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Five Star Meet & Greet

Heathrow Airport Parking

  • Meet and Greet in Short Stay
  • SHORT STAY CAR PARK FEES INCLUDED (upto 15 mins) FOR ENTRY AND EXIT
  • Park Mark awarded, High Fencing, coded gates, CCTV, 24 Hr security
  • No transfers required
  • Prices from just £120.00 per week
  • Five Star Meet & Greet has been rated 84.5%
    by 890 previous customers.
  • 86.4% of customers would book again.

Overview

Five Star Meet & GreetPark Mark Award

Meet and Greet Service

You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.

What is the drop-off procedure?

A driver will meet you at your departing terminal, at the pre-booked time, where he will assist with your luggage, confirm your return details, and together with the driver you will check the condition of the car, photos will be taken and stored.

What is the pick-up procedure?

Once you have collected your luggage, please call the office, who will then arrange for a driver to meet you with your vehicle.

What security measures does the car park have?

Holders of the Park Mark certificate for safer parking. 24 Hour CCTV - No Public Access - High Fencing - 24 Hour Manned Security - Discreet Location just 10 minutes from the airport.Awarded: Park Mark, Safer Parking Award

What else do I need to know?

All drivers are fully insured to drive any vehicle. They are required to wear black uniforms, with our company logo clearly visible and will carry a form of identification at all times. If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £20.00 to be paid to the driver. If you return on a different flight there is a charge of £20 to pay the driver on return All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax. When dropping your vehicle, photos will be taken of your vehicle and stored on your booking

Address:

Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 4 - TW6 3XA Terminal 5 - TW6 2GA

Reviews

Have used you for 4 years and never been disappointed. Yesterday on arrival went like clockwork. Shout out for your driver Zahoor who was so friendly and helpful. I had strained my back and he loaded my heavy cases for me.

Rating 5 out of 5

Book Again: Yes Dennis Aldridge 12 May 2022 09:50 Verified Customer
All good, had to pay £5 extra but my fault !

Rating 5 out of 5

Book Again: Yes John 10 May 2022 09:51 Verified Customer
prompt and helpful

Rating 5 out of 5

Book Again: Yes Derek Tuffnell 04 May 2022 10:55 Verified Customer
Perfect and seamless, representative was waiting for me on arrival and departure. Would definitely use again

Rating 5 out of 5

Book Again: Yes Lachie 03 May 2022 08:58 Verified Customer
Great service. Good communication. Easy pick up and drop off. Would recommend

Rating 5 out of 5

Book Again: Yes Kay Dear 02 May 2022 14:29 Verified Customer
Generally good service except for demand that we pay the parking ticket because we arrived 15 minutes early. Not great customer service!

Rating 3 out of 5

Book Again: No Kim Hampson 30 Apr 2022 15:45 Verified Customer
Efficient pick-up and delivery of my vehicle. The only criticism is that they rang me more than once when I was driving, which I couldn't answer. I had already called to confirm my arrival time as requested in the instructions. Calling people when they may be driving is dangerous and obviously taking the call is illegal. they should refrain from doing this.

Rating 4 out of 5

Book Again: Yes Ady 22 Apr 2022 09:35 Verified Customer
On time very professional and friendly service answered the phone every time and I felt at total ease . On return from my trip they were there waiting for me excellent service would highly recommend this company

Rating 5 out of 5

Book Again: Yes Jason Higgins 21 Apr 2022 16:03 Verified Customer
Great service has been provided will use them again for sure

Rating 5 out of 5

Book Again: Yes Mrs R 20 Apr 2022 10:15 Verified Customer
Driver was waiting for me at Terminal 2 Car Park and made himself known to me as I pulled up. On my return, which was slightly ahead of my original ETA, I called when I had collected my luggage and was told car would be there in 10 mins. By the time I had walked to car park I had to wait for barely three mins for car to arrive. The driver, Bobby, was pleasant, courteous and helpful. Mileage added between drop off and collection was about 15 miles, more than for some other off airport meet and greet services I have used, but not excessive in overall context.

Rating 5 out of 5

Book Again: Yes See Thorne 17 Apr 2022 12:32 Verified Customer
We had to change our terminal car park the night before, which was no problem. Our flight landed 90mins late. Again, well accommodated. Would use again n

Rating 5 out of 5

Book Again: Yes Charlotte 15 Apr 2022 10:47 Verified Customer
Everything worked well except for the amount of time we had to wait on arrival ( over 20 mins) for someone to collect the car and also on return we had to wait over 20 mins for someone to bring the key!p

Rating 4 out of 5

Book Again: Yes Liz Perry 12 Apr 2022 16:13 Verified Customer
Great customer services, picked up calls quickly, driver waiting to collect car and car returned in 5 minutes after calling to arrange collection... very impressed and would use again..

Rating 5 out of 5

Book Again: Yes Chay Ankers 08 Apr 2022 10:00 Verified Customer
Clear directions and efficient drop off. Collection not as good - we had to wait 20 minutes in the car park despite having phoned ahead twice as requested. Also, both front seat chair positions changed and radio on a different channel

Rating 4 out of 5

Book Again: Yes Adrian 07 Apr 2022 13:12 Verified Customer
Everything was perfect. Thanks

Rating 5 out of 5

Book Again: Yes Amar 07 Apr 2022 09:49 Verified Customer
Good service and great delivery speed.

Rating 5 out of 5

Book Again: Yes David Wells 28 Mar 2022 10:30 Verified Customer
VERY EFFICIENT ON DROP OFF AND PICK UP

Rating 5 out of 5

Book Again: Yes S . DEXTER 21 Mar 2022 10:39 Verified Customer
On time, responsive to calls and excellent communication.

Rating 5 out of 5

Book Again: Yes R Russell 17 Mar 2022 11:11 Verified Customer
Did a great job, good timing.

Rating 5 out of 5

Book Again: Yes Tony Sanderson 14 Mar 2022 21:44 Verified Customer
brilliant service driver called before we dropped off the car and was waiting. pick up was perfect too - car literally pulled up as we reached the car park. would recommend and use again!

Rating 5 out of 5

Book Again: Yes Dan Francois 13 Mar 2022 11:47 Verified Customer
A good service on drop off and collection. Driver gave us clear instruction on best practice on return to terminal 5

Rating 5 out of 5

Book Again: Yes Nigel Rogers 08 Mar 2022 21:48 Verified Customer
Good prompt service. Will use again

Rating 5 out of 5

Book Again: Yes Authorise 02 Mar 2022 06:34 Verified Customer
Easy to use. Very efficient service and on our return car was ready when we got to the carpark! Would use again. Thanks

Rating 5 out of 5

Book Again: Yes Macfarlane 26 Feb 2022 12:03 Verified Customer
Great service, promptly delivered and would use again.

Rating 5 out of 5

Book Again: Yes David 20 Feb 2022 04:47 Verified Customer
Great service on time exactly what they said 👏

Rating 5 out of 5

Book Again: Yes Malcolm Sissons 17 Feb 2022 21:37 Verified Customer

Map and Directions

Address:

Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 4 - TW6 3XA Terminal 5 - TW6 2GA

Directions for Five Star Meet & Greet

This service is provided by Edward Lloyd

This parking operates between 05:30 and 23:00 - Returns after MIDNIGHT will be charged £30.00 to be paid to the driver. All vehicles are accepted as long as it can be driven on a standard license and has valid MOT and Road Tax.

Please be advised of the following late arrival charges:
If you arrive at the airport to drop your car off 1-2 hours later than the time you have booked to arrive, there is a Late Arrival Charge of £10, if you arrive 2 hours or more after the time you have booked to arrive there is a charge of £20 to pay - both fees are payable to the driver in cash on arrival at the airport.

When dropping your vehicle, photos will be taken of your vehicle and stored on your booking.
Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay.

IMPORTANT - please call the chauffeur 30 mins before arrival time to confirm arrangements. Chauffeur contact number is the number on your confirmation

Please do not enter the CAR PARKS before your pre-booked time unless advised by a member of staff, if you do then you will be asked to pay the CAR PARK TICKET.


On Arrival - Follow signs to Heathrow Airport from all major roads. On approach to the Airport follows signs to your departure terminal, then please follow the arrival procedure as described under:-

Terminal 2
After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 2 Short Stay Car Park. As you approach the ramp, stay in the far-right hand lane, take a ticket from the barrier that is to the far right and follow signs for Level 4. Take a ticket at the barrier and drive round to Row B. This is where your Driver will meet you.

Terminal 3.
Please follow signs to the drop off lane at Departures for terminal 3
Enter the Short-Stay Car-park and proceed to LEVEL 4, Row B. This is where the DRIVER will meet you.

Terminal 4
Please call us when the plane lands, then second call when you have collected all your luggage. Please go to the Departures drop off area, there are 3 Lanes, the criver will meet you in Lane A the 3rd lane away from the building.

Terminal 5
Once you follow the signs for SHORT-STAY CAR PARK, stay in the Left-lane and follow signs for Level 4. Follow the Level 4 sign into the car park and drive round to Row S. This is where your DRIVER will meet you.

On Return:

PLEASE call on the number on your confirmation once you have collected your luggage and are on the way to the CAR PARK to collect your car, the driver will pay for 15 minutes waiting time in the car park if you take longer than 15 minutes you will be responsible for any additional parking fees due.

Terminal 2.
We will ask you to make your way to Level 4 of the SHORT-STAY CAR PARK, rows A and B, this is where we will return your vehicle to you.

Terminal 3.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to make your way to the SHORT-STAY CAR PARK, LEVEL 4, row B, this is where we will return your vehicle to you.

Terminal 4.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to enter the arrivals hall, you will see an exit by W H Smith's. Exit the building and walk straight over the Zebra crossing to the SHORT-STAY CAR PARK. You will see some lifts on your left hand side; take them to Up to Level 2 Row F, when you exit the lifts turn left and follow the Off-Airport area this is where we will return your vehicle to you.

Terminal 5.
Please call us when your plane lands, then second call when you have collected all your luggage, we will then ask you to take the lift to level 4 of the SHORT-STAY CAR PARK, Row S, this is where we will return your vehicle to you.

Transfers do not apply for this service, as you will be met at the Terminal itself. Please NOTE although we can help with the luggage for disabled passengers, we are not allowed to leave the car and therefore cannot accompany anyone to the building.

If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £20.00 to be paid to the driver. If you return on a different flight there is a charge of £20 to pay the driver on return. All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax.

For any customers returning after the date booked, the car park will charge as follows on your return - First 24 hrs is £30 then £15 per day after that, payable in cash on pick up.

All the Short Stay Car Parks have a height limit. These are as follows:

Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 4 (Short Stay Car Park 4): Height limit: 2.0m (6ft 6in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)

Enter your postcode below to look up directions on Google Maps

Please note these directions should only be used as a guide.

Please note the location shown is the car drop-off point

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Questions

Do you offer free cancellation?If you pay the cancellation fee waiver you will receive a full refund minus the cost of the cancellation fee waiver, subject to receiving more than the 48 hours notice from the arrival date of travel.
I will be driving an all-electric car, which will need to be fully charged on my return.Thank you for your question, this car park does not offer this service.
If the price option does not state that "cannot be cancelled or amended" does that mean it can be if flight cancelledIt does mean that the booking is flexible and that it can be cancelled or amended up to 48 hours prior to the arrival date and time.
Hi; we depart from terminal 3 at Heathrow and return to terminal 5, can we book meet and greet, leave the car at terminal 3 and pick it up at terminal 5RegardsLindaSimply enter the terminal details onto your booking form and the car park will be able to do this.
I will depart from B.A. First Class check-in at T5on 20th Nov around 2pm, would you be able to meet me over there?Good morning Thank you for your email. We apologise for the delay in responding.  It would not be possible to meet you at the First Class entrance. With kind regards FHR Reservations