Thistle Hotel in Heathrow

Adequate hotel and parking. Although car park barrier was open so not sure how secure it was while we were away. Staff helpful.

Rating 3 out of 5

Julie Lake 12 Mar 2023 10:12 Verified Customer

Hotel fine providing that planes are leaving on different flight path as rooms aren’t fully soundproof. Very noisy late evening but better next morning. No Heathrow hopper service despite your ads saying they did have one. Taxi is the only recommended way to terminal 3. Food quality good and package including parking is competitively priced.

Rating 4 out of 5

Andre Burns 04 Mar 2023 18:13 Verified Customer

Hotel very friendly. Meal good. 10 mins in the taxi to terminal 3

Rating 5 out of 5

Shirley Everitt 27 Feb 2023 17:27 Verified Customer

This would have been a five star review if the check in process hadn’t been so stressful. The receptionist couldn’t find my booking and would not accept my fhr booking reference. I tried ringing fhr but as it was so early I couldn’t get anyone. I was becoming worried and decided to make one last attempt at the desk. I repeated my fhr reference and she suddenly said ‘Oh you mean ???….. and used the full name of fhr ‘ (which I didn’t recognise) and promptly found the reservation. Parking good, journey to Terminal 5 was excellent. The hotel room was clean and comfortable and we had a very good breakfast in the morning which we paid extra for.

Rating 4 out of 5

Sue 25 Feb 2023 08:59 Verified Customer

We booked as a hotel and car park package, check in was easy. Large comfortable bed with a view of terminal five runway Perfect for our needs, will use again

Rating 5 out of 5

Nanette Pegg 19 Feb 2023 18:44 Verified Customer

A modestly priced hotel with parking. Keys retained. Facilities clean and comfortable if a little dated. Check in staff smartly dressed and helpful. Evening meal of basic fare but good. POD transfer very convenient. However, our transfer to Terminal 5 by POD was cancelled on the morning of our flight. Out of order! Disappointing as we had paid £12 for the trip. The hotel responded quickly with a back up bus. So no delay. Coming back POD was operating and we were quickly transferred back to hotel and car. In all a satisfactory experience and would consider staying again.

Rating 4 out of 5

John Cowell 04 Feb 2023 12:58 Verified Customer

Good value Hotel and Parking Package. The allocated carpark felt secure, though there weren't many free parking places and they were a bit tight considering the size of most modern cars. Good TFL bus service to T5

Rating 4 out of 5

Steve Layton 22 Dec 2022 10:53 Verified Customer

Great value for money, hotel and parking and then the pods to get you to and from the Terminal. Just want we wanted, hassle free.

Rating 5 out of 5

Karen Dowler 14 Dec 2022 14:34 Verified Customer

Fantastic location and only 2 stops on the bus (£1.65) to Terminal 5. Would have been 5 stars but staff / breakfast wasn’t ready at 6am which is the advertised opening time of the restaurant and the hot water in our bedroom was luke warm in the morning (it had been fine the night before). Despite these small points we would stay here again for the convenience and price to stay/park for 2 weeks.

Rating 4 out of 5

Philip Motley 04 Dec 2022 15:18 Verified Customer

Looks like a 50's prison block and has a strange ghostly feel inside. Nevertheless, we had a comfortable, albeit small room, and a passable evening meal. It's reasonably priced and you'll only be spending one night there.

Rating 4 out of 5

Steve Jones 17 Nov 2022 18:05 Verified Customer

Good deal for hotel accommodation and parking. Pod to terminal 5 a good way to travel

Rating 4 out of 5

Mike Aldridge 16 Nov 2022 13:58 Verified Customer

Hardly any parking spaces but did eventually find one at back of hotel. Stay was fine and they booked us a taxi for airport in morning

Rating 4 out of 5

Sharon Bardwell 26 Oct 2022 11:43 Verified Customer

Rooms a little dated but ideal for ‘pod’ and access to T5. Food and drink expensive.

Rating 3 out of 5

Rosie 01 Oct 2022 10:07 Verified Customer

Perfectly placed, would have 5* but for the problem with Satnav taking you to the back of the hotel where you can't enter it! Nothing special, but clean and edible food, all that was needed

Rating 4 out of 5

Charlie Poe 30 Sep 2022 15:23 Verified Customer

The hotel is a bit tired but to be expected at a transit hotel, rooms clean and quiet, super convenient for teminal 5 using the pod system, excellent value when you factor in the onsite parking. Used it before and would certainly use it again

Rating 3 out of 5

Mr w john 15 Sep 2022 10:49 Verified Customer

Excellent service by staff on arrival. Good size clean room with exactly what you need in the room. Safe parking.

Rating 5 out of 5

Lisa 21 Jul 2022 10:40 Verified Customer

The main reason for choosing this hotel was the convenience of using the Pod system to get to Terminal 5. Unfortunately this is still not active. There is a bus which can be picked up from the Pod Terminal. The reason we prefer to use the Pod is because it avoids any traffic issues. The hotel was ok, it does not take cash only credit/debit cards which would be useful to know beforehand. Parking was no problem and pickup was smooth.

Rating 3 out of 5

Julie 12 Jul 2022 09:41 Verified Customer

Basic hotel room, but very nice resturant overlooking runway. Sound proofing was excellent. Shame the POD was not working.

Rating 4 out of 5

Terry Reynolds 08 Jul 2022 09:23 Verified Customer

Great pre-flight hotel ideal by location and hassle free parking in the hotel car park as opposed to meet & greet offering. Hotel itself 3 star at best although staff were excellent, room ok and although the Pod was out of action a bus replacement was adequate. All in all for the overall price would definitely use again

Rating 4 out of 5

Felix Compas 28 Jun 2022 09:59 Verified Customer

Hotel was fine, good food, clean rooms etc. But, when registering we were asked to pay for our room, even though we'd booked /paid through yourselves over 2 years ago, but had moved the booking due to Covid. This meant I had to go through my emails trying to find the confirmation of payment from yourselves. This after using the postcode to find the hotel and being on the wrong side to get access.

Rating 4 out of 5

Lynn Derbyshire 29 May 2022 10:34 Verified Customer

Excellent for terminal 5

Rating 5 out of 5

S Davies 08 Feb 2022 11:10 Verified Customer

Reasonable had to drag my suitcase up a flight of stairs as no lift room ok and comfortable

Rating 4 out of 5

Penelope Ahmed 27 Jan 2022 11:55 Verified Customer

The hotel is fine. Busy and only 2 people on reception so a little wait. I followed the directions on my sat nav and was directed to the Heathrow ring road which leaves you at the back gate which is not manned and the intercom didn’t work. Had to reset the satnav and go via the front door. The Pod to get to terminal 5 is efficient although it was closed for maintenance on flying back but a mini bus was provided. The room was clean and the staff friendly.

Rating 4 out of 5

Martin Magee 05 Dec 2021 10:06 Verified Customer

Was great value and hotel was excellent

Rating 5 out of 5

Kevin Haynes 27 Nov 2021 16:13 Verified Customer

On arrival the hotel couldn't find my booking. After providing my emailed confirmation from Book FHR they located an email to them from FHR and said that unfortunately the reservation hadn't been entered into their computer system. I had to wait whilst they did so, so easily sorted but might have been a different story if the hotel had been full! Definitely more a hotel issue than FHR. Loads of good parking available and I kept my key while away. All the staff were friendly and service was good. Restaurant (more okay pub grub) and Bar closed at 10pm but there was a small deli type selection (including beer) available near reception for after that time if needed. My room was adequate and clean but the whole hotel is looking a bit dated in style. Pod to terminal 5 is very easy about 5 minutes well signposted level walk from reception through a gate with code you get when you but the ticket from reception. Price was excellent and I'd stay again if travelling from Terminal 5.

Rating 3 out of 5

Paul Tarr 05 Nov 2021 19:44 Verified Customer

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Map and Directions

Address:

Directions for Thistle Hotel in Heathrow

From the west M4. At junction 5 (A40/ B470) leave the motorway and at the roundabout take the third exit A4, signposted Colnbrook. Travel along the A4 and follow signs for Heathrow and Hounslow. At traffic signals turn right, signposted M25, Heathrow Airport and Staines. After approximately 300 metres, at the next roundabout take the first exit onto the Old Bath road. Travel through Longford village and the hotel will be 250 metres on the right-hand side.

From London M4. A the M4, junction 4, take the 1st exit which is signposted Heathrow Terminals 1,2 and 3. At the next roundabout with the Concorde take the second exit signposted Terminal 4. After approximately 30 metres, take the first exit off the roundabout signposted exit Slough A4. At the traffic lights, turn left onto the A4, signposted Staines. Travel along Bath Road and just before McDonalds and the Total petrol station turn left onto Old Bath road. The hotel is located 100 metres on the left-hand side.

From M40, M25 Junction 15. At the M40 junction 1A joining the M25 follow signs for Heathrow. Stay on the M25 to junction 15 and join the M4 heading towards Heathrow and London. At junction 4 of the M4 take the third exit right, following signs for Terminals 1,2 and 3. At the next roundabout with the Concorde take the second exit signposted Terminal 4. After approximately 30 metres, take the first exit off the roundabout signposted exit Slough A4. At the traffic lights, turn left onto the A4, signposted Staines. Travel along Bath Road and just before McDonalds and the Total petrol station turn left onto Old Bath road. The hotel is located 100 metres on the left-hand side.

If booking a parking package, when arriving to the hotel pick a ticket and park in Car Park A.
When returning to pick up the car go to the reception with your confirmation to get your ticket validated for exit.

Heathrow POD will take you from the hotel right into terminal 5 (£5 each way) in just 5 minutes. If flying from another terminal the Heathrow Express can be used free of charge from terminal 5 to the other terminals.
There are several options for getting to the airport. We'd recommend using the POD, which is connected to the hotel via an outside walkway.

To get to T5:
The POD takes 5 minutes to get to T5 and costs £5 per person each way. You can buy tickets for the POD shuttle at the hotel reception. You'll get an access code and directions to the POD at the hotel's reception.
It leaves every 3 minutes and runs from 3am - 1am on weekdays, from 3am - 11pm on Saturdays and from 4am - 11pm on Sundays.
- Use the machine to call the POD - Once you get in, press the button for T5 - You'll arrive at Car Park Level 2, Business Parking and take the lift to Departures.

A taxi to T5 will cost around £16 and an MPV Taxi from £23.50.

Or you can take the Free Local Bus No: 423 or bus No: 7 from bus stop close to the hotel, from the hotel to terminal 5. On return from T5 to the hotel, Bus No: 423 can be caught from bus stop 6 and Bus No:7 from bus stop 8 at Terminal 5.

Transfers via the Hotel Hoppa* to T5 are charged at £5 single per adult. Children under 15 travel free (subject to change) if you buy them from the driver. Bus stops outside the hotel reception.

To get to T2 and T3

HEATHROW HOPPA TRANSFERS: BUS H4 to/from terminals 2 - 3 Transfers via the Hotel Hoppa are charged at £5 single per adult. Children under 15 travel free (subject to change) if you buy them from the driver.

Via the POD to T2, T3: Take the POD shuttle to T5 first, then use the free Heathrow Express train to get to T2 or T3

A taxi to T2 or T3 will cost around £13 and an MPV Taxi from £19.00

To get to T4:

The Hoppa* doesn't run to T4. You will need to take the Hoppa to T2 and from there catch the free Heathrow Express to T4.

Via the POD to T4: Take the POD shuttle to T5 first, then use the free Heathrow Express train to get to T4
A taxi to T4 will cost around £18 and an MPV Taxi from £23.50.

*The 'Hoppa bus' and the POD are services run by third party operators and do not form part of the package purchased and any other information, not part of the package is subject to change without notice.

Central London is easily accessible by the London Underground stations and the Heathrow Express.



The POD is scheduled to re-open September 2020

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Your Questions

Questions

Hi, Could you please let me know the cost of the hoppa bus to terminal 3? Thank you. The hoppa bus is £5.00 per person each way

C an you go directly from hotel to terminal 3 without going to terminal 5 first? and if so approximately how long does it take?You can get the Heathrow Hoppa Bus from outside the hotel which runs to all terminals. It takes approximately 20 minutes to terminal 3

Where is the nearest rail connectionIf you get the shuttle bus or pod from the hotel to the airport they have regular trains running

Where is the nearest rail connectionIt would be at terminal 5 - you can get the POD monorail system from the hotel to terminal 5

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