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MBW Meet and Greet

Heathrow Airport Parking

  • Meet and Greet at the Airport
  • Parking premises is Park Mark awarded and is perimeter fenced with CCTV on entry.
  • Over height vehicles over 2.1m and vehicles over 5m in length will have additional costs.
  • Service operates 04:00 and 23:59
  • Prices from just £79.90 per week
  • MBW Meet and Greet has been rated 87.5%
    by 101 previous customers.
  • 91.7% of customers would book again.

Overview

MBW Meet and Greet Park Mark Award

Meet and Greet Service

You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.

What is the drop-off procedure?

Please call the number on your confirmation2 approximately 30 minutes prior to reaching Heathrow and you must keep us informed if you are likely to be early or late with as much notice as possible.

What is the pick-up procedure?

Please call the number on your confirmation2 only when you have collected all of your luggage and the duty controller will give you further instructions.

What security measures does the car park have?

Premises is Park Mark awarded and is perimeter fenced with CCTV on entry.Awarded: Park Mark, Safer Parking Award

What else do I need to know?

This service operates between 04:00 and 23:59 (meeting outside of these times will incur a surcharge of £25.00 payable directly to MBW) . Over height vehicles over 2.1m and vehicles over 5m in length will have additional costs. Height restrictions: Terminal 1 (Short Stay Car Park 1): 2.05m (6ft 9in), car park 1A 2.0m (6ft 6in) Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in) Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in) Terminal 4 (Short Stay Car Park 4): Height limit: 2.0m (6ft 6in) Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)

Address:

Heathrow airport. Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 4 - TW6 3XA Terminal 5 - TW6 2GA

Reviews

Good service from drop off to pick up. Just what any customer would want.

Rating 5 out of 5

Book Again: Yes 02 Jan 2021 11:59 Verified Customer
Very Good, Meet and greet Heathrow. On time and friendly service, Had to change my booking 5 times due to flight disruption, FHR were happy to change without extra booking fees. Checked tracker when home. Car only driven straight from drop off to parking lot, total 3 miles, max speed 43 miles per hour. This shows the drivers are very professional and not racing your car. Thank you FHR and MBW for a great service. 5 star

Rating 5 out of 5

Book Again: Yes 21 Dec 2020 10:21 Verified Customer
Great service and best meet and greet at Heathrow ( in my opinion)

Rating 5 out of 5

Book Again: Yes 27 Oct 2020 12:02 Verified Customer
No problems encountered, all went like clockwork.

Rating 5 out of 5

Book Again: Yes 17 Oct 2020 10:41 Verified Customer
Everything as described and perfect

Rating 5 out of 5

Book Again: Yes 03 Oct 2020 10:21 Verified Customer
The arrival service was excellent, my only complaint is that the car was returned to the terminal prior to me phoning the company, thereby incurring me a £6 excess parking charge.

Rating 4 out of 5

Book Again: Yes 02 Oct 2020 13:34 Verified Customer
They have a desk at T5 meet & greet so drop off is easy. Car was there when I got back to the car park 😊

Rating 5 out of 5

Book Again: Yes 29 Sep 2020 09:58 Verified Customer
Great service! Our car wouldn’t start on our return but they jump started it for us and had it to us within half an hour of our call. What fab no fuss service. Thank you. Very professional and polite.

Rating 5 out of 5

Book Again: Yes 24 Sep 2020 10:09 Verified Customer
No problems at-all. Just what it says on the tin.

Rating 5 out of 5

Book Again: Yes 13 Mar 2020 10:25 Verified Customer
Very good service. Easy drop off and car was on site by the time we reached the pick up area

Rating 5 out of 5

Book Again: Yes 12 Mar 2020 14:09 Verified Customer
Really easy meet and greet the MBW staff were great to deal with, both over the phone and in person. Would not hesitate to use again.

Rating 5 out of 5

Book Again: Yes 12 Mar 2020 10:13 Verified Customer
Excellent service and price

Rating 5 out of 5

Book Again: Yes 03 Mar 2020 10:35 Verified Customer
Very easy, very quick

Rating 5 out of 5

Book Again: Yes 02 Mar 2020 19:00 Verified Customer
Excellent service as always!

Rating 5 out of 5

Book Again: Yes 23 Feb 2020 11:16 Verified Customer
had to wait 20mins to get car back

Rating 3 out of 5

Book Again: No 22 Feb 2020 15:22 Verified Customer
Very efficient and car was waiting on our return

Rating 5 out of 5

Book Again: Yes 18 Feb 2020 12:03 Verified Customer
MBW were great - We were over an hour early dropping off the car - no problem & also on return the staff were speedy and very polite.

Rating 5 out of 5

Book Again: Yes 17 Feb 2020 10:32 Verified Customer
Prompt, polite service at a very good price.

Rating 5 out of 5

Book Again: Yes 14 Feb 2020 17:36 Verified Customer
Smoothless from drop off to collection. Efficient, on time and well co-ordinated. will definitely use again.

Rating 5 out of 5

Book Again: Yes 12 Feb 2020 19:28 Verified Customer
Excellent service. Helpful staff and nice to wait in some comfort on return rather than stand in the cold.

Rating 5 out of 5

Book Again: Yes 04 Feb 2020 16:11 Verified Customer
quick easy pleasant staff efficient service reasonably priced .... !!! rate these days highly recommended

Rating 5 out of 5

Book Again: Yes 26 Jan 2020 07:32 Verified Customer
Everything went smoothly during the drop off and pick up process however, my rear bumper was chipped in about three or four places. I didn't notice the damage at the airport. So although my car was waiting for me when I arrived I don't think there was much care taken of it during the time it was with MBW.

Rating 3 out of 5

Book Again: No 19 Jan 2020 14:58 Verified Customer
MBW were very polite and reasonably efficient. However like last year (with another agency) I wanted to drop my car off at the Premier Inn. This was agreed with FHR but when I rang MBW 20 mins before they informed me that it would cost £15 which was news to me. I therefore took it to level 2 short stay. I have to say that when you are tired and pushing heavy luggage it would be nice to know exactly where the desk is and that it was attended so you are not stood around in the cold.

Rating 4 out of 5

Book Again: Yes 15 Jan 2020 10:07 Verified Customer
Not happy with the service given. Had to wait over 30 min to get car. I wanted meet and greet not come and wait.

Rating 1 out of 5

Book Again: No 22 Dec 2019 10:25 Verified Customer
Quick and reliable. Adjusted time of arrival as early.

Rating 5 out of 5

Book Again: Yes 17 Dec 2019 16:32 Verified Customer

Map and Directions

Address:

Heathrow airport. Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 4 - TW6 3XA Terminal 5 - TW6 2GA

Directions for MBW Meet and Greet

Please note that your specified meet time is appointed.Please call the number on your confirmation 2 / the number on your confirmation approximately 30 minutes prior to reaching Heathrow and you must keep us informed if you are likely to be early or late with as much notice as possible.
Over height vehicles over 2.1m and vehicles over 5m in length will have additional costs.
Height restrictions:
T2: 2.05m (6ft 9in)
T3: 2.2m (7ft 2in)
T4: Height limit: 2.0m (6ft 6in)
T5: 2.2m (7ft 2in)
Terminal 2 ( TW6 1EW) Outbound
Follow signs for Terminal 2 Short Stay Car Park as you leave the tunnel, you will need to be in the right-hand lane. As you go up to departures, keep right and enter the short stay car park using the far-right barrier marked number 6 / Off Airport Parking to enter level 4. Take a ticket at the barrier, you will need to retain this and hand it to our terminal captain.
When you have passed the barrier, follow signs for Off Airport parking. This will take you to rows A and B. Once parked please ensure you have taken photos of your vehicle from all sides clearly showing your vehicle within the short stay car park.
Once you have removed your valuables and luggage from your vehicle, please make your way to the MBW desk, which is by the lifts, here you will be met by one of the Terminal Captains who will be identifiable by our Orange & Black high vis jackets and company ID. Please ensure you hand over your keys and car park ticket to the captain when completing your paperwork.
Terminal 2 - Return
Please call the number on your confirmation 2 once you have collected all your luggage at reclaim, alternatively call once you have passed passport control if you have hand luggage only. The duty controller will give you further instructions.
As you exit the arrival hall, into the Terminal plaza, turn left and walk towards the UK Arrivals end of the Terminal. Towards the end of the plaza, turn right and exit the Terminal through the main door, then cross the bridge in front of you.
You will see lifts in front of you, both to the right and left. Take the lifts on the left up to Level 4. As you exit the lift, Rows A and B will be in front of you. Our terminal captain will meet you at the MBW desk and will validate your parking ticket for your exit.
Terminal 3 (TW6 1QG) Outbound
As you leave the tunnel follow signs toward Terminal 3, Short Stay Car Park 3. Please Enter the Short Stay Car Park -ALL off-airport operator meets have been moved to inside the car parks and are no longer permitted on the forecourts.
Drive up to Level 4 following signs for Off Airport Parking and park in row A or row B. Once parked please ensure you have taken photos of your vehicle from all sides clearly showing your vehicle within the short stay car park.
Once you have removed your valuables and luggage from your vehicle, please make your way to the MBW desk, which is situated by the lifts, here you will be met by one of our Terminal Captains who will be identifiable by our Orange & Black high vis jackets and company ID. Please ensure you hand over your keys and car park ticket to the captain when completing your paperwork.
Terminal 3 - Return
Please call the number on your confirmation 2 once you have collected all your luggage at reclaim, alternatively call once you have passed passport control if you have hand luggage only. The duty controller will give you further instructions.
Exit from the arrivals hall, follow signs to Short Stay Car Park 3. Pass the shops on the right (lifts will be in front of you) stairs are to the right of the lift. Take the lifts to upper level.
Exit lift, cross the bridge towards the car park. Level 1 pay machines and lifts are to your right, take the lifts to level 4. Our terminal captain will meet you at the MBW desk and will validate your parking ticket for your exit.
Terminal 4 (TW6 3XA) Outbound
Please call the number on your confirmation 2 approximately 30 minutes prior to reaching Heathrow.
As you leave the Terminal 4 roundabout, follow signs for Short Stay Parking. Please Enter the Short Stay Car Park -ALL off-airport operator meets have been moved to inside the car parks and are no longer permitted on the forecourts.
Drive up the ramp and stay towards the right. Please enter the short stay car park and go to level 2. Follow signs for Off-Airport Parking and park in rows E or F. Once parked please ensure you have taken photos of your vehicle from all sides clearly showing your vehicle within the short stay car park.
Once you have removed your valuables and luggage from your vehicle, please make your way to the MBW desk, which is situated by the lifts, here you will be met by one of our Terminal Captains who will be identifiable by our Orange & Black high vis jackets and company ID. Please ensure you hand over your keys and car park ticket to the captain when completing your paperwork.
Terminal 4 - Return
Please call the number on your confirmation 2 once you have collected all your luggage at reclaim, alternatively call once you have passed passport control if you have hand luggage only. The duty controller will give you further instructions.
Exit the arrivals hall, Costa coffee and the currency exchange will be on your left. Walk past these and exit towards the car park. Cross the 3 lanes in front of you. Take the lifts to level 2. Make your way to the far-left corner of Level 2, make your way to the lift area where the MBW desk is located. Our terminal captain will meet you at the MBW desk and will validate your parking ticket for your exit.
Terminal 5 (TW6 2GA) Outbound
Leave the Terminal 5 roundabout and follow the signs to Terminal 5 departures. Keep in the right lane heading up the ramp to the Terminal and follow the signs into the Short Stay Car Park.
Keep left and head towards the last set of barriers, use these to enter the Car Park on Level 4. Once you have passed the barriers, follow signs to Off-Airport Parking and park in rows R or S.
Once parked please ensure you have taken photos of your vehicle from all sides clearly showing your vehicle within the short stay car park. Once you have removed your valuables and luggage from your vehicle, please make your way to the MBW desk, which is situated by the lifts, here you will be met by one of our Terminal Captains who will be identifiable by our Orange & Black high vis jackets and company ID. Please ensure you hand over your keys and car park ticket to the captain when completing your paperwork.

Terminal 5 - Return
Please call the number on your confirmation 2 once you have collected all your luggage at reclaim, alternatively call once you have passed passport control if you have hand luggage only. The duty controller will give you further instructions.
Leaving the arrivals hall, you will see Costa Coffee. With Costa in front of you, turn left and head towards the end of the terminal. Pass the shops on your left, keep walking until you pass Café Nero. Turn right immediately and exit through the front door of the terminal.
As soon as you exit the door of the terminal you will see in front of you a set of stairs to the left and lifts to the right. Take the lifts to level 4. As you exit the lifts you will emerge by the payment machines directly next to rows R and S. Our terminal captain will meet you at the MBW desk and will validate your parking ticket for your exit.

Once your pre-booked parking period has commenced, any over stay will be charged at a daily rate of £15.00 payable to the chauffeur on collection of your car. Changes to the original scheduled times for meeting or arriving which exceed 30 minutes will be chargeable at £15.00 payable directly to MBW. Additional costs may apply and the customer will be required to pay the short stay car parking cost. If your return time passes midnight from your actual paid booking date, and your car needs to be delivered after midnight, an additional charge of £25.00 is applied.

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Please note these directions should only be used as a guide.

Please note the location shown is the car drop-off point

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Questions

I will flight first class British Airway at T5 on 20th Nov, would you be able to meet and pick up my car at the first class entrance?Good morning Thank you for your enquiry. Unfortunately, it is not possible to meet you at the First Class entrance. With kind regards FHR Reservations