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MBW Meet and Greet

Heathrow Airport Parking

  • Meet and Greet at the Airport
  • Parking premises is Park Mark awarded and is perimeter fenced with CCTV on entry.
  • Over height vehicles over 2.1m and vehicles over 5m in length will have additional costs.
  • Service operates 04:00 and 23:59
  • Prices from just £85.90 per week
  • MBW Meet and Greet has been rated 85.4%
    by 70 previous customers.
  • 92.5% of customers would book again.

Overview

MBW Meet and Greet Park Mark Award

Meet and Greet Service

You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.

What is the drop-off procedure?

Please call the number on your confirmation2 approximately 30 minutes prior to reaching Heathrow and you must keep us informed if you are likely to be early or late with as much notice as possible.

What is the pick-up procedure?

Please call the number on your confirmation2 only when you have collected all of your luggage and the duty controller will give you further instructions.

What security measures does the car park have?

Premises is Park Mark awarded and is perimeter fenced with CCTV on entry.Awarded: Park Mark, Safer Parking Award

What else do I need to know?

This service operates between 04:00 and 23:59 (meeting outside of these times will incur a surcharge of £25.00 payable directly to MBW) . Over height vehicles over 2.1m and vehicles over 5m in length will have additional costs. Height restrictions: Terminal 1 (Short Stay Car Park 1): 2.05m (6ft 9in), car park 1A 2.0m (6ft 6in) Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in) Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in) Terminal 4 (Short Stay Car Park 4): Height limit: 2.0m (6ft 6in) Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)

Address:

Heathrow airport. Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 4 - TW6 3XA Terminal 5 - TW6 2GA

Reviews

I would recommend using MBW they were very courteous and it all went well with dropping off and collecting Their staff were very friendly and helpful

Rating 5 out of 5

Book Again: Yes 20 Nov 2019 10:32 Verified Customer
Directions to the car park were easy to follow, and the checking-in process went smoothly. We were greeted by the MBW member of staff who took an interest in where we were going and gave us directions to the terminal. On return the car was waiting for us, and again, the process for collecting it went smoothly. We had collected the car and were on our way home in less than 30 minutes from the time of arrival.

Rating 5 out of 5

Book Again: Yes 14 Nov 2019 10:10 Verified Customer
Quick and efficient service. Easy to check car in. Had a phone call on our return whilst waiting for our luggage to inform us that our car was on the way. Would definitely use again

Rating 5 out of 5

Book Again: Yes 05 Nov 2019 08:35 Verified Customer
Excellent service at T5, we will use you again.

Rating 5 out of 5

Book Again: Yes 08 Oct 2019 08:07 Verified Customer
Clear instructions for arriving at Heathrow Terminal 5. Quick and easy handover of the vehicle. No delay with collecting the car on return. Very satisfued

Rating 5 out of 5

Book Again: Yes 05 Oct 2019 13:24 Verified Customer
Better signage at Terminal 4. Initially did not see he area due to building works. Otherwise worked fine.

Rating 4 out of 5

Book Again: Yes 04 Oct 2019 16:56 Verified Customer
Excellent service. I had to make a last minute change to my flight which meant that I would be arriving 2hrs later than booked. Although I phoned MBW office and advised the man at the desk had not been informed. However, he still dealt with me efficiently and courteously. On my return I telephoned to confim I was in the arrivals lounge and was told my car would be there in 15mins. It arrived exactly as I arrived at the MBW desk.

Rating 5 out of 5

Book Again: Yes 17 Sep 2019 10:09 Verified Customer
Overall, service was OK. However, on returning to Heathrow and calling FHR, they didn't have the car ready as they were expecting Terminal 5, when we were at Terminal 3 - not sure how they confused this, as we dropped off the car at T3 and also provided full flight details!! (Not happy after returning from a long flight!)

Rating 3 out of 5

Book Again: Yes 13 Aug 2019 10:02 Verified Customer
Checkin excellent. Return slower than expected.

Rating 4 out of 5

Book Again: Yes 20 Jul 2019 11:58 Verified Customer
Easy booking and MBW staff were very courteous and easy to deal with

Rating 5 out of 5

Book Again: Yes 15 Jun 2019 12:14 Verified Customer
Excellent service as usual

Rating 5 out of 5

Book Again: Yes 12 May 2019 11:26 Verified Customer
when we arrived at Terminal 5 we were dealt with straight away, no delay. in addition we asked the car be washed, it was and it was well done. On return, the car was awaiting us, so no delay in going home.

Rating 5 out of 5

Book Again: Yes 01 May 2019 10:05 Verified Customer
Excellent customer service, would highly recommend.

Rating 4 out of 5

Book Again: Yes 02 Apr 2019 09:19 Verified Customer
Best Meet and Greet we have used at Heathrow. Very prompt and efficient. Will certainly use them again.

Rating 5 out of 5

Book Again: Yes 14 Mar 2019 10:39 Verified Customer
Very efficient and flexible. Will use again.

Rating 5 out of 5

Book Again: Yes 02 Mar 2019 13:57 Verified Customer
Excellent service - thank you

Rating 5 out of 5

Book Again: Yes 23 Feb 2019 20:41 Verified Customer
Excellent service - great price as well. Even the valeting service offered is affordable and well done. I would have given 5 stars, but I was waiting over 25 minutes for my car to be brought back. It was 10pm so no traffic issue. The helpful man at the desk was chatty though.

Rating 5 out of 5

Book Again: Yes 17 Jan 2019 10:11 Verified Customer
So easy have used MBW before you still have a 15-20 min wait on return but that’s not excessive,staff pleasant no problems will definitely use them again,and prefer a company that has Park Mark status.

Rating 5 out of 5

Book Again: Yes 14 Jun 2018 10:25 Verified Customer
Excellent service from start to finish. Full marks.

Rating 5 out of 5

Book Again: Yes 04 May 2018 15:11 Verified Customer
Excellent service! Never used a meet and greet service before, and this has exceeded my expectation! Drop off was a smooth and easy process. Phone call was answered quickly when landing to collect car and my car was ready by the time I got back to the short stay car park!! Would certainly highly recommend and use again!!

Rating 5 out of 5

Book Again: Yes 20 Apr 2018 20:12 Verified Customer
Excellent service by the team. We dropped our car at Heathrow Terminal 5. Representative desk was already manned, so no waiting. Upon return, they returned the car within minutes and the overall process was exceptionally smooth. Beats off-site parking any time. Thanks to all the team at MBW

Rating 5 out of 5

Book Again: Yes 09 Apr 2018 14:20 Verified Customer
Excellent service from booking, drop off to collection. Highly recommended.

Rating 5 out of 5

Book Again: Yes 09 Feb 2018 21:54 Verified Customer
Simple, hassle free and for an extra £20 they can wash your car when you arrive so you come back to a fresh clean car.

Rating 5 out of 5

Book Again: Yes 23 Jan 2018 12:51 Verified Customer
Prompt & courteous service - thank you. Would definitely use again.

Rating 5 out of 5

Book Again: Yes 26 Oct 2017 17:12 Verified Customer
Excellent service, made everything so easy.

Rating 4 out of 5

Book Again: Yes 23 Oct 2017 08:18 Verified Customer

Map and Directions

Address:

Heathrow airport. Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 4 - TW6 3XA Terminal 5 - TW6 2GA

Directions for MBW Meet and Greet

Please note that your specified meet time is appointed.Please call the number on your confirmation 2 / the number on your confirmation approximately 30 minutes prior to reaching Heathrow and you must keep us informed if you are likely to be early or late with as much notice as possible.
Over height vehicles over 2.1m and vehicles over 5m in length will have additional costs.
Height restrictions:
T2: 2.05m (6ft 9in)
T3: 2.2m (7ft 2in)
T4: Height limit: 2.0m (6ft 6in)
T5: 2.2m (7ft 2in)
Terminal 2 ( TW6 1EW) Outbound
Follow signs for Terminal 2 Short Stay Car Park as you leave the tunnel, you will need to be in the right-hand lane. As you go up to departures, keep right and enter the short stay car park using the far-right barrier marked number 6 / Off Airport Parking to enter level 4. Take a ticket at the barrier, you will need to retain this and hand it to our terminal captain.
When you have passed the barrier, follow signs for Off Airport parking. This will take you to rows A and B. Once parked please ensure you have taken photos of your vehicle from all sides clearly showing your vehicle within the short stay car park.
Once you have removed your valuables and luggage from your vehicle, please make your way to the MBW desk, which is by the lifts, here you will be met by one of the Terminal Captains who will be identifiable by our Orange & Black high vis jackets and company ID. Please ensure you hand over your keys and car park ticket to the captain when completing your paperwork.
Terminal 2 - Return
Please call the number on your confirmation 2 once you have collected all your luggage at reclaim, alternatively call once you have passed passport control if you have hand luggage only. The duty controller will give you further instructions.
As you exit the arrival hall, into the Terminal plaza, turn left and walk towards the UK Arrivals end of the Terminal. Towards the end of the plaza, turn right and exit the Terminal through the main door, then cross the bridge in front of you.
You will see lifts in front of you, both to the right and left. Take the lifts on the left up to Level 4. As you exit the lift, Rows A and B will be in front of you. Our terminal captain will meet you at the MBW desk and will validate your parking ticket for your exit.
Terminal 3 (TW6 1QG) Outbound
As you leave the tunnel follow signs toward Terminal 3, Short Stay Car Park 3. Please Enter the Short Stay Car Park -ALL off-airport operator meets have been moved to inside the car parks and are no longer permitted on the forecourts.
Drive up to Level 4 following signs for Off Airport Parking and park in row A or row B. Once parked please ensure you have taken photos of your vehicle from all sides clearly showing your vehicle within the short stay car park.
Once you have removed your valuables and luggage from your vehicle, please make your way to the MBW desk, which is situated by the lifts, here you will be met by one of our Terminal Captains who will be identifiable by our Orange & Black high vis jackets and company ID. Please ensure you hand over your keys and car park ticket to the captain when completing your paperwork.
Terminal 3 - Return
Please call the number on your confirmation 2 once you have collected all your luggage at reclaim, alternatively call once you have passed passport control if you have hand luggage only. The duty controller will give you further instructions.
Exit from the arrivals hall, follow signs to Short Stay Car Park 3. Pass the shops on the right (lifts will be in front of you) stairs are to the right of the lift. Take the lifts to upper level.
Exit lift, cross the bridge towards the car park. Level 1 pay machines and lifts are to your right, take the lifts to level 4. Our terminal captain will meet you at the MBW desk and will validate your parking ticket for your exit.
Terminal 4 (TW6 3XA) Outbound
Please call the number on your confirmation 2 approximately 30 minutes prior to reaching Heathrow.
As you leave the Terminal 4 roundabout, follow signs for Short Stay Parking. Please Enter the Short Stay Car Park -ALL off-airport operator meets have been moved to inside the car parks and are no longer permitted on the forecourts.
Drive up the ramp and stay towards the right. Please enter the short stay car park and go to level 2. Follow signs for Off-Airport Parking and park in rows E or F. Once parked please ensure you have taken photos of your vehicle from all sides clearly showing your vehicle within the short stay car park.
Once you have removed your valuables and luggage from your vehicle, please make your way to the MBW desk, which is situated by the lifts, here you will be met by one of our Terminal Captains who will be identifiable by our Orange & Black high vis jackets and company ID. Please ensure you hand over your keys and car park ticket to the captain when completing your paperwork.
Terminal 4 - Return
Please call the number on your confirmation 2 once you have collected all your luggage at reclaim, alternatively call once you have passed passport control if you have hand luggage only. The duty controller will give you further instructions.
Exit the arrivals hall, Costa coffee and the currency exchange will be on your left. Walk past these and exit towards the car park. Cross the 3 lanes in front of you. Take the lifts to level 2. Make your way to the far-left corner of Level 2, make your way to the lift area where the MBW desk is located. Our terminal captain will meet you at the MBW desk and will validate your parking ticket for your exit.
Terminal 5 (TW6 2GA) Outbound
Leave the Terminal 5 roundabout and follow the signs to Terminal 5 departures. Keep in the right lane heading up the ramp to the Terminal and follow the signs into the Short Stay Car Park.
Keep left and head towards the last set of barriers, use these to enter the Car Park on Level 4. Once you have passed the barriers, follow signs to Off-Airport Parking and park in rows R or S.
Once parked please ensure you have taken photos of your vehicle from all sides clearly showing your vehicle within the short stay car park. Once you have removed your valuables and luggage from your vehicle, please make your way to the MBW desk, which is situated by the lifts, here you will be met by one of our Terminal Captains who will be identifiable by our Orange & Black high vis jackets and company ID. Please ensure you hand over your keys and car park ticket to the captain when completing your paperwork.

Terminal 5 - Return
Please call the number on your confirmation 2 once you have collected all your luggage at reclaim, alternatively call once you have passed passport control if you have hand luggage only. The duty controller will give you further instructions.
Leaving the arrivals hall, you will see Costa Coffee. With Costa in front of you, turn left and head towards the end of the terminal. Pass the shops on your left, keep walking until you pass Café Nero. Turn right immediately and exit through the front door of the terminal.
As soon as you exit the door of the terminal you will see in front of you a set of stairs to the left and lifts to the right. Take the lifts to level 4. As you exit the lifts you will emerge by the payment machines directly next to rows R and S. Our terminal captain will meet you at the MBW desk and will validate your parking ticket for your exit.

Once your pre-booked parking period has commenced, any over stay will be charged at a daily rate of £15.00 payable to the chauffeur on collection of your car. Changes to the original scheduled times for meeting or arriving which exceed 30 minutes will be chargeable at £15.00 payable directly to MBW. Additional costs may apply and the customer will be required to pay the short stay car parking cost. If your return time passes midnight from your actual paid booking date, and your car needs to be delivered after midnight, an additional charge of £25.00 is applied.

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Please note these directions should only be used as a guide.

Please note the location shown is the car drop-off point

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Questions

I will flight first class British Airway at T5 on 20th Nov, would you be able to meet and pick up my car at the first class entrance?Good morning Thank you for your enquiry. Unfortunately, it is not possible to meet you at the First Class entrance. With kind regards FHR Reservations