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Star Parking - Meet & Greet

Provides cheap and secure Heathrow Airport Car Parking

  • NOT Suitable if you are travelling in or out of T4
  • Meet at terminal or Short Stay - returned in short stay - No transfers required
  • Short Stay car Park Fees inc. (upto 15 mins)
  • CCTV, security fencing, twin electric metal gate, patrolled 24 hrs
  • Prices from just £95.00 per week
  • Star Parking - Meet & Greet has been rated 91.9%
    by 971 previous customers.
  • 94.1% of customers would book again.

Overview

Star Parking - Meet & GreetPark Mark Award

Meet and Greet Service

You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.

What is the drop-off procedure?

A fully insured driver will meet you on the designated area of the forecourt and will identify you by your car registration.

What is the pick-up procedure?

Once you collected your luggage and cleared customs, call the free phone number provided to you.

What security measures does the car park have?

Safeguarded by key intruder system CCTV, security fencing and security dogs Twin Electric metal gateAwarded: Park Mark, Safer Parking Award

What else do I need to know?

Cars taken on approx 20 mile round trip to compound. Daily overstay charge is £15.00 per day.

Address:

Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GA

Reviews

Very efficient. In the past we have had bad problems with Meet and Greet with car damage. This time NO PROBLEMS.

Rating 5 out of 5

Book Again: Yes P E Butler 21 Mar 2023 10:15 Verified Customer
Easy parking from arrival to the day I picked up my car when I returned. The service was flawless and very firendly

Rating 5 out of 5

Book Again: Yes Nicholas Angawa 20 Mar 2023 13:07 Verified Customer
Easy, no fuss and polite service.

Rating 5 out of 5

Book Again: Yes Madeleine 20 Mar 2023 10:06 Verified Customer
Really efficient service. Would recommend.

Rating 5 out of 5

Book Again: Yes Louise Granville 17 Mar 2023 12:32 Verified Customer
Good service - quick to answer phone, quick to deliver car

Rating 5 out of 5

Book Again: Yes Nigel Blackburn 13 Mar 2023 07:54 Verified Customer
All went smooth as expected. On return the driver was on a ball- ringing me before I did! Would recommend.

Rating 5 out of 5

Book Again: Yes Giedrius J 12 Mar 2023 08:58 Verified Customer
Little confusion on pick up on return. Told to go to one level of the car park but they went to another floor.

Rating 4 out of 5

Book Again: Yes Alyson Evans 11 Mar 2023 16:21 Verified Customer
Really good communication and a prompt, reliable service. Will definitely use again.

Rating 5 out of 5

Book Again: Yes Daniel Lorentsen-Bright 10 Mar 2023 14:33 Verified Customer
Great service again, used your company many times now and would do the same again.

Rating 5 out of 5

Book Again: Yes Mr Antonio Persico 09 Mar 2023 14:25 Verified Customer
Friendly and punctual. This time also very flexible when my return flight was cancelled so had to change timings.

Rating 5 out of 5

Book Again: Yes Bettina Gothard 09 Mar 2023 10:29 Verified Customer
Extremely friendly, efficient service and flexible when my travel plans got changed

Rating 5 out of 5

Book Again: Yes Howard 08 Mar 2023 21:48 Verified Customer
As always an excellent service. I called 20 minutes before arriving at London Heathrow. My driver arrived to collect my car approximately 5 minutes after I arrived. On my return, again I called once cleared customs and waited less than ten minutes for my car to arrive at terminal 3.

Rating 5 out of 5

Book Again: Yes Mary 08 Mar 2023 11:30 Verified Customer
Excellent Service which I would highly recommend. Arrangements worked well with minimal hold up on both drop off for outbound flight and collection on return.

Rating 5 out of 5

Book Again: Yes Gareth Gage 08 Mar 2023 10:53 Verified Customer
Could not fault ,punctual, courteous .

Rating 5 out of 5

Book Again: Yes sally dexter 06 Mar 2023 10:36 Verified Customer
Prompt on time

Rating 5 out of 5

Book Again: Yes James jones 05 Mar 2023 19:32 Verified Customer
Waiting for us as soon as we arrived out bound and delivered very promptly on return. Would use again.

Rating 5 out of 5

Book Again: Yes Simon 05 Mar 2023 18:15 Verified Customer
Quick and simple to use. Staff friendly and even when there were delays upon the return, the team were flexible and supportive. Will definitely use this service again.

Rating 5 out of 5

Book Again: Yes Lucy 05 Mar 2023 16:15 Verified Customer
Everything went well

Rating 5 out of 5

Book Again: Yes Jm 02 Mar 2023 10:01 Verified Customer
Prompt pick-up & delivery

Rating 5 out of 5

Book Again: Yes Andy 01 Mar 2023 11:10 Verified Customer
good service - kept in touch well. Our plane was delayed by +1hr. when we contacted the company they had no one immediately to bring the car but did phone us back after 10 mins to say they were 5 mins away.

Rating 5 out of 5

Book Again: Yes Pat Casken 01 Mar 2023 10:32 Verified Customer
Good pick up but very slow on arrival back into the UK. Spoke to Star Parking at 05.55 and told them we would be at the meeting point within 15 minutes. The car finally arrived at 06.40. A long cold wait for us.

Rating 3 out of 5

Book Again: No Stuart Appleton 28 Feb 2023 11:03 Verified Customer
Excellent service my preferred choice

Rating 5 out of 5

Book Again: Yes Jacquie 27 Feb 2023 10:52 Verified Customer
Fabulous service, being delayed for four hours made no difference to the return of our car upon calling. Fantastic communication and service highly recommended!

Rating 5 out of 5

Book Again: Yes Kirstie HEELEY-ARCHER 26 Feb 2023 19:25 Verified Customer
On your reservations details and arrival instructions you do not say ‘ring before you arrive’. Arrived at airport to be told by another company that we need to call. Waited 20 minutes for driver who tried to charge us extra for not calling. Showed him your paperwork and he agree that calling is not shown. Will not be using again, poor

Rating 2 out of 5

Book Again: No Richard Bond 26 Feb 2023 10:42 Verified Customer
Arrival worked perfectly with driver waiting for me on designated area in Short stay car park. Pick up was a bit more difficult as I was asked to meet driver in drop off area outside Terminal 3 because car park was full. The problem is that this is not clearly sign posted from inside terminal and the road layouts differ outside each "wing" of Terminal 3. The exit signs to the Car Park take you to areas reserved for taxis or buses only. I did find the right area just in time but that was more by luck. Also it cost me £5 extra for the Heathrow drop off/pick up charge. Although this was in T&Cs, surely Star Parking saved the cost of entering the multi storey which would have cost a similar amount?

Rating 4 out of 5

Book Again: Yes Chris Thorne 25 Feb 2023 10:54 Verified Customer

Map and Directions

Address:

Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GA

Directions for Star Parking - Meet & Greet

NOT Suitable if you are travelling in or out of T4

Within 48 hours of arrival, should you wish to arrive early or late other than your scheduled time, you must inform the operation on the number on your confirmation and obtain (an additional fee may apply)

Your booking times are fixed. Therefore, timekeeping is essential. Anyone to arrive early or late must inform us and obtain permission to seek availability.

You must call us 20 Minutes before the scheduled arrival time on the number on your confirmation (No text/voicemail), as we have a 10-minute window to collect your vehicle from the designated area.

Below are some Important information and guidance for your perusal to avoid service delays and unnecessary inconveniences. Only read the instructions only for the relevant terminal you are flying.

The following postcodes may not be accurate. We strongly advise following the signs once you have entered the airport zone.
Any input errors (wrong arrival time, terminal or incorrect contact details) will result in company drivers being kept waiting or late arrivals by clients may result in a £20 administration charge plus the car park fee, payable to the driver immediately.

Important Note:
Once your car has arrived in the car park, you will get a 15 min window to collect your vehicle and leave the building without additional charges. On your return, your car will be delivered once you have made the clearance call. Any prevailing car park charges after this time will be your responsibility. Hence, you must only make the call when you are ready.
We also track the return flight number you enter during the booking process. It is a vital piece of information to stay on track. Providing incorrect flight numbers can result in hours of delays for your vehicle return, although you have given us the correct return time.

Vehicle collection or flight delays after 23:30hrs are subject to a levy fee of £20 per hour to pay. All payments must be cleared in advance.

Terminal 2 Drop-off procedures
Terminal 2- Sat-Navigation postcode: TW6 1EW
(Short Stay Car Park 2): 2.05m (6ft 9in)
Once you have passed the main tunnel, follow signs for Terminal 2; stay in the right-hand lanes, then join the ramp. Stay on the right by following the signs for short-stay passenger pick-up.
Once you are approaching the car park barriers, drive towards the one on your far right-hand lane, marked at barrier number 6. Take a ticket and enter the car park on Level 4.
Follow the signs for Off Airport Parking Meet & Greet and follow the one-way arrows to rows A and B, where our representative will meet you.

Terminal 2 Return procedures
Call us on the number on your confirmation once you have collected your last bag from the belt.
Passengers must pick up their cars on level 4, Zone A or B, in the short-stay car park.

Terminal 3 drop-off procedures
Sat-Navigation postcode: TW6 1QG (Short Stay Car Park 3): 2.2m (7ft 2in)
During peak hours, the collection/drop off point may change due to long queues and to avoid extra waiting time, you can choose to meet on the forecourt. For forecourt collection/drop off a levy fee of £5 will be payable to Heathrow Airport Limited, payment can be made on the airports web site.
Once you have exited the tunnel, stay on the left-hand lane and follow the signs for terminal 3 departures.
As you drive past the Hilton Garden Hotel at the bend, remain on the right and follow the signs for short-stay passenger pick-up.
Take a ticket at the barriers and follow up to level 4 on the spiral.
Park your car at zone A/B where the meet and greet points are. (Towards the end of the car park).
You will be met by one of our representatives.


Terminal 3 Return procedures
Call us on the number on your confirmation once you have collected your last bag from the belt.
Passengers will pick up their cars on Level 4 of the Terminal 3 short-stay car park.
Once you have come out from the arrivals, walk towards the café Nero and take the lift opposite and proceed to level 1 Then, walk across the bridge, and at the end of it, you will come to the pay station lobby
Retake the lifts to level 4.
We deliver vehicles at A or B at the car park.
During peak hours, the collection/drop off point may change due to long queues and to avoid extra waiting time, you can choose to meet on the forecourt. For forecourt collection/drop off a levy fee of £5 will be payable to Heathrow Airport Limited, payment can be made on the airports web site.

Outbound: Terminal 5 procedures
Sat-Navigation postcode: TW6 2GA (Short Stay Car Park 5): 2.2m (7ft 2in)
Once you are at the main roundabout, drive straight towards the ramp
Stay right at the "Short Stay and Passenger Pick Up" sign.
Drive under the height restriction arm, keep left, and follow the "Avis/Budget car" sign.
First, you must go through the purple canopy before entering the car park.
Then you will drive towards the car park barriers.
Take a ticket and drive down to rows "R & S"
You will be met by one of our representatives to collect your vehicle.

Terminal 5 Return procedures
Call us on the number on your confirmation once you have collected your last bag from the belt.
Once you have entered the arrival hall,
Walk towards the Café Nero (Red coloured pillar marked as South meeting point)
Exit the arrival building. Take the lifts, then proceed to level 4 (Do not take the lift next to the café Nero)

Car Park Height restrictions:
Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)

You must ensure that before leaving the vehicle with the car parking company it is in a roadworthy condition, taxed and holds a current MOT if applicable.

Cars are taken on approx. 20 miles round trip to the compound.

On your return, we will validate your ticket as soon as we arrive in the car park which will give you 15 minutes to collect your car, any car park charges after this time will be your responsibility to pay the prevailing car park tariff.
Daily overstay charge is £20 per day.

All parking is subject to the terms and conditions of the individual car park - please see terms here https://starparking.co.uk/terms

Enter your postcode below to look up directions on Google Maps

Please note these directions should only be used as a guide.

Please note the location shown is the car drop-off point

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Questions

Are there any extra charges for entry/exit?Your booking times are fixed. Therefore, timekeeping is essential. Anyone to arrive early or late must inform us and obtain permission to seek availability. You must call us 20 Minutes before the scheduled arrival time on 07530 500009 (No text/voicemail), as we have a 10-minute window to collect your vehicle from the designated area. Late fees and parking charges may apply for late arrivals or arrivals without prior notice. Important Note: Once your car has arrived in the car park, you will get a 15 min window to collect your vehicle and leave the building without additional charges. On your return, your car will be delivered once you have made the clearance call. Any prevailing car park charges after this time will be your responsibility. Hence, you must only make the call when you are ready.
What is the cancellation or amendment policy please?Cancellations and Amendments Terms and Conditions Parking Bookings Less than 48 Hours Notice of day of travel Cancellation Charge: Full Cost: No Refund. No Amendments More than 48 Hours Notice Cancellation Charge: Unless a cancellation fee waiver has been paid, there will be a GBP 10.00 cancellation fee, with the balance refunded* * Please note the following exceptions: Certain promotional offers, Advance Purchase and Super Saver options are non-refundable. Where applicable this will be stated in the car park description/information Where applicable, credit card or transaction fees are non-refundable If you do not arrive on the date booked to park your car then your booking will be forfeited. If your return is delayed and you have been away for longer than you have booked, you will need to pay the difference on return, direct to the car park, at their standard daily rate. No refund is available for unused part stays.
Hello, are there any fees at Terminal 5 for entering the drop-off zone (similar to Gatwick Airport)?The chauffeurs ask you to call them when you are 20 minutes from the airport. They have a 10 minute window to collect customers from this area. Beyond this extra charges may apply.
Hi Do your drivers know how to drive a Tesla?All drivers are fully insured to drive any vehicle.
Hi Can you please advise what is your refund policy in case of a cancellation.Thanks, ShameelParking Bookings Less than 24 Hours Notice of day of travel Cancellation Charge: Full Cost: No Refund. No Amendments   More than 24 Hours Notice Cancellation Charge: Unless a cancellation fee waiver has been paid, the charge is £10 per reservation - balance refunded *   * Please note the following exceptions:   Certain promotional offers, Advance Purchase and Super Saver options are non-refundable. Where applicable this will be stated in the car park description/information Where applicable, credit card or transaction fees are non-refundable   If you do not arrive on the date booked to park your car then your booking will be forfeited.   If your return is delayed and you have been away for longer than you have booked, you will need to pay the difference on return, direct to the car park, at their standard daily rate. No refund is available for unused part stays.