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Five Star Meet & Greet

Heathrow Airport Parking

  • Meet and Greet in Short Stay
  • No transfers required
  • Park Mark awarded, High Fencing, coded gates, CCTV, 24 Hr security
  • Prices from just £62.00 per week
  • Five Star Meet & Greet has been rated 82.9%
    by 692 previous customers.
  • 85.4% of customers would book again.

Overview

Five Star Meet & GreetPark Mark Award

Meet and Greet Service

You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.

What is the drop-off procedure?

A driver will meet you at your departing terminal, at the pre-booked time, where he will assist with your luggage, confirm your return details, and together with the driver you will check the condition of the car and sign a form to confirm details.

What is the pick-up procedure?

Once you have collected your luggage, please call the office, who will then arrange for a driver to meet you with your vehicle.

What security measures does the car park have?

Holders of the Park Mark certificate for safer parking. 24 Hour CCTV - No Public Access - High Fencing - 24 Hour Manned Security - Discreet Location just 10 minutes from the airport.Awarded: Park Mark, Safer Parking Award

What else do I need to know?

All drivers are fully insured to drive any vehicle. They are required to wear black uniforms, with our company logo clearly visible and will carry a form of identification at all times. If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £20.00 to be paid to the driver. All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax. When dropping your vehicle on Departure please make sure you receive a signed inspection sheet to clarify that any existing damage is noted. If you don't have this document to present on retu

Address:

Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 4 - TW6 3XA Terminal 5 - TW6 2GA

Reviews

Great service!

Rating 5 out of 5

Book Again: Yes 12 Jan 2020 15:28 Verified Customer
A great service, although I find that the advice from the company is not particularly accurate but it works. they tell you a driver will be waiting for you when you call before you drop the car but have to wait 10 + mins as really they lied but still arrived in the end! The return also took a bit longer than expected but ok. Recommend the service, they are overall a good company. I also had a complimentary Valet after a previous issue, and it was great to come back to a clean car. Well done!

Rating 4 out of 5

Book Again: Yes 10 Jan 2020 11:03 Verified Customer
This parking is very useful for us. However, I found some garbages in my car and my cable used for charging is broken after my car was returned.

Rating 3 out of 5

Book Again: Yes 08 Jan 2020 10:03 Verified Customer
Did what it said on the tin. But as much as there were instructions who to phone when, which I followed, I received separate calls from others in coordinating both pick up and drop off which was a bit confusion. Finding the drop off spot wasn’t as obvious as I’d like but that’s more to do with Heathrow airports signage I guess. Unfortunately on picking my car up it had a puncture which wasn’t mentioned, possibly had been topped up before having back the keys given the rate at which it was losing air on the way home.

Rating 3 out of 5

Book Again: Yes 05 Jan 2020 11:43 Verified Customer
Great service - have used your Meet and Greet service twice over the last 3 months and each time dropping off and collecting worked like a dream. Many thanks. Would certainly recommend you

Rating 5 out of 5

Book Again: Yes 05 Jan 2020 10:51 Verified Customer
Excellent service from start to finish.i would highly recommend

Rating 5 out of 5

Book Again: Yes 04 Jan 2020 16:19 Verified Customer
Superb service. Dropped my vehicle to a representative at departure who was ready to collect. On my arrival back and having called them my car was ready at departures for me to load and drive away in. Execellt and really friendly service

Rating 5 out of 5

Book Again: Yes 04 Jan 2020 10:32 Verified Customer
Good service

Rating 4 out of 5

Book Again: Yes 02 Jan 2020 12:09 Verified Customer
big thanks to the staff specially the people who came and collected car and returned was very polite and friendly, i will use again.

Rating 5 out of 5

Book Again: Yes 02 Jan 2020 11:01 Verified Customer
This was one of the best parking service I ever had. We followed all the instruction and everything was on time. Very good service.

Rating 5 out of 5

Book Again: Yes 01 Jan 2020 14:34 Verified Customer
Excellent service! Quick and efficient No delays . One very happy customer !

Rating 5 out of 5

Book Again: Yes 31 Dec 2019 21:35 Verified Customer
Really good service

Rating 5 out of 5

Book Again: Yes 30 Dec 2019 20:05 Verified Customer
Overall very good.

Rating 4 out of 5

Book Again: Yes 29 Dec 2019 13:29 Verified Customer
Everything went smoothly, but wait until you have collected your bags before calling to say you have arrived. I called at the baggage belt, but there was a delay in loading the luggage.. As a result, I went over the exit time for the car park and was charged an additional £4.98 on exit. My fault, not Five Star. Overall, however, very efficient service that I would use again.

Rating 4 out of 5

Book Again: Yes 28 Dec 2019 10:41 Verified Customer
Excellent communication, helpful driver.

Rating 5 out of 5

Book Again: Yes 10 Dec 2019 10:56 Verified Customer
Very happy with the service and would recommend to anyone.

Rating 5 out of 5

Book Again: Yes 09 Dec 2019 18:07 Verified Customer
Excellent service, the best we have had to date. The driver was waiting at the appointed time to pick up the car from us, and was there again waiting for us on our return. Well done. I would wholeheartedly recommend.

Rating 5 out of 5

Book Again: Yes 08 Dec 2019 17:14 Verified Customer
Overall was fine. Picked up on time and return in reasonable time Not sure where it had been parked but clearly it had been muddy. Drivers footwell dirtier than should have been. Radio channels changed etc Like others car didn’t go straight to car park or come straight back to airport (holding pens I guess).

Rating 4 out of 5

Book Again: Yes 08 Dec 2019 05:39 Verified Customer
Very good , there to pick up car, and collection was quick Too !

Rating 5 out of 5

Book Again: Yes 07 Dec 2019 14:33 Verified Customer
Great Value and a Great Service, we’re ready when I arrived and had the car back as promised when I arrived back, easy to keep in contact. 5* Service

Rating 5 out of 5

Book Again: Yes 06 Dec 2019 16:29 Verified Customer
Excellent as always

Rating 5 out of 5

Book Again: Yes 05 Dec 2019 10:32 Verified Customer
Brilliant Service at reasonable price. Cheaper than some off airport parking with shuttle service. Driver was waiting on arrival and again when collecting. Will definitely use again!

Rating 5 out of 5

Book Again: Yes 04 Dec 2019 22:48 Verified Customer
Easy process, excellent communication, prompt, polite staff and good rate. Would definitely recommend and will use again.

Rating 5 out of 5

Book Again: Yes 25 Nov 2019 18:43 Verified Customer
Excellent service. Phone was answered as soon as I rang to confirm my arrival time. Someone was there to meet me at the Terminal 5 short-stay car park, and it was the same on my return. Very pleasant and helpful. I'll certainly use this service again.

Rating 5 out of 5

Book Again: Yes 24 Nov 2019 22:22 Verified Customer
great service. called me to confirm, waiting for me when I arrived!

Rating 5 out of 5

Book Again: Yes 19 Nov 2019 10:00 Verified Customer

Map and Directions

Address:

Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 4 - TW6 3XA Terminal 5 - TW6 2GA

Directions for Five Star Meet & Greet

This parking operates between 05:30 and 23:00 - Returns after MIDNIGHT will be charged £20.00 to be paid to the driver. All vehicles are accepted as long as it can be driven on a standard license and has valid MOT and Road Tax.

This service is provided by Edward Lloyd

This parking operates between 05:30 and 23:00 - Returns after MIDNIGHT will be charged £20.00 to be paid to the driver. All vehicles are accepted as long as it can be driven on a standard license and has valid MOT and Road Tax.

Please be advised of the following late arrival charges:
If you arrive at the airport to drop your car off 1-2 hours later than the time you have booked to arrive, there is a Late Arrival Charge of £10, if you arrive 2 hours or more after the time you have booked to arrive there is a charge of £20 to pay - both fees are payable to the driver in cash on arrival at the airport.

When dropping your vehicle on Departure please make sure you receive a signed inspection sheet to clarify that any existing damage is noted. If you don't have this document to present on return we cannot accept liability for any major or minor damage to your car.
Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay.

IMPORTANT - please call the chauffeur 30 mins before arrival time to confirm arrangements. Chauffeur contact number is the number on your confirmation

Please do not enter the CAR PARKS before your pre-booked time unless advised by a member of staff, if you do then you will be asked to pay the CAR PARK TICKET.


On Arrival - Follow signs to Heathrow Airport from all major roads. On approach to the Airport follows signs to your departure terminal, then please follow the arrival procedure as described under:-

Terminal 2
After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 2 Short Stay Car Park. As you approach the ramp, stay in the far-right hand lane, take a ticket from the barrier that is to the far right and follow signs for Level 4. Take a ticket at the barrier and drive round to Row B. This is where your Driver will meet you.

Terminal 3.
Please follow signs to the drop off lane at Departures for terminal 3
Enter the Short-Stay Car-park and proceed to LEVEL 4, Row B. This is where the DRIVER will meet you.

Terminal 4
Please drive to the Departures drop off area, there are 3 Lanes.
Once you approach Terminal 4 DEPARTURES there are 3 lanes, please park in Lane A the 3rd lane away from the building. This is where your DRIVER will meet you.

Terminal 5
Once you follow the signs for SHORT-STAY CAR PARK, stay in the Left-lane and follow signs for Level 4. Follow the Level 4 sign into the car park and drive round to Row S. This is where your DRIVER will meet you.

On Return:

PLEASE call on the number on your confirmation once you have collected your luggage and are on the way to the CAR PARK to collect your car, the driver will pay for 15 minutes waiting time in the car park if you take longer than 15 minutes you will be responsible for any additional parking fees due.

Terminal 2.
We will ask you to make your way to Level 4 of the SHORT-STAY CAR PARK, rows A and B, this is where we will return your vehicle to you.

Terminal 3.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to make your way to the SHORT-STAY CAR PARK, LEVEL 4, row B, this is where we will return your vehicle to you.

Terminal 4.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to enter the arrivals hall, you will see an exit by W H Smith's. Exit the building and walk straight over the Zebra crossing to the SHORT-STAY CAR PARK. You will see some lifts on your left hand side; take them to Up to Level 2 Row F, when you exit the lifts turn left and follow the Off-Airport area this is where we will return your vehicle to you.

Terminal 5.
Please call us when your plane lands, then second call when you have collected all your luggage, we will then ask you to take the lift to level 4 of the SHORT-STAY CAR PARK, Row S, this is where we will return your vehicle to you.

Transfers do not apply for this service, as you will be met at the Terminal itself. Please NOTE although we can help with the luggage for disabled passengers, we are not allowed to leave the car and therefore cannot accompany anyone to the building.

If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £20.00 to be paid to the driver. All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax. When dropping your vehicle on Departure please make sure you receive a signed inspection sheet to clarify that any existing damage is noted.

All the Short Stay Car Parks have a height limit. These are as follows:

Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 4 (Short Stay Car Park 4): Height limit: 2.0m (6ft 6in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)

Enter your postcode below to look up directions on Google Maps

Please note these directions should only be used as a guide.

Please note the location shown is the car drop-off point

Your Questions

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Questions

I will depart from B.A. First Class check-in at T5on 20th Nov around 2pm, would you be able to meet me over there?Good morning Thank you for your email. We apologise for the delay in responding.  It would not be possible to meet you at the First Class entrance. With kind regards FHR Reservations
Do you have a height restriction? It says you take any vehicle so I assume not, but just double checking. We have a high roof transit (2.9m) ThanksThese are the height restrictions - Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in) Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)Terminal 4 (Short Stay Car Park 4): Height limit: 2.0m (6ft 6in)Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)
you have quoted 104.72p for met and greet. is there any additional fee to be paid.The price quoted includes the airport access fee. You will not incur any additinal charges unless you are late or delayed
Hi, I'm looking to book a meet and greet for heathrow during March/April, but we fly out from Terminal 3 and back into terminal 2. Will that be a problem?RegardsSusanNo problem at all. the terminal information is entered at the time of making your booking. 
for a terminal 3 meet and greet service for heathrow do we have to pay the exit fee of the 7 or is that included in the pricePLEASE call on 07944 535904 once you have collected your luggage and are on the way to the CAR PARK to collect your car, the driver will pay for 15 minutes waiting time in the car park if you take longer than 15 minutes you will be responsible for any additional parking fees due.