Sandman Signature London Gatwick

Good stay room comfortable, swimming pool area could do with regular visits when we arrived no towels and had to go to reception to request more. Will definitely use this hotel again on our next trip abroad.

Rating 1 out of 5

Margaret 17 Sep 2018 17:31 Verified Customer

This was our second visit to this hotel before flying. The room was excellent all round and excellent value for money. The service unfortunately was not excellent. We had been booked in by the arrivals team to arrive in 2019 not 2016. This took over 30 minutes to resolve and we were passed between three different people. After a four hour drive and arriving at 22.30 this was not a great experience. This will not put us off using this hotel again. As I previously said, the room was furnished to a high standard with great beds and linen, quality bathroom and shower. The TV and air con were great. This should easily have been a 5 Star review.

Rating 3 out of 5

Sandra Packer 02 Oct 2016 21:19 Verified Customer

Excellent, service good.

Rating 5 out of 5

10 Jan 2016 10:03 Verified Customer

The booking process was quick and easy and the price excellent. I found the hotel to be just what we wanted - lovely room, clean tidy and well presented.

Rating 5 out of 5

Richard Smith 08 Dec 2015 18:32 Verified Customer

Well appointed, pleasant, clean and tidy family room. Staff on reception helpful & friendly, including early morning alarm call. Airport taxi efficiently booked at reception the night before departure, at the hotel's fixed rate (£9) and was ready 10 minutes early in the morning. Can't comment on food as we left too early for breakfast. Would definitely use again.

Rating 5 out of 5

Russell Grimshaw 05 Nov 2015 15:33 Verified Customer

Well positioned, spacious & tidy room, good taxi rate to Gatwick £8.50 each way

Rating 4 out of 5

Jason Barnes 04 Oct 2015 15:56 Verified Customer

Lovely hotel with up to date décor and facilities. Ease of parking in the Hotel car park without having to move to ofsite parking. short taxi transfer which took about 10 minutes . would recommend and use again

Rating 5 out of 5

David pollard 25 Aug 2015 20:15 Verified Customer

Excellent value deal on a family room .Nice hotel with free use of pool and 2 weeks parking .Hotel staff were friendly .Room was very nice .Only downside was the cost of food in the hotels restaurant and bar were expensive .

Rating 4 out of 5

Teresa Rooke 09 Aug 2015 16:26 Verified Customer

Car park is quite small to offer airport parking, felt concern at leaving the car there. When we arrived the previous night, there were no car park spaces left, we had to move the car into a carpark space the next morning when a space became available. The Hotel itself was lovely and the staff very helpful. But I would not use this hotel for airport parking again.

Rating 1 out of 5

Rachielou 28 Jul 2015 11:57 Verified Customer

Overall we were left rather disappointed with our experience at the Sandeman.One of the reasons we picked this hotel was because it had a swimming pool.We were looking forward to visiting the pool after a long journey,unfortunately when we arrived we were informed that it was closed.A bit of prior notice would have been nice.The rest of the hotel was a bit tired looking and the bar was overpriced.Also our taxi to the airport, which was booked the previous evening turned up almost 15 mins late.

Rating 2 out of 5

James Paterson 14 Jul 2015 16:25 Verified Customer

The price you advertised the taxi to airport was not correct, some of the leisure facility's in the hotel did not work and the ones that did we're very poor! Very misleading very disappointed!

Rating 1 out of 5

Mark 31 May 2015 11:52 Verified Customer

Stayed beginning and end of our holiday. First might was horrendous. Air con did not work but they failed to inform us. Obviously windows don't open so stifling hot. Provided with fans but no option was given to move. On returning we were given room with working air con but room was supposed to be refurbishrefurbished, bunks where huge but rail was unsafe and mattresses had a six inch gap so very dangerous for young children. No plugs near a mirror and kettle had to be boiled on the floor!

Rating 3 out of 5

Nicolas James 18 May 2015 12:17 Verified Customer

The hotel was easy to find and only a short taxi ride from the airport. The hotel was excellent and we would certainly book again.

Rating 5 out of 5

Garfield Evans 18 May 2015 10:14 Verified Customer

Very comfortable rooms and convenient for the airport. My only gripe was the cost of breakfast but coming from the north it may be that they were London prices. Overall a very good hotel and the staff were very helpful. Would stay again

Rating 4 out of 5

Elizabeth Parkes 10 May 2015 21:18 Verified Customer

very good excellent service. I would use this hotel again when traveling from Gatwick.

Rating 5 out of 5

Reg Hickin 31 Mar 2015 08:49 Verified Customer

all was very good

Rating 4 out of 5

grahame sanford 16 Mar 2015 10:06 Verified Customer

A very nice room and a good hotel , however we had a problem parking when we arrived , as it was full . We also asked for a wake up call , which we did not get , when I spoke to reception about this , it was said we can't guarantee a call . The call was for 3 am to catch a flight , we had our own alarm clock , but I felt it was a case of they couldn't be bothered .

Rating 4 out of 5

stephen curling 13 Oct 2014 09:38 Verified Customer

This is a great airport hotel and so convenient, just a 10 mins taxi ride from Gatwick. Booking through FHR was faultless and parking at the hotel was easy and secure. The room was large and comfortable and we enjoyed dinner in the restaurant with a 10% discount having booked through FHR. Despite not being located at the airport (which is reflected in the lower price), I'd definitely recommend this hotel and will not hesitate to stay there again when flying from LGW.

Rating 5 out of 5

David 08 Oct 2014 12:51 Verified Customer

Hotel was excellent and all of the staff were extremely helpful and polite.

Rating 5 out of 5

Barry Jones 29 Sep 2014 17:18 Verified Customer

We stayed here the night before our flight from Gatwick. Nice room - clean & well appointed. Friendly helpful staff, nice breakfast buffet. I would recommend this to any family.

Rating 4 out of 5

Angela Day 30 Aug 2014 13:26 Verified Customer

Very nice hotel , staff very friendly and helpful , parking was easy as was transfer 2 airport

Rating 4 out of 5

Lee marriage 24 Aug 2014 08:47 Verified Customer

Great hotel. Very helpful staff. Easy transfer to Gatwick. I would stay here again and recommend it to others.

Rating 4 out of 5

Gemma Allen 14 Aug 2014 14:31 Verified Customer

We were very impressed with our room, the parking & the excellent transport to & from the Sandman Signature arranged by the hotel. We will definitely use this service again.

Rating 5 out of 5

MRS DENISE MAYELL 21 Jul 2014 14:23 Verified Customer

As before, the room was excellent, the bed comfortable etc. The restaurant provided a very good start to our holiday. The new arrangements for car parking with the car being brought to the airport on our return was an unexpected change from last year but excellent, we probably waited no more than 10 minutes for it to arrive. A great improvement on the buses and much appreciated.

Rating 4 out of 5

Timothy Farr 30 Sep 2013 19:14 Verified Customer

lovely hotel close to Gatwick airport. you should let your customers know that the shuttle busses no longer call at this hotel so you have to get a taxi to get to the airport which cost £15

Rating 5 out of 5

k plowa 11 Aug 2013 21:08 Verified Customer

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Map and Directions

Address:

Directions for Sandman Signature London Gatwick

In light of COVID-19, there is a booking system for Swimming Pool and Fitness Suite, guests can book a time slot on arrival. Leisure facilities are open from 7am till 9pm with a 1 hour booking slot

All bedrooms have Pillow top mattress with premium bedding, 40 inch flat screen TV, Small fridge & microwave, Overhead rain showers with an additional hand shower and Complimentary WIFI access.

Leave the M23 at junct.10, at the roundabout take 3rd exit, if coming southbound or 1st exit if coming northbound, this is the A2011 to Crawley. After 1/2 mile you will see the hotel on the left, keep to the inside lane. At roundabout take sharp left to the hotel entrance.

Rates do not include any airport transfers - You can book a standard taxi at the hotel for a fixed fee to either terminal at £8.50 each way (6 and 8 Seater MPV's are also bookable at a fixed price).

If you have booked the standard parking package your car will usually be parked on site in the hotel car park, however at very busy times, at the hotels discretion, your car may be moved off site to Maple Manor Parking.

Overnight parking when resident at the hotel is charged at £10.00

Complimentary Wi-Fi throughout the hotel, that covers both the public areas and the bedrooms all free of charge.

Room layouts are:
Double 1 x Double Bed
Twin 2 x Double Beds
Family of 3 1 Double bed and 1 Single
Triple (3 adults) 1 Double bed and 1 Single
Family of 4 2 x Double Beds or 1 x double bed and 1 x bunk bed (where requested on booking )
Quad (4 adults) 2 x Double Beds

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Your Questions

Questions

Does the family room have 2 double beds as we don't like sofabeds. Please let me know thanksThank you for your

We are looking for one night double room 9th October and want to leave the car for one week with transfer to airport. Can we use Tesco reward vouchers to book this? If this is not possible, what would the cost be. Many thanks. June HagleyThanks for your question. Unfortunately it's not possible to pay with your clubcard vouchers but we have great rates at the Ramada. A Double Room for 9th October with one weeks parking is currentlyThanks for your question. Unfortunately it's not possible to pay with your clubcard vouchers but we have great rates at the Ramada. A Double Room for 9th October with one weeks parking is currentlyThanks for your question. Unfortunately it's not possible to pay with your clubcard vouchers but we have great rates at the Ramada. A Double Room for 9th October with one weeks parking is currentlyThanks for your question. Unfortunately it's not possible to pay with your clubcard vouchers but we have great rates at the Ramada. A Double Room for 9th October with one weeks parking is currently

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