Crowne Plaza

Had a problem with the tyre pressure monitor indicating a problem as I neered the airport hotel. Mentioned this to staff at the hotel as there was absolutely nothing I could do about it until my return from my trip. Credit where credit is due - the staff kept the car in a place where I could deal it off needs be... As it happened all was OK when I returned... Thankyou!

Excellent hotel, friendly and helpful staff.

Nice clean hotel to stay and very nice staff.

Excellent service, pleasant staff and very good evening meal. We will be using his hotel again.

We stayed in a club room, which gave us access to the private room where you can get complimentary snacks and non alcoholic drinks during the day with alcoholic drinks served between 6pm to 8pm, the snacks served during this time were very limited and had gone down in quality and quantity from previous times, however the young man serving was very pleasant even though he was very busy due to the room being full. All the other staff we came into contact with were also very pleasent, the hotel was clean and the bedroom was comfortable.

Hotel was well organised and the checking in process was easy the room was clean and well stocked with coffee and rea they gave us a complimentary late check out as our flight wasn't until 1700 hrs and the hotel shuttle was quick and efficient

We often book Crown Plaza for an overnight stay before our holiday. Checking in easy. Our room this time seemed smaller than before, downstairs on left but was adequate. Everything you needed was there. Noticed pillows seemed very flat! We ate in the Asian restaurant which was great. Transfer was really good to and from. Checkout was a bit prolonged due to numbers of people checking in. Eventually staff realised there were a lot of people just waiting for their keys. Otherwise a great experience annwould book again.

When we arrived back at the hotel our car was not at the hotel , we went to reception to be told our car wasn’t in the car park , they would get us a taxi to go and collect it , I was not happy the car parking was 20 mins away , so this added on over 30 mins on our journey back home. This is not what you pay for .

Fantastic, fast service. Nice room, quick airport drop and easy quick collection.

Have used Crowne Plaza quite a few times and found the stay and parking efficient and convenient. The problem this trip was that instead of the twin room I had booked we were given a family room for 2 female adult friends. The second bed was totally unsuitable for an adult and was very uncomfortable. If we hadn't arrived at 1.30am I would have made a fuss then but so tired from travel instead put up with it. After very little sleep I complained before I left. Have been given a free nights stay but what concerns me is that I didn't get the room I booked and expected. Crowne Plaza explanation was that the twin room not guaranteed because booked through an agent.

Excellent service, used shuttle bus to check in luggage night before flight. Nice quiet room. Good parking service-car collected from and returned to hotel car park with only 4miles on clock.

Absolutely no problems at all... Been a few times now with The Crowne Plaza and would definitely use them again. Got a lift to the terminal the day before travel so we could drop bags off as well. Easy pick up on our return. NOT the hotels fault, but the drop off / pick up is slightly away from Terminal 2 now - better organised, but further away. Just to be aware.

Good

brilliant service

Hotel accommodation was ok, Dinner service was poor - very slow & some, not all, staff interest was non-existent.

Check in efficient. Thai(?) restaurant very good. (Pleased to have gone early as serviced slowed considerably when became busy) Comfortable rooms. No problem with early morning transfer or pick up on busy Sat afternoon. Would use again. Only downside was it was difficult to get to! As warned on booking, the SatNav was no help. After twice being led back to motorway in Friday rushhour - finally got an airport taxi driver to ‘lead’ us !!

Unfortunately the hotel had given our room to someone else with the same surname and it took over half hour of waiting at reception to sort out. This was after a 2 hour drive there. The room they gave us wasn't ready for three people so we had to wait for an extra bed and didn't have enough towels either. Reception staff did not deal with the problem very well and communication was very poor.

Hotel was conveniently located with shuttle bus very early as required. However, nearby building site noise was not good starting at 7 am. Hotel car park very expensive on top of high room price.

very efficient way to park and stay, used before and will use again. Thanks

Nice hotel-comfortable bed /quiet room. As part of our booking we had parking (included) at the hotel whilst we were away. Recovery of the car when we came back was rather protracted as reception couldn't find out where it was. Eventually someone had to walk around all the car parks to find it. One young female receptionist was particularly unsympathetic. That cost u a star in the rating!

Good service all went smoothly.

Crowne Plaza Manchester Airport. Great place very nice staff in the lounge bar.

The staff were friendly and helpful. The meal in the restaurant was delicious. The service was excellent. We would definitely stay again.

Nice hotel, very convenient and a good shuttle service. Ticked all the boxes.