bear right, following the signs for the A3113 - don't take the left fork towards terminal 5.
At the roundabout, take the fourth exit towards Poyle and Datchet.
At the next roundabout, take the second exit onto Poyle Road.
Go straight on at the third roundabout, then at the fourth roundabout, take the first exit into the hotel.
From the south:
Leave the M25 at junction 14. Keep left, following the signs for the A3113, then at the roundabout, take the first exit towards Poyle and Datchet.
At the next roundabout, take the second exit onto Poyle Road.
Go straight on at the third roundabout, then at the fourth roundabout, take the first exit into the hotel.

Taxis run from the hotel run to all terminals when needed. The journey time and price depends on traffic and which terminal you're travelling to. It's approximately:

T2: 12 minutes, £18
T3: 12 minutes, £18
T4: 14 minutes, £18
T5: 10 minutes, £14.

Parking
The large car park has both covered and open spaces, with CCTV and regular patrols by security staff, who otherwise reside in a cabin overlooking the car park.

Electric vehicle charging
The hotel has 8 Tesla supercharger spaces available on a first come, first served basis.

Enter your postcode below to look up directions on Google Maps

Your Questions

Questions

I am a Hilton Honours member and would like to park my car at Terminal 5 on the 10th July and return on the 19th July, about 2300 hours and stay the night. Can you please give me a price for this service. Thank you.,Thank you for your message, I have emailed the quotes under separarte cover. We cannot use Hilton Honours points.

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