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ACE Meet & Greet Plus Car Valet

Gatwick Airport Approved Meet & Greet Parking

  • Full car valet included - Inside and Out
  • Gatwick Approved Operator - Leave your keys
  • North Terminal - Meet in Sofitel Hotel Car Park
  • South Terminal - Meet in Orange Short term Multi-storey Car Park 3
  • Prices from just £81.00 per week
  • ACE Meet & Greet Plus Car Valet has been rated 84.4%
    by 18 previous customers.
  • 83.3% of customers would book again.


ACE Meet & Greet Plus Car ValetPark Mark Award

Meet and Greet Service

You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.

What is the drop-off procedure?

Please call ACE parking twenty minutes before arrival to your terminal on the number on your confirmation0 and select OPTION 1 - A uniformed ACE or Maple Manor Parking agent will handle the check-in and car movements at Gatwick Airport.

What is the pick-up procedure?

Please call ACE on the number on your confirmation0 once you have **collected your luggage and cleared customs** to request your vehicle returned. If you are returning ahead of schedule, please telephone ACE ASAP. They must have 24 hrs notice

What security measures does the car park have?

Uses modern security systems such as alarms and/or CCTV and is regularly visited by a specially trained Police Officer to maintain their Park Mark award.Awarded: Park Mark, Safer Parking Award

What else do I need to know?

The car park will NOT accept the following: large vehicles, e.g. transit vans, trailers, Aston Martins, Ferraris, Rolls Royces, Bentleys or Maseratis. We only accept bookings for cars and small vans at the standard rate shown. If you wish to bring a larger vehicle there will be an additional charge and you will need to call us to book this. Trailers will not be accepted. Extra days parking are £10 per day Illegal Vehicles: It's your responsibility to make sure that your vehicle has road tax, holds a valid MOT certificate and is roadworthy / legal.


Gatwick (LGW) South Terminal Departure - Postcode RH6 0NP Gatwick (LGW) North Terminal Departure - Postcode RH6 0PJ


Excellent service, clear instructions made it easy to find drop off and pick up location, no waiting. I booked for the valet service and the car returned gleaming. Would have been nice to have help unloading and then re-loading case from car but perhaps health and safety/manual handling rules prevent this service?

Rating 4 out of 5

Book Again: Yes 01 Sep 2018 12:02 Verified Customer
Great service, friendly staff, so easy!

Rating 5 out of 5

Book Again: Yes 31 Aug 2018 10:06 Verified Customer
good service: car was ready, fully valeted on arrival at Gatwick. No waiting.

Rating 5 out of 5

Book Again: Yes 22 Jul 2018 17:14 Verified Customer
Very good service and very efficient. No problem finding the correct zone and no waiting around as I've found with other meet and greet providers. And with a 'car valet' service at little extra cost, I thought the whole experience was excellent. Will definitely be using 'Ace' again!

Rating 5 out of 5

Book Again: Yes 05 Jun 2018 12:52 Verified Customer
Excellent service, our car was ready and waiting for us looking sparkly clean. Many thanks.

Rating 5 out of 5

Book Again: Yes 09 Apr 2018 12:24 Verified Customer
First Class from Start to Finish

Rating 5 out of 5

Book Again: Yes 04 Jan 2018 10:23 Verified Customer
Excellent service - no waiting either end and car cleaned beautifully

Rating 5 out of 5

03 Jan 2017 11:09 Verified Customer
Drop off was easy and quick, car was valeted while we were away. Car was at the pick up point when we arrived back at Gatwick North Terminal. This was the first time we had used Ace and won't be the last - very pleased with the service.

Rating 5 out of 5

14 Oct 2016 18:19 Verified Customer
Everything went well until the return. i had booked to pick the car up at 16.00 hrs. Car not returned to me until 15 minutes after the allocated time. No apology offered.

Rating 2 out of 5

03 Apr 2016 15:39 Verified Customer
A little confusing at first to find you, (not your problem) greeting a bit "take it or leave it". We' were given, by pointing, a pick up point upon return which was "over there"! " wrong" Customer Awareness would be a good course to attend. Valet was good, however, all cloth material In car was "damp" " why"?

Rating 3 out of 5

11 Oct 2015 11:56 Verified Customer
The service was all I would expect it to,be. The driver was punctual on pick up and the car was waiting for me when I landed. I arranged a valet ting to be done and was happy overall with the price and service

Rating 5 out of 5

06 Oct 2015 10:07 Verified Customer
good efficient service provides when traveling out and upon return will use your company again

Rating 5 out of 5

19 Sep 2015 15:48 Verified Customer

Map and Directions


Gatwick (LGW) South Terminal Departure - Postcode RH6 0NP Gatwick (LGW) North Terminal Departure - Postcode RH6 0PJ

Directions for ACE Meet & Greet Plus Car Valet

Valet Car Clean Included - Hand Shampoo Wash & Rinse, Wheel Wash, Hand Leather Dry, Interior Vacuum (including boot if empty), Dash Board & Interior Vinyl / Leather wiped clean, All windows & mirrors cleaned inside & out, Tyres dressed. Heavily Soiled cars and cars with excess dog hair may require extra work / time. If not organized beforehand this can affect the quality of the finish.

New location for North terminal

Please be aware it is important to check traffic updates before you leave. There are long-term scheduled roadworks on the M23 near Gatwick Airport. These include overnight closures to the M23 and M23 Junction 10, that may affect your journey to the car park.
For more info please see:

You no longer need to call Ace Parking on your way to Gatwick unless you are arriving more than 2 hours early or late.
Please just make sure you follow carefully the directions and arrival instructions below to the meeting point at your terminal. You can still call us if you need any help on the day of travel, otherwise just proceed to the dedicated meeting point below where our friendly staff will check your details and our drivers check over and park your car.
For help on the day, if needed, call Ace Parking on the number on your confirmation and select option 1. Please be sure to have your paperwork and or booking reference ready on arrival so that our friendly staff can identify you.

Directions & Arrival instructions

North Terminal - Please note that the meeting point has recently changed and the new instructions are below
For Sat Nav's use post code RH6 0PJ but only as far as the Main North Terminal Roundabout
As you enter the North Terminal from the main roundabout, stay in the right-hand lane for "Drop Off and Hotels".
Keep in the right-hand lane following signs for "hotels" and "Sofitel Hotel".
Keep driving towards the Pedestrian traffic lights between the two hotels.
Turn right immediately after the traffic lights into the Sofitel Hotel Car Park.
Take a ticket from the barrier and keep it for our driver.
Once in the car park follow signs for Meet & Greet Operators
When you arrive in the dedicated Meet & Greet area, park in a Meet and Greet bay and look out for our uniformed staff.
If you need any help finding the meeting point then please call Ace Parking on the number on your confirmation 0 and select option 1

South Terminal- Sat. Nav. Postcode RH6 0LL

As you drive in to the South Terminal, please stay in the right hand lane and follow signs for SHORT STAY & PICK UP. At the SHORT STAY barriers take a ticket which you will need to give to your driver. Drive in to the ORANGE CAR PARK and go up to LEVEL 1. At LEVEL 1 turn right and you will see the APPROVED OPERATOR AREA. Please park up in row D or E as near as you can to the lifts. Please make yourself known to the uniformed Ace (or Maple Manor) staff so that the necessary documentation can be completed with you promptly and you can proceed to check in.

Return Instructions
If you are returning ahead of schedule we must have at least 24 hrs notice to ensure that your vehicle is ready for you upon your return. As soon as you have collected all of your luggage and are ready to clear customs- Call Ace Parking on the number on your confirmation (select option 1) then proceed to arrivals. Be sure to look out for your car and have your documentation to hand as our driver will need to confirm your identity. Please be aware that if you are late in collecting your car, after your phone call to tell us you are ready for it, you may incur additional charges from the Short Stay Car Park.

North Terminal - Please note that the North Terminal meeting point has recently changed - so please read directions carefully.
North Terminal Meeting Point from 1st November 2019:
As you exit North Terminal International Arrivals, turn right and exit the building. Once outside, cross both roads and keep heading straight ahead between the car parks, under the covered walkway to the main terminal forecourt. Once at the main terminal forecourt, you will see the Sofitel Hotel. Cross the road at the pedestrian lights and bear left through the Sofitel Hotel car park - following signs for Meet & Greet Operators located within the Hotel Car Park. Your car will be returned by our uniformed staff in the Meet and Greet Reception area.

Please be aware that if you call for your car and do not collect it within 20 minutes at the meeting point, you will be subject to the Short Stay charges thereafter. If you are returning earlier than the date or time that you booked, please contact Ace Parking ( the number on your confirmation (select option 1) 24 hours in advance to avoid any delays.

South Terminal Please exit the terminal building and follow signs for the 'Short Stay Car Parks' (Orange Car Park 3). Your vehicle will be returned to the 'Approved Operator Area' in Orange Car Park 3 - level 1, ready for you to drive home.
Other Important Information
Due to ongoing works at Gatwick Airport Terminals, the meeting point might change whilst the works are being carried out and in such cases you will be advised when you call us prior to arrival or return.

Vehicle Restrictions
Parking is for cars only and cars must fit in to a standard sized parking space (2.4m wide x 4.8m long).
Extra charges will apply for cars that do not fit in to a standard parking space and must be arranged with Ace Parking prior to the drop off date.
Very large vehicles and minibuses may be refused if prior arrangements are not made. Minibuses / vehicles with more than 8 passenger seats cannot be accepted for Meet & Greet services.
Illegal Vehicles: It is your responsibility to make sure that your vehicle has road tax, holds a valid MOT certificate and is roadworthy / legal. If your car isn't legal and/or safe to drive, Ace Parking will not be able to drive it to the car park, and you will not be able to get a refund. Late Returns: If your return is delayed and you park for longer than you have booked, extra days parking will be charged at £10 per day or part day after your booked return date. Early Returns: If you are returning ahead of schedule, please telephone Ace Parking ASAP. They must have 24 hrs notice (or as much notice as possible) so that they can make sure the vehicle is ready and you are not kept waiting on your return.
Refunds cannot be given for part used bookings.
Meeting point subject to change: Due to ongoing work at both terminals at Gatwick, the 'Approved' meeting points could change on the day. You will be informed when you call if there are any changes that will affect you.
Vehicle Inspection: Please allow enough time for our driver to complete our check-in procedure and conduct the necessary photographic vehicle inspection on your arrival. This usually takes 3-4 minutes. Failure to leave adequate time for our driver to complete this may relinquish any claim for damage not recorded as a result. If you are running late this can be completed by our driver after you have left but before he or she moves your car.

Enter your postcode below to look up directions on Google Maps

Please note these directions should only be used as a guide.

Please note the location shown is the car drop-off point

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