Search Aero Park and Ride Prices

Aero Park and Ride

Heathrow Airport Parking

  • Transfers to all terminals included in rate
  • 5 minutes from terminals 1, 2 and 3 and 10 mins from terminals 4 and 5
  • You will need to leave your keys
  • Prices from just £52.98 per week
  • Aero Park and Ride has been rated 71.8%
    by 119 previous customers.
  • 85% of customers would book again.


Aero Park and Ride

Distance from Heathrow Airport - Journey Time

5 minutes term 1, 2 and 3 and 10 mins from 4 and 5

What is the airport transfer frequency?

Operates on demand

Airport transfer charge

Included in rate

What is the drop-off procedure?

Once you arrive at the car park, park on the left. A driver will contact you and you will hand over your keys. The driver will escort you to the bus for your transfer

What is the pick-up procedure?

As soon as the flight is landed please call the number on your confirmation or the number on your booking confirmation. You also receive a text message on the number that you have given at the time of the booking.

What security measures does the car park have?

Secured compound with CCTV

What else do I need to know?

No motor homes, caravans or Vans


Aero House
611 Sipson Rd
West Drayton


The staff at Areo were polite, helpful and efficient in both the drop off and the pick up, with my car being ready for me upon return to the collection depot. Will use again.

Rating 4 out of 5

Book Again: Yes cadmore 03 Mar 2020 16:08 Verified Customer
Excellent service, had to wait a little longer than expected for our pick up on return, only an issue as my son was not well.. other than that it was very good.

Rating 5 out of 5

Book Again: Yes Authorise 26 Feb 2020 00:36 Verified Customer
Nice people, but the whole business is not very well organised - no directions to the office and nobody to handle clients promptly. And despite the office being well located (less than 5 minutes from LHR T3) shuttles take half an hour; the shuttles are various private cars that are full of tools etc and no room for passengers or cases in the boot and nobody has offered to even help us with our (small) suitcases. Will be a steep learning curve for them to bring themselves up to speed.

Rating 3 out of 5

Book Again: No JP 25 Feb 2020 12:15 Verified Customer
Hard to find at 1st the Tom Tom took us to a nursery next door. Very polite staff and taken to the airport very promptly. On return major problems on roads no fault of theirs though, again very polite service and they even jump started the car. many thanks

Rating 4 out of 5

Book Again: Yes lisa walton 21 Feb 2020 11:19 Verified Customer
Good communication throughout

Rating 5 out of 5

Book Again: Yes LC 12 Feb 2020 10:35 Verified Customer
great communication

Rating 5 out of 5

Book Again: Yes Laura 02 Jan 2020 11:24 Verified Customer
Overall very pleased. Slight problem on arrival as I had entered the incorrect arrival time! Efficient handing on arrival though with very pleasant attitude of staff. Quick transfer. Car delivered to airport on our arrival for quick getaway (unexpected as we had paid for just a transfer). Overall I can highly recommend this company on location, efficiency and politeness.

Rating 5 out of 5

Book Again: Yes John Fairhurst 02 Jun 2019 09:19 Verified Customer
The location is ideal, close as you can get to Heathrow, but we did not appreciate the service, especially on return. Initially, it was very confusing having several drivers calling to say they were picking us up, only for no one to be there on a chilly morning once we got through passport control. When we eventually got back to our car, the drivers side front tyre was flat, and despite several calls to the proprietor it was the owner of the taxi firm whose yard the parking company used who help us out with a pump and directions to a local tyre company who were open on Easter Monday morning. To say we did not appreciate the experience after a long overnight flight with a young child and a 100 mile drive ahead of us is an understatement. We will be sticking to the big operators in future.

Rating 1 out of 5

Book Again: No Simon Harrison 19 Apr 2017 07:34 Verified Customer
Everything was fine, good service from drop off to terminal, taxi driver's were very commendable, would definitely choose this company again.

Rating 5 out of 5

Jayne Lloyd 14 Oct 2016 10:19 Verified Customer
Excellent. Would use them again.

Rating 5 out of 5

Pam Howlett 08 Oct 2016 17:24 Verified Customer
Excellent facility close to the airport and good value. The only problem was the reception - It was not manned and on our return the driver should have given us our car keys rather than leave us at reception for 10 -15 minutes . Eventually someone sort it out .

Rating 4 out of 5

Nic Browning 05 Sep 2016 18:05 Verified Customer
When we dropped our car off we received very efficent service - a taxi driver was waiting for us and we went straight away. Aero House is very close to the airport. However, on our return we were very disconcerted to find an opened water bottle on the front floor of our car which we hadn't left there, and that there were 5 miles on the clock. There was no one in the office but we rang the office number and the gentleman there informed us that the car had been taken off site to another car park, and that the water bottle would probably have been left by the driver. We hadn't realised the car was going to be driven off site so weren't very pleased.

Rating 3 out of 5

Hilary Terry 31 Aug 2016 18:57 Verified Customer
Aero House is really easy to find but not the reception for parking. This wasn't a problem when dropping off as the company phoned me as we were late and then met us in the car park! On the way back we were met after security, which was a nice surprise as I thought we would need to phone up, and the driver arrived early. However, noone was there to meet us with the car keys. We did eventually find someone who found the keys and apparently the driver should have found them for us. Overall, this would work well except for the mix-up.

Rating 4 out of 5

Hannah 28 Aug 2016 18:11 Verified Customer
The outgoing journey went without a problem. However on our return journey we were left waiting at our pickup point at Heathrow for over an hour. While waiting, our friends who booked separately were picked up. The driver did not know whether another driver was on the way. Eventually the same driver returned to pick up our group. On arrival at the parking compound, our friends were still standing around waiting with their 2 year old son as nobody was available at the office to return our car keys. Eventually our driver got our keys for us. In summary, there was poor communication, punctuality and professionalism. Will not use this company again. I would rather pay more to use Heathrow's official parking

Rating 1 out of 5

Will 15 Aug 2016 12:08 Verified Customer
Whilst recognising that the cars used for the trips to and from this close to the airport parking were excellent, (clean, modern and ultra-comfortable) the supporting organisation seemed very disorganised. We had to wait when dropping off the car; and on the return trip too, which was even more frustrating. We didn't know what car to look out for at the airport (we had already been delayed by our flight, so it was now 10.30pm when we started to wait for our pick-up). Once back at the car park collection the driver was unable to retrieve our keys so we waited by our car, outside at night whilst he was on the phone. We finally drove away at 23.40. The location is good and the cars are great, but I really felt let down by the rest of the service.

Rating 2 out of 5

Nicky 15 Jul 2016 08:45 Verified Customer
Swift efficient service by friendly staff and drivers thank you. Only comment for improvement would be regarding the directions which could have been more comprehensive from turning off the spur road to turning down Sipson Road. A map would be beneficial.

Rating 5 out of 5

Corrinne Boyle 15 Jun 2016 10:04 Verified Customer
We were slightly concerned to intitially see the office and parking area. Did not seem as organised as other parking facilities. But we very quickly forgot this due to the excellent customer service. Extremely personable and only a short wait before we were taken to our terminal via our own private minibus. The service was exactly the same on our return. The site is located just yards from the runway. Will definitely use again and recommend to friends and family.

Rating 5 out of 5

Theo Loizou 04 Jun 2016 15:41 Verified Customer
Very good service although location and entrance to premises needs to be a lot clearer. Also you have to go hunting to find somebody in the building!! There should be somebody there to attend to you when you arrive. Because of this I did consider not leaving the car but I'm glad I persevered. The pick-up service was excellent. Overall a very good service.

Rating 5 out of 5

Tony Wittich 18 May 2016 11:31 Verified Customer
Easy to find, very friendly and professional driver. Drop off was easy and I was at the airport within 7 mins of arriving at car park. Return was even easier and met as I walked out of terminal. Again friendly driver and took me back to my vehicle. My Vito had same mileage and no dinks or dents-Perfect😄

Rating 5 out of 5

Robert 10 May 2016 16:28 Verified Customer
Good service, although instructions a little confusing on drop-off and pickup. Fast, efficient and friendly.

Rating 5 out of 5

Rick Henshaw 01 May 2016 14:10 Verified Customer
Very efficient & friendly. Very close & convenient for Heathrow. We did drive past the entrance initially as it is easy to miss but quickly realised our mistake and found it. The man was there waiting and ready for us to arrive. On our return from holiday we only had to wait a very short time for their pickup after a quick phone call to confirm our arrival. The parking cost was very reasonable. We will definitely use them again the next time we fly from Heathrow.

Rating 5 out of 5

Boyd Taylor 01 May 2016 10:54 Verified Customer
We were given a mobile number when we arrived that I knew was incorrect. i asked for another one but was told 3 times it was correct 07771 88469 (there is a digit missing) On phoning it in arrivals it was of course unobtainable causing a 2 hr delay I would not use this company again

Rating 1 out of 5

Richard J Allin 07 Apr 2016 18:33 Verified Customer
Everything went extremely smoothly and can't be faulted. Will definitely use you again when we fly out of Heathrow and also recommend you to family and friends.

Rating 5 out of 5

Anne Perry 03 Apr 2016 22:09 Verified Customer
On arrival nobody from Aero available, man from training company there took our car keys & kindly gave us lift to airport. Another couple who had just arrived back told me never again, had waited for a very long time to be picked up as couldn't get hold of anybody. On return phone numbers given went straight to message service, left our mobile number & did get call back. Man who called back could not speak very good English & was very hard to understand. Told us to go to level 1 at car park which we found hard to find, when I called back as nobody came another man then told us to wait outside. When I told him we were told to go to level 1 he said he would come there, he came in a saloon car & said could not get all luggage in boot so had to have a case on lap in back (we only had 4 cases, 2 of which were tiny carry on bags). Have used FHR before & never had service like this, don't think you should be recommending this car park service. We have booked with you again to travel in July from Stansted so hope we get better service this time!

Rating 1 out of 5

Andy Forder 03 Apr 2016 20:48 Verified Customer
We reached the airport parking with no one there, I called around several numbers to be told they had no record of our booking and he was at home. We then had to wait 35 minutes for the gentleman to each us. Good job we were not running late! I wouldn't use your device again due to this error! This chap could of been on holiday and we would have had a real problem then.

Rating 1 out of 5

Kate hoyte 01 Apr 2016 10:46 Verified Customer

Map and Directions


Aero House
611 Sipson Rd
West Drayton

Directions for Aero Park and Ride

IMPORTANT: If you arrive to the car park earlier than your pre-booked time without prior notice, this may delay your transfer to the airport.

From London A4 (Bath Road)
Follow the signposts for terminals 1, 2 and 3. At the traffic lights where signs indicate left turn for the airport turn right into Sipson Road approximately 300 yards on the right turn into 611 Aero House. Park on the left and check in at waiting room.

From M25
Follow the signs for M4 Heathrow terminals 1, 2 and 3 and go up Spur Road towards Heathrow Airport. Turn left at the A4 London sign and left again at the traffic lights into Sipson Road. Approximately 300 yards on the right turn into 611 Aero House. Park on the left and check in at the waiting room.

From M4
Take exit 4 for Heathrow terminals 1, 2 and 3 and go up Spur Road towards Heathrow Airport. Turn left at the A4 London sign and left again at the traffic lights into Sipson Road. Approximately 300 yards on the right turn into 611 Aero House. Park on the left and check in at the waiting room.

On arrival
Once you arrive at the car park, park on the left. A representative from Aero Park n ride will contact you and will ask you to make your way to the waiting room.
A driver will meet you there and you will need to hand over your keys. The driver will then escort you to the bus for your transfer.
You also receive a text message a day before on the number that you provided at the time of the booking.

On return
As soon as the flight is landed please call the number on your confirmation or the number on your confirmation for the return bus.
You also receive a text message on the number that you have given at the time of the booking.

The transfer operates on demand.

Transfer time 5 minutes. 2 miles from Heathrow 2 and 3.

For terminals 4 and 5 transfer time 10 minutes and 5 miles.

Motor homes, caravans or vans can be requested but will be at a higher rate.

If your return is delayed, each additional dats parking will be charged at £15 per day, payable to the car park directly.

Enter your postcode below to look up directions on Google Maps

Please note these directions should only be used as a guide.

Please note the location shown is the car drop-off point

Your Questions



Please Enter Your Question


Thank You. We have sent your question to our reservations team and they will update with your answer as soon as possible.

Only Required If You Would Like to be Notified When we Answer Your Question.


hi, is there a cancellation fees? thank youLess than 48 Hours Notice of day of travel Cancellation Charge: Full Cost: No Refund. No Amendments You can pay the cancellation waiver fee (on the booking form) Bookings must be cancelled up to 48 hours before your booked arrival to receive a refund. If you pay the cancellation fee waiver we'll refund you in full, less your £1.49 per vehicle and any applicable card fees. If you choose not to add the waiver fee a cancellation charge of £10.00 per vehicle will be applicable.
Do you run transfers 24 hours? A lot of companies stop at midnight and I'm worried about being stuck if our return flight is delayed.The car park transfers run all the time the airport is open, if your flight is delayed the car park will wait and collect you when you have landed
do you keep the car keys for airport parking?Yes the car park hold the keys at this parking.
Will my car be kept in the same compound where I drop it off, or will it be driven by you to a different compound?Thank youSue BryanYour vehicle will be kept in the compound where you drop it off