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Five Star Meet & Greet

Heathrow Airport Parking

  • Meet and Greet in Short Stay
  • No transfers required
  • Park Mark awarded, High Fencing, coded gates, CCTV, 24 Hr security
  • Prices from just £64.00 per week
  • Five Star Meet & Greet has been rated 83.1%
    by 722 previous customers.
  • 85.4% of customers would book again.

Overview

Five Star Meet & GreetPark Mark Award

Meet and Greet Service

You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.

What is the drop-off procedure?

A driver will meet you at your departing terminal, at the pre-booked time, where he will assist with your luggage, confirm your return details, and together with the driver you will check the condition of the car, photos will be taken and stored.

What is the pick-up procedure?

Once you have collected your luggage, please call the office, who will then arrange for a driver to meet you with your vehicle.

What security measures does the car park have?

Holders of the Park Mark certificate for safer parking. 24 Hour CCTV - No Public Access - High Fencing - 24 Hour Manned Security - Discreet Location just 10 minutes from the airport.Awarded: Park Mark, Safer Parking Award

What else do I need to know?

All drivers are fully insured to drive any vehicle. They are required to wear black uniforms, with our company logo clearly visible and will carry a form of identification at all times. If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £20.00 to be paid to the driver. All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax. When dropping your vehicle, photos will be taken of your vehicle and stored on your booking

Address:

Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 4 - TW6 3XA Terminal 5 - TW6 2GA

Reviews

Very efficient and well managed. Very prompt and clear instructions. Could t fault the service

Rating 5 out of 5

Book Again: Yes 09 Mar 2020 16:42 Verified Customer
Have used before and great service again. Staff called to double check arrival time and were present on arrival. No delays again on pick up. Very efficient.

Rating 5 out of 5

Book Again: Yes 08 Mar 2020 21:55 Verified Customer
Great service. Ell organised and efficient.

Rating 5 out of 5

Book Again: Yes 08 Mar 2020 10:39 Verified Customer
Excellent service. Drop-off was smooth and simple. My return flight was delayed by four hours, but Five-Star was tracking the progress of the flight and actually called me after eventual landing at Heathrow to confirm all ok. Car was delivered back to me within seconds of arriving at pick-up point. Highly recommend Five Star Meet & Greet!!

Rating 5 out of 5

Book Again: Yes 02 Mar 2020 10:50 Verified Customer
Excellent service. Friendly staff and the bonus of a lovely warm car on arrival.

Rating 5 out of 5

Book Again: Yes 26 Feb 2020 05:37 Verified Customer
Much better than our last experience of meet & greet at Heathrow - this time we were not kept waiting for the car when we returned.

Rating 5 out of 5

Book Again: Yes 25 Feb 2020 15:57 Verified Customer
Prompt and courteous service. Would recommend and will definitely use again.

Rating 5 out of 5

Book Again: Yes 25 Feb 2020 13:40 Verified Customer
Great service as ever. Staff friendly, helpful and efficient. Will always use these guys

Rating 5 out of 5

Book Again: Yes 22 Feb 2020 10:21 Verified Customer
Always a bit sceptical when booking meet and greet services because some of the companies have bad reviews. However can totally recommend Five Star Meet and Greet at T5 LHR. The price was good, there was no waiting around at drop off and pick up and in fact they were proactive in calling us to find out where we were and eta and they were very pleasant to deal with. Will definitely use again.

Rating 5 out of 5

Book Again: Yes 22 Feb 2020 10:16 Verified Customer
Very helpful when returning from holiday and managed to get us back to our car despite road closures and very heavy traffic.

Rating 5 out of 5

Book Again: Yes 21 Feb 2020 12:54 Verified Customer
Very efficient kept us informed how long they would be

Rating 5 out of 5

Book Again: Yes 21 Feb 2020 12:06 Verified Customer
Great Communication, minimal fuss good value

Rating 5 out of 5

Book Again: Yes 18 Feb 2020 10:13 Verified Customer
good service

Rating 5 out of 5

Book Again: Yes 17 Feb 2020 09:17 Verified Customer
Excellent service, after a long haul flight on a cold and wet winter morning to have your car waiting immediately outside the terminal building, heater on. What more could you ask for, the driver was polite and courteous loading my luggage into the car and wishing us a safe onward journey. I would have no hesitation in using FHR in the future

Rating 5 out of 5

Book Again: Yes 10 Feb 2020 12:31 Verified Customer
very good service, clear instruction form for drop off and pick up, punctual return delivery. Well worth the cost. Will recommend to all my friends.

Rating 5 out of 5

Book Again: Yes 06 Feb 2020 16:01 Verified Customer
Easy to use. Got a call from the chauffeur before we arrived and when we returned before we'd had a chance to call them!

Rating 5 out of 5

Book Again: Yes 30 Jan 2020 13:40 Verified Customer
Easy and quick - good service

Rating 5 out of 5

Book Again: Yes 27 Jan 2020 12:20 Verified Customer
Excellent service driver waiting at drop off and return Would definitely use again

Rating 5 out of 5

Book Again: Yes 27 Jan 2020 11:29 Verified Customer
Really pleased with the team this time round, prompt and polite, car was returned in one piece.

Rating 5 out of 5

Book Again: Yes 24 Jan 2020 10:07 Verified Customer
One of the best Chauffer services I have used at any airport in the UK!!!!

Rating 5 out of 5

Book Again: Yes 22 Jan 2020 10:45 Verified Customer
Car picked on on arrival at airport and waiting for me to drive off on return. Nothing to fault!

Rating 5 out of 5

Book Again: Yes 20 Jan 2020 12:03 Verified Customer
Excellent service again... big thank you D Robinson

Rating 5 out of 5

Book Again: Yes 13 Jan 2020 14:18 Verified Customer
Great service!

Rating 5 out of 5

Book Again: Yes 12 Jan 2020 15:28 Verified Customer
A great service, although I find that the advice from the company is not particularly accurate but it works. they tell you a driver will be waiting for you when you call before you drop the car but have to wait 10 + mins as really they lied but still arrived in the end! The return also took a bit longer than expected but ok. Recommend the service, they are overall a good company. I also had a complimentary Valet after a previous issue, and it was great to come back to a clean car. Well done!

Rating 4 out of 5

Book Again: Yes 10 Jan 2020 11:03 Verified Customer
This parking is very useful for us. However, I found some garbages in my car and my cable used for charging is broken after my car was returned.

Rating 3 out of 5

Book Again: Yes 08 Jan 2020 10:03 Verified Customer

Map and Directions

Address:

Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 4 - TW6 3XA Terminal 5 - TW6 2GA

Directions for Five Star Meet & Greet

This parking operates between 05:30 and 23:00 - Returns after MIDNIGHT will be charged £20.00 to be paid to the driver. All vehicles are accepted as long as it can be driven on a standard license and has valid MOT and Road Tax.

This service is provided by Edward Lloyd

This parking operates between 05:30 and 23:00 - Returns after MIDNIGHT will be charged £20.00 to be paid to the driver. All vehicles are accepted as long as it can be driven on a standard license and has valid MOT and Road Tax.

Please be advised of the following late arrival charges:
If you arrive at the airport to drop your car off 1-2 hours later than the time you have booked to arrive, there is a Late Arrival Charge of £10, if you arrive 2 hours or more after the time you have booked to arrive there is a charge of £20 to pay - both fees are payable to the driver in cash on arrival at the airport.

When dropping your vehicle, photos will be taken of your vehicle and stored on your booking.
Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay.

IMPORTANT - please call the chauffeur 30 mins before arrival time to confirm arrangements. Chauffeur contact number is the number on your confirmation

Please do not enter the CAR PARKS before your pre-booked time unless advised by a member of staff, if you do then you will be asked to pay the CAR PARK TICKET.


On Arrival - Follow signs to Heathrow Airport from all major roads. On approach to the Airport follows signs to your departure terminal, then please follow the arrival procedure as described under:-

Terminal 2
After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 2 Short Stay Car Park. As you approach the ramp, stay in the far-right hand lane, take a ticket from the barrier that is to the far right and follow signs for Level 4. Take a ticket at the barrier and drive round to Row B. This is where your Driver will meet you.

Terminal 3.
Please follow signs to the drop off lane at Departures for terminal 3
Enter the Short-Stay Car-park and proceed to LEVEL 4, Row B. This is where the DRIVER will meet you.

Terminal 4
Please call us when the plane lands, then second call when you have collected all your luggage. Please go to the Departures drop off area, there are 3 Lanes, the criver will meet you in Lane A the 3rd lane away from the building.

Terminal 5
Once you follow the signs for SHORT-STAY CAR PARK, stay in the Left-lane and follow signs for Level 4. Follow the Level 4 sign into the car park and drive round to Row S. This is where your DRIVER will meet you.

On Return:

PLEASE call on the number on your confirmation once you have collected your luggage and are on the way to the CAR PARK to collect your car, the driver will pay for 15 minutes waiting time in the car park if you take longer than 15 minutes you will be responsible for any additional parking fees due.

Terminal 2.
We will ask you to make your way to Level 4 of the SHORT-STAY CAR PARK, rows A and B, this is where we will return your vehicle to you.

Terminal 3.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to make your way to the SHORT-STAY CAR PARK, LEVEL 4, row B, this is where we will return your vehicle to you.

Terminal 4.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to enter the arrivals hall, you will see an exit by W H Smith's. Exit the building and walk straight over the Zebra crossing to the SHORT-STAY CAR PARK. You will see some lifts on your left hand side; take them to Up to Level 2 Row F, when you exit the lifts turn left and follow the Off-Airport area this is where we will return your vehicle to you.

Terminal 5.
Please call us when your plane lands, then second call when you have collected all your luggage, we will then ask you to take the lift to level 4 of the SHORT-STAY CAR PARK, Row S, this is where we will return your vehicle to you.

Transfers do not apply for this service, as you will be met at the Terminal itself. Please NOTE although we can help with the luggage for disabled passengers, we are not allowed to leave the car and therefore cannot accompany anyone to the building.

If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £20.00 to be paid to the driver. All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax.

All the Short Stay Car Parks have a height limit. These are as follows:

Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 4 (Short Stay Car Park 4): Height limit: 2.0m (6ft 6in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)

Enter your postcode below to look up directions on Google Maps

Please note these directions should only be used as a guide.

Please note the location shown is the car drop-off point

Your Questions

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Questions

Hi; we depart from terminal 3 at Heathrow and return to terminal 5, can we book meet and greet, leave the car at terminal 3 and pick it up at terminal 5RegardsLindaSimply enter the terminal details onto your booking form and the car park will be able to do this.
I will depart from B.A. First Class check-in at T5on 20th Nov around 2pm, would you be able to meet me over there?Good morning Thank you for your email. We apologise for the delay in responding.  It would not be possible to meet you at the First Class entrance. With kind regards FHR Reservations
Do you have a height restriction? It says you take any vehicle so I assume not, but just double checking. We have a high roof transit (2.9m) ThanksThese are the height restrictions - Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in) Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)Terminal 4 (Short Stay Car Park 4): Height limit: 2.0m (6ft 6in)Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)
you have quoted 104.72p for met and greet. is there any additional fee to be paid.The price quoted includes the airport access fee. You will not incur any additinal charges unless you are late or delayed
Hi, I'm looking to book a meet and greet for heathrow during March/April, but we fly out from Terminal 3 and back into terminal 2. Will that be a problem?RegardsSusanNo problem at all. the terminal information is entered at the time of making your booking.