Britannia Airport Hotel in Manchester

Rooms clean but sheets did not fit the bed. Too small... Bathroom clean but virtually impossible to have a shower as water pressure far too low

Rating 3 out of 5

Christine Matthews 21 Feb 2023 12:46 Verified Customer

dinner bed and breakfast was bought and paid for, only breakfast was had. Due to being held up at the airport waiting for our luggage and my disabled uncle being finally collected off the plane after over 2 hours after landing, we arrived later than planned at the hotel, missed the dinner cut off by 10 minutes. It was no fault of ours or the hotel but there was no offer to even help us out at all. To make matters worse we had to repay for the rooms as they claimed the payment had not been taken, despite me having the proof of payment and the email from FHR.com. The money was refunded the next day as it was only a pre authorisation, very inconvenient. will not fly from Manchester airport again so there will be no need to stay here again. Poor

Rating 2 out of 5

kimberley colliar 06 Jun 2022 20:53 Verified Customer

Very pleased with the accommodation, have stayed at this hotel several times before.

Rating 5 out of 5

Francis Kenning 23 May 2022 09:52 Verified Customer

Very easy for airport clean rooms easy to park and leave your car while you fly out abroad couldn’t find my booking when I got there but was sorted out I also find there seems to.be a lot of homeless and strange people in and out of hotel at night can be a bit off putting bar staff lovelly and breakfast plenty of choice

Rating 3 out of 5

Tracey Kirby 15 Oct 2021 16:39 Verified Customer

Nice clean hotel and room was clean too, we did include breakfast with the room booking and was disappointed with the choice. We know that things have changed with Covid-19 but we both felt that including breakfast was not worth the price.

Rating 4 out of 5

Jeff Salmon 24 Sep 2020 11:20 Verified Customer

Hotel was clean but dated transfers to airport arnt as good only running every hour and we just missed it on return so had to pay £15 for a taxi.

Rating 3 out of 5

Julie Mcneil 06 Mar 2020 10:42 Verified Customer

Booking great room nice made mistake of adding meal ended up with food poisoning from pork (not hot enough) threw up and diarrhea from 1am bad stomach all 5 days holiday ended up in hospital with an internal bleed and gastritis never adding meals again

Rating 3 out of 5

Diane Stevens 11 Feb 2020 11:46 Verified Customer

Brilliant accommodation, plenty of parking spaces, nice meal, what else can you ask for

Rating 4 out of 5

ADRIAN SULLIVAN 04 Dec 2019 15:49 Verified Customer

Room was very basic, dirty bath. Bed extremely uncomfortable, took me 2 days for my ribs to stop hurting. Car parking was fine. But.....airport transfer was terrible. On the outgoing journey, we arranged to be on 8:05 bus, by 8:15 it hadn't arrived, there were 11 of us waiting, the guy behind reception called twice to see where it was, an alternative arrived at 8:35. We were told that we had to call to arrange our return pick up when we got our bags. I called, was initially told at 1:45 the bus would be 3pm, then 2pm. We went to the stop to wait, a bus arrive at 2:10 said he could only take 4, (there were 9 of us). Said another bus would be there in 15 mins.......we waited, three people went for a taxi, others turned up, and called to find out when the bus would arrive. Finally came at 2:40, not a good experience when I have arthritic knees and standing hurts. Next time we would use a different hotel - perhaps one that has their own buses that come when you call to say you're at the airport.

Rating 2 out of 5

Lynn Derbyshire 19 Oct 2019 21:47 Verified Customer

Good service and comfortable room, just what we ordered, transfers not on time but was given a taxi instead, would and will use again

Rating 4 out of 5

Geoff Kavanagh 15 Oct 2019 12:09 Verified Customer

I was pleasantly surprised considering it is a hotel that must get a lot of customers. Room was very clean, bed was comfortable. It provided what was required at a very good price. Also when I returned my car was absolutely fine as well.

Rating 5 out of 5

Lesley Carlin 10 Oct 2019 07:33 Verified Customer

We waited an hour for transfer after phoning them 3 times and being told they would be 10 minutes we arrived at the hotel and complained to them and they said if busy they can take upto an hour but they weren’t busy it was 3 in morning and we were told 10 mins. Given a three star as bed was comfy but, when we went to get a shower the next morning there was no shower cream in dispenser would never go back to Britannia, the guy we spoke to on reception was also rather rude as their was a girl on her way into the hotel when we arrived ( after having a cigarette outside and he wanted to see her card on way in but was rather rude in the way he said it

Rating 3 out of 5

Lesley Dale 06 Oct 2019 10:25 Verified Customer

stayed the night before our flight, booked a package that included dinner and breakfast. Would recommend them highly, hotel was perfect for a short stay and the airport transport was great, with collections being every half hour we didn’t have long to wait on our return. Everyone was happy to help and friendly

Rating 4 out of 5

Beverly Ostler 24 Jun 2019 06:57 Verified Customer

We booked with 2 coarse evening meal when we arrived they didn't even have a booking for us which took a while to sort out and we had to make do with a buffet. Wasn't very pleased . But everything worked out ok.

Rating 3 out of 5

Dennis grace 20 May 2019 17:21 Verified Customer

excellent short stopover hotel for airport. good value transfer return to airport for £6 per head. modern rooms with good size bed and tv and tea /coffee making facilities spotlessly clean bathroom with bath and shower.nice bar area serving reasonably priced bar meals with happy hour from 5 till 8 every Thursday. full menu english breakfast served in dining room

Rating 4 out of 5

IAN FERGUSON 12 Apr 2019 10:43 Verified Customer

staff very helpful, room clean and tidy. thank you

Rating 3 out of 5

dave williams 31 Mar 2019 18:06 Verified Customer

We had a very pleasant stay. The hotel was what we expected in particular it was easy to find as we had an idea of its location and in particular is very convenient for the airport.

Rating 5 out of 5

David Jones 24 Mar 2019 17:49 Verified Customer

Perfect start to our holiday hotel clean and comfortable, parking area was on site and secure. Airport transfer easy and efficient.

Rating 4 out of 5

Gordon Hardman 16 Mar 2019 10:37 Verified Customer

Very pleased with the room. Nice little bar downstairs with bar meal and drinks at reasonable prices. Restaurant if you wanted. Safe easy parking.hotel shuttle bus just £6 return per person. Staff very helpful. Made the early flight much easier and price including parking not much more than just parking. Would definitely use again

Rating 5 out of 5

Pauline Brighton 15 Oct 2018 10:06 Verified Customer

all good no complaints what so ever, will stay again in the future

Rating 5 out of 5

gillian oxley 12 Mar 2018 09:05 Verified Customer

Basic but clean and comfortable hotel with decent, reasonably priced restaurant for an evening meal - ideal for a few hours rest before an early flight, but look elsewhere if you have a celebratory stay in mind. Cheap and efficient transfer, but only runs every 3/4 hour - can mean some waiting around at both ends unless you are willing to pay taxi fare (which might be as cheap for a party of 4). Under cover car parking slots quite narrow if you have anything but a city car to park, but that was full on our visit anyway. We parked outside for 10 days with no problems. Overall good value - not much more than the cost of parking.

Rating 4 out of 5

John Luffrum 23 Nov 2017 10:29 Verified Customer

Very poor parking area. Foul smell in the room. Taxi on return late. Will not use again.

Rating 2 out of 5

Steve jones 29 Sep 2017 17:56 Verified Customer

Poor staff, 3 behind check in desk only one working others just chatting yet ten customers waiting to check in!!, double bed a joke it was a 3/4 bed poor quality tea and coffee in the room, needed worlds strongest man to move shower head about, and 2 out of three door cards didn't work several times

Rating 1 out of 5

24 Sep 2017 11:25 Verified Customer

Neat tidy room and good for overnight stay. Food was ok too, we had breakfast. Car was safe. We have used thus hotel many times.

Rating 1 out of 5

Elaine Forbes 10 Sep 2017 11:21 Verified Customer

The parking service was fine, undercover and in a safe locoation with security gates to get in and out. The problem was the service of night staff on returning to stay our 1 night after the holiday. I booked a family room for the people and arrived to a room with only 2 beds. After going back to report to reception the staff were very unhelpful and rude and said that was the only room available and I had supposodly booked a Double room. So we had to put child on floor on covers. In morning I returned to speak to staff at reception who were more helpful and checked my booking to which I did book a room for 3 and it was there mistake and appologised and offered complimentory breakfast. I have since put a complaint into Brittania but had no reply after 3 weeks and 2 phonecalls.

Rating 1 out of 5

James Boardman 15 Aug 2017 11:21 Verified Customer

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Map and Directions

Address:

Directions for Britannia Airport Hotel in Manchester

With effect from 06/02/23 this property will no longer accept CASH. This includes bar, restaurant and car parking.

FROM THE SOUTH:M6 Exit at Jct. 19 on to A556 and follow road to M56, take M56 to Manchester. At Jct. 3 follow signs for A5103 (do not bear left M56). Go past jct 3A and take next slip road signed B5166 Northenden. Turn right at lights and hotel is on the left hand side.
FROM THE NORTH (Via M6), At jct. 30 on M6 follow signs for M61. At end of M61 follow M60 ring road south. Exit M60 at Jct 5 and keep in inside lane. Turn left at the lights and hotel is 50 yards on left.
FROM NORTH (Via M62) At jct 18 on M62 follow M60 in west direction. Follow M60 and exit at Jct 5 signed A5103. Keep on the inside lane (do not join A5103) and turn left at lights and hotel is 50 yards on left.
FROM EAST APPROACHING CLOCKWISE -RING ROAD EAST At Junction 3 take the M56 for Manchester Airport. Exit at Junction 2 of M56 sign-posted Sharston. At roundabout take 2nd exit. At next roundabout take 3rd exit for Manchester (A5103). Stay in left hand lane exiting M56 sign-posted Northenden. At traffic lights turn right, hotel is on the left after 100 yards.

Transfers - A taxi is £15.00 /£17.00 each way

Where stated in the room description, dinner inclusive meals will be two courses in the restaurant.

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Your Questions

Questions

my mother cannot manage stairs very well do you have ground floor triple rooms?The hotel do not have any rooms on the ground floor. The triple rooms are on the 4th floor and they do have lifts at the hotel.

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