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Star Parking - Meet & Greet

Provides cheap and secure Heathrow Airport Car Parking

  • NOT Suitable if you are travelling in or out of T4
  • Meet at terminal or Short Stay - returned in short stay - No transfers required
  • Short Stay car Park Fees inc. (upto 15 mins)
  • CCTV, security fencing, twin electric metal gate, patrolled 24 hrs
  • Prices from just £85.00 per week
  • Star Parking - Meet & Greet has been rated 91.7%
    by 901 previous customers.
  • 93.9% of customers would book again.

Overview

Star Parking - Meet & GreetPark Mark Award

Meet and Greet Service

You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.

What is the drop-off procedure?

A fully insured driver will meet you on the designated area of the forecourt and will identify you by your car registration.

What is the pick-up procedure?

Once you collected your luggage and cleared customs, call the free phone number provided to you.

What security measures does the car park have?

Safeguarded by key intruder system CCTV, security fencing and security dogs Twin Electric metal gateAwarded: Park Mark, Safer Parking Award

What else do I need to know?

Cars taken on approx 20 mile round trip to compound. Daily overstay charge is £15.00 per day.

Address:

Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GA

Reviews

It proved to be a good choice booking with Star Parking Meet and Greet as returning from an overnight flight it was so nice to have the car delivered rather than waiting for a shuttle bus and then having to load and unload bags. This must have saved the best part of an hour, so was well worth it and appreciated by all the family. Will definitely do this again.

Rating 4 out of 5

Antony Barker 21 Apr 2015 10:47 Verified Customer
We used the Star Parking Meet and Greet service at Heathrow and were really pleased with the service. Great price, excellent friendly service, hassle free. Would recommend and use again.

Rating 5 out of 5

Andrew Daly 13 Apr 2015 08:37 Verified Customer
we were plonkers and went to the wrong floor, they told us to stay and met us on this floor... brilliant. And when we got back we only waited 3-4 minutes for our car & had a laugh with the driver when he met us. Highly recommended.

Rating 5 out of 5

Tracey 01 Apr 2015 11:08 Verified Customer
Car was picked up and delivered on time arrival\departure without any issues.

Rating 5 out of 5

Mr Stephen Trott 31 Mar 2015 10:01 Verified Customer
Prompt service On departure and arrival the driver was prompt & courteous. Professional Service - Would use your company again

Rating 5 out of 5

Michael Stanton 30 Mar 2015 13:20 Verified Customer
Every thing was ok, but had a lot of bird much on it, so had to be washed a.s.a.p.

Rating 4 out of 5

Alan reynolds 18 Mar 2015 21:33 Verified Customer
Very efficient drop off and pick up, would use again

Rating 4 out of 5

Bryan Henderson 10 Mar 2015 12:09 Verified Customer
Having arrived at Heathrow on the arranged date and time I was informed by your representative on the telephone that I owed £45 for late arrival. I told him that I had a copy of your contract with me and that if my car was not delivered as per the terms of the contract you would be hearing from our legal department. Surprisingly the car was delivered as per the contract and at the prepaid price.

Rating 1 out of 5

C J Tattersall 08 Mar 2015 17:18 Verified Customer
Good value for money, good service, friendly and courteous staff.

Rating 1 out of 5

May Desh 07 Mar 2015 10:08 Verified Customer
Very satisfactory. 'Greet' was within time expected and driver courteous and efficient. 'Meet' was within time expected after phone call to alert arrival.

Rating 4 out of 5

Authorise 04 Mar 2015 20:57 Verified Customer
Excellent service! Thanks.

Rating 5 out of 5

Paul Schoen 27 Feb 2015 10:11 Verified Customer
Good prompt and friendly service, thankyou

Rating 4 out of 5

Nigel gummer 23 Feb 2015 10:19 Verified Customer
The service was good, we only had to wait a few minutes at drop off for the driver to come and he was courteous and helpful. On our return the car was waiting for us, the driver arrived with keys and paperwork after a few minutes and it was a quick process to leave. Communication by text was helpful and it was easy to call on the day. we would definitely use the service again as it made a long-haul trip with children easier and was very good value. Thank you.

Rating 5 out of 5

Steph 23 Feb 2015 10:10 Verified Customer
Great service at a great price. I forgot to call the number as I approached Heathrow but the representative was there to meet me within 5 mins. Upon our return the flight was early (who'd have thought?) but the car was already on site and waiting for us. The experience ewas faultless.

Rating 5 out of 5

Simon Collins 27 Jan 2015 21:47 Verified Customer
As I stated earlier, an old cliche, they did what it says on the tin. Perfect. My flight was cancelled and I was back 12 hours late, the car was waiting for me. After 26 hours of travelling, boy was I pleased. First class.

Rating 5 out of 5

Clive Edwards 25 Dec 2014 20:47 Verified Customer
Excellent service and prompt pick up and drop off . Would definitely recommend to friends etc

Rating 5 out of 5

Authorise 29 Sep 2014 20:38 Verified Customer
Rang to say was early to terminal, office didn't relay message to driver so was left waiting. When car was returned to me it was filthy on outside. Driver rang me as I was collecting baggage from terminal, told him I would be 10 mins and would meet him at car, then I couldn't find him anywhere near my car for over 20 mins and he didn't answer his mobile.

Rating 3 out of 5

D 31 Aug 2014 14:17 Verified Customer
Service was good, the main reason for not giving 5 * is that I had to wait 20 minutes on my return and the car was quite dusty. There was a change of plan at my end and I was happy with the prompt response from FHR to change my arrival dae/time an inform the carpark in advance.

Rating 4 out of 5

Farid Abbasi 20 Jun 2014 10:13 Verified Customer
Very good as fortunately I did not have to wait the 15-20 min they advised from calling with bags as I was outside 5 mins later. Only advantage of service is to have less than 5 min wait outside any more and a bus to long term parking is just as good. All said polite and easy with good value.

Rating 4 out of 5

J S 14 Jun 2014 11:03 Verified Customer
First class. No problems.

Rating 5 out of 5

Jim Humphrey 23 Aug 2013 11:03 Verified Customer
Returned early so phoned to rearrange collection. The driver was very prompt in bringing my car back to me. I hadn't. collected my car from term 1 before so went to wrong car park, but he phoned me and brought the car to me. I was extremely pleased that he did so. Nice to know that people can think for themselves.

Rating Reviews coming soon out of 5

Lorraine Dyke 06 Feb 2013 11:00 Verified Customer
Basically very satisfied. Took a bit long to bring car back to us - 30 mins.

Rating Reviews coming soon out of 5

sailorman 03 Feb 2013 16:54 Verified Customer
Excellent service, the car was in the car park awaiting our arrival. Would recommend and will definitely use again- Thanks.

Rating Reviews coming soon out of 5

D Powell 03 Jan 2013 17:42 Verified Customer
Very punctual and polite driver - even assisted with loading luggage into the car on our return (which was a great help as we'd been shopping in New York!). Would def use again.

Rating Reviews coming soon out of 5

Jannine 18 Dec 2012 10:32 Verified Customer
Did everything required of them - prompt, good communication etc

Rating Reviews coming soon out of 5

Phil Matthews 12 Dec 2012 10:14 Verified Customer

Map and Directions

Address:

Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GA

Directions for Star Parking - Meet & Greet

NOT Suitable if you are travelling in or out of T4
Below are some Important information and guidance for your perusal to avoid service delays and unnecessary inconveniences. Only read the instructions only for the relevant terminal you are flying.

The following postcodes may not be accurate. We strongly advise following the signs once you have entered the airport zone.

Your booking times are fixed. Therefore, timekeeping is essential. Anyone to arrive early or late must inform us and obtain permission to seek availability. You must call us 20 Minutes before the scheduled arrival time on the number on your confirmation (No text/voicemail), as we have a 10-minute window to collect your vehicle from the designated area.
Late fees and parking charges may apply for late arrivals or arrivals without prior notice.

Important Note:
Once your car has arrived in the car park, you will get a 15 min window to collect your vehicle and leave the building without additional charges. On your return, your car will be delivered once you have made the clearance call. Any prevailing car park charges after this time will be your responsibility. Hence, you must only make the call when you are ready.
We also track the return flight number you enter during the booking process. It is a vital piece of information to stay on track. Providing incorrect flight numbers can result in hours of delays for your vehicle return, although you have given us the correct return time.

Vehicle collection or flight delays after 23:30hrs are subject to a levy fee of £20 per hour to pay. All payments must be cleared in advance.

Terminal 2 Drop-off procedures
Terminal 2- Sat-Navigation postcode: TW6 1EW
(Short Stay Car Park 2): 2.05m (6ft 9in)
Once you have passed the main tunnel, follow signs for Terminal 2; stay in the right-hand lanes, then join the ramp. Stay on the right by following the signs for short-stay passenger pick-up.
Once you are approaching the car park barriers, drive towards the one on your far right-hand lane, marked at barrier number 6. Take a ticket and enter the car park on Level 4.
Follow the signs for Off Airport Parking Meet & Greet and follow the one-way arrows to rows A and B, where our representative will meet you.

Terminal 2 Return procedures
Call us on the number on your confirmation once you have collected your last bag from the belt.
Passengers must pick up their cars on level 4, Zone A or B, in the short-stay car park.

Terminal 3 drop-off procedures
Sat-Navigation postcode: TW6 1QG (Short Stay Car Park 3): 2.2m (7ft 2in)
During peak hours, the collection/drop off point may change due to long queues and to avoid extra waiting time, you can choose to meet on the forecourt. For forecourt collection/drop off a levy fee of £5 will be payable to Heathrow Airport Limited, payment can be made on the airports web site.
Once you have exited the tunnel, stay on the left-hand lane and follow the signs for terminal 3 departures.
As you drive past the Hilton Garden Hotel at the bend, remain on the right and follow the signs for short-stay passenger pick-up.
Take a ticket at the barriers and follow up to level 4 on the spiral.
Park your car at zone A/B where the meet and greet points are. (Towards the end of the car park).
You will be met by one of our representatives.


Terminal 3 Return procedures
Call us on the number on your confirmation once you have collected your last bag from the belt.
Passengers will pick up their cars on Level 4 of the Terminal 3 short-stay car park.
Once you have come out from the arrivals, walk towards the café Nero and take the lift opposite and proceed to level 1 Then, walk across the bridge, and at the end of it, you will come to the pay station lobby
Retake the lifts to level 4.
We deliver vehicles at A or B at the car park.
During peak hours, the collection/drop off point may change due to long queues and to avoid extra waiting time, you can choose to meet on the forecourt. For forecourt collection/drop off a levy fee of £5 will be payable to Heathrow Airport Limited, payment can be made on the airports web site.

Outbound: Terminal 5 procedures
Sat-Navigation postcode: TW6 2GA (Short Stay Car Park 5): 2.2m (7ft 2in)
Once you are at the main roundabout, drive straight towards the ramp
Stay right at the "Short Stay and Passenger Pick Up" sign.
Drive under the height restriction arm, keep left, and follow the "Avis/Budget car" sign.
First, you must go through the purple canopy before entering the car park.
Then you will drive towards the car park barriers.
Take a ticket and drive down to rows "R & S"
You will be met by one of our representatives to collect your vehicle.

Terminal 5 Return procedures
Call us on the number on your confirmation once you have collected your last bag from the belt.
Once you have entered the arrival hall,
Walk towards the Café Nero (Red coloured pillar marked as South meeting point)
Exit the arrival building. Take the lifts, then proceed to level 4 (Do not take the lift next to the café Nero)

Car Park Height restrictions:
Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)

You must ensure that before leaving the vehicle with the car parking company it is in a roadworthy condition, taxed and holds a current MOT if applicable.

Cars are taken on approx. 20 miles round trip to the compound.

All parking is subject to the terms and conditions of the individual car park - please see terms here https://starparking.co.uk/terms

Enter your postcode below to look up directions on Google Maps

Please note these directions should only be used as a guide.

Please note the location shown is the car drop-off point

Your Questions

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Questions

Hello, are there any fees at Terminal 5 for entering the drop-off zone (similar to Gatwick Airport)?The chauffeurs ask you to call them when you are 20 minutes from the airport. They have a 10 minute window to collect customers from this area. Beyond this extra charges may apply.
Hi Do your drivers know how to drive a Tesla?All drivers are fully insured to drive any vehicle.
Hi Can you please advise what is your refund policy in case of a cancellation.Thanks, ShameelParking Bookings Less than 24 Hours Notice of day of travel Cancellation Charge: Full Cost: No Refund. No Amendments   More than 24 Hours Notice Cancellation Charge: Unless a cancellation fee waiver has been paid, the charge is £10 per reservation - balance refunded *   * Please note the following exceptions:   Certain promotional offers, Advance Purchase and Super Saver options are non-refundable. Where applicable this will be stated in the car park description/information Where applicable, credit card or transaction fees are non-refundable   If you do not arrive on the date booked to park your car then your booking will be forfeited.   If your return is delayed and you have been away for longer than you have booked, you will need to pay the difference on return, direct to the car park, at their standard daily rate. No refund is available for unused part stays.
Hi,Do you meet us at terminal 4 Heathrow and take our car to be parked?Then do you meet us when return and do the same?Thank you for your question, if you are travelling from T4 you must select the T4 option not the 2,3 & 5. With a meet and greet you are met at the airport and your car is taken offsite to be parked then returned to the airport on your return.
HI, where are the cars stored please?  They do not give out the address where the cars are stored for securirty reasons -  the car parks security is as follows - Safeguarded by key intruder system CCTV, security fencing and security dogs Twin Electric metal gate