MBW Meet and Greet

Heathrow Airport Parking

  • Meet and Greet at the Airport
  • Parking premises is Park Mark awarded and is perimeter fenced with CCTV on entry.
  • Over height vehicles over 2.1m and vehicles over 5m in length will have additional costs.
  • Service operates 04:00 and 23:59
  • Prices from just £78.60 per week
  • MBW Meet and Greet has been rated 87.2%
    by 47 previous customers.
  • 93.3% of customers would book again.

Overview

MBW Meet and Greet Park Mark Award

Meet and Greet Service

You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.

What is the drop-off procedure?

Please call the number on your confirmation2 approximately 30 minutes prior to reaching Heathrow and you must keep us informed if you are likely to be early or late with as much notice as possible.

What is the pick-up procedure?

Please call the number on your confirmation2 only when you have collected all of your luggage and the duty controller will give you further instructions.

What security measures does the car park have?

Premises is Park Mark awarded and is perimeter fenced with CCTV on entry.Awarded: Park Mark, Safer Parking Award

What else do I need to know?

This service operates between 04:00 and 23:59 (meeting outside of these times will incur a surcharge of £25.00 payable directly to MBW) . Over height vehicles over 2.1m and vehicles over 5m in length will have additional costs. Height restrictions: Terminal 1 (Short Stay Car Park 1): 2.05m (6ft 9in), car park 1A 2.0m (6ft 6in) Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in) Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in) Terminal 4 (Short Stay Car Park 4): Height limit: 2.0m (6ft 6in) Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)

Address:

Heathrow airport. Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 4 - TW6 3XA Terminal 5 - TW6 2GA
Excellent service from start to finish. Full marks.

Rating 5 out of 5

Book Again: Yes 04 May 2018 15:11 Verified Customer
Excellent service! Never used a meet and greet service before, and this has exceeded my expectation! Drop off was a smooth and easy process. Phone call was answered quickly when landing to collect car and my car was ready by the time I got back to the short stay car park!! Would certainly highly recommend and use again!!

Rating 5 out of 5

Book Again: Yes 20 Apr 2018 20:12 Verified Customer
Excellent service by the team. We dropped our car at Heathrow Terminal 5. Representative desk was already manned, so no waiting. Upon return, they returned the car within minutes and the overall process was exceptionally smooth. Beats off-site parking any time. Thanks to all the team at MBW

Rating 5 out of 5

Book Again: Yes 09 Apr 2018 14:20 Verified Customer
Excellent service from booking, drop off to collection. Highly recommended.

Rating 5 out of 5

Book Again: Yes 09 Feb 2018 21:54 Verified Customer
Simple, hassle free and for an extra £20 they can wash your car when you arrive so you come back to a fresh clean car.

Rating 5 out of 5

Book Again: Yes 23 Jan 2018 12:51 Verified Customer
Prompt & courteous service - thank you. Would definitely use again.

Rating 5 out of 5

Book Again: Yes 26 Oct 2017 17:12 Verified Customer
Excellent service, made everything so easy.

Rating 4 out of 5

Book Again: Yes 23 Oct 2017 08:18 Verified Customer
Excellent service. No problems with arriving slightly early. Easy to find.

Rating 5 out of 5

Book Again: Yes 15 Oct 2017 13:42 Verified Customer
Had to travel along the M3 in the very early morning only to discover it was closed with a complicated diversion making us late arriving. We had a phone call from MBW at the booked time checking we were on our way and were asked to phone back once on the M25 which we did. The driver was waiting for us and was very helpful. As we landed on our Sunday afternoon return we could see the congestion on the M25 and expected delays on the return of our car. Phoned after getting our luggage as instructed and made the fairly short walk to the pick up point in the short stay car park expecting a wait but our car was delivered about two minutes after we had arrived. The driver helped put our cases in the boot and was very pleasant. Excellent service.

Rating 5 out of 5

Book Again: Yes 26 Sep 2017 16:25 Verified Customer
Hi it was first class well done.

Rating 5 out of 5

Book Again: Yes 12 Sep 2017 14:56 Verified Customer
Fast, efficient. Managed a delayed plane on the return leg with no problems - called me and had the car waiting when we finally got there.

Rating 5 out of 5

Book Again: Yes 29 Aug 2017 12:21 Verified Customer
Very efficient, worked like clockwork

Rating 5 out of 5

Book Again: Yes 25 Aug 2017 23:52 Verified Customer
Excellent service

Rating 5 out of 5

Book Again: Yes 22 Aug 2017 11:50 Verified Customer
Courteous. Prompt and professional

Rating 5 out of 5

Book Again: Yes 22 Aug 2017 10:40 Verified Customer
Simply and easy

Rating 5 out of 5

Book Again: Yes 20 Aug 2017 10:23 Verified Customer
Excellent service called 30 mins away as per instructions, a friendly guy in orange hi viz jacket came looked at car hubby took photos and took keys job done. On returning our flight was delayed just about to call them when got bags and they phoned me to ask if we had landed. Car was immediately dispatched and back with us in 15 mins. They park the car securely 7 mins away from airport x

Rating 4 out of 5

Book Again: Yes 20 Aug 2017 10:04 Verified Customer
Pretty flawless, best meet and greet I've experienced. Representatives were polite and helpful, no fuss at all. Directions were simple, and car was waiting for us when we arrived home intact and with less than 10 miles on the clock. All in all an excellent service and at a reasonable price too.

Rating 5 out of 5

Book Again: Yes 12 Aug 2017 13:22 Verified Customer
Efficient and great service

Rating 5 out of 5

Book Again: Yes 24 Jul 2017 11:08 Verified Customer
Everything went very smoothly, outbound and return, no complaints. Met both times by friendly helpful staff.

Rating 5 out of 5

Book Again: Yes 19 Jul 2017 11:30 Verified Customer
I have always used MBW when flying out of LHR and they have never let me down.

Rating 5 out of 5

Book Again: Yes 30 May 2017 16:39 Verified Customer
Very helpful, reasonable and prompt on time. I will certainly use for next meet and greet.

Rating 5 out of 5

Book Again: Yes 24 May 2017 22:23 Verified Customer
Good service with polite drivers. Only marked down one star due to wait upon return - not excessive but am used to car being there so can head straight off.

Rating 4 out of 5

Book Again: Yes 18 May 2017 11:14 Verified Customer
Overall the drop off was good, we did have to wait longer than expected for the return of car. When it did arrive the driver revved it hard before getting out and leaving engine running! It was not until we drove off did we realise why, they had obviously left the headlights on when parked up and the battery went flat and they must have jump started it,! This was obvious as the clock display was way out, the pre set radio stations were all gone, the trip monitor etc was back to set me mode. I have no problem with this but feel that we should have been informed of this by the driver. Hence only a 2 star rating!

Rating 1 out of 5

Book Again: No 25 Apr 2017 11:27 Verified Customer
great service - collected and delivered the car promptly. No issues.

Rating 5 out of 5

Book Again: Yes 23 Apr 2017 09:33 Verified Customer
MBW were fantastic! Fast, courteous, polite and efficient. All that you can expect from a first rate meet-and-greet service. I had used most other such service providers at Heathrow and I found MBW to be on par with the best. At the same time, they offered by far the best prices during this last Easter weekend. THANK YOU MBW!

Rating 5 out of 5

Book Again: Yes 18 Apr 2017 10:52 Verified Customer

Map and Directions

Address:

Heathrow airport. Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 4 - TW6 3XA Terminal 5 - TW6 2GA

Directions for MBW Meet and Greet

Please note that your specified meet time is appointed. You must keep us informed if you are likely to be more than an hour either way of your booked time by calling the number on your confirmation 2 / the number on your confirmation with as much notice as possible
Over height vehicles over 2.1m and vehicles over 5m in length will have additional costs.
Height restrictions:
T2: 2.05m (6ft 9in)
T3: 2.2m (7ft 2in)
T4: Height limit: 2.0m (6ft 6in)
T5: 2.2m (7ft 2in)
Terminal 2 ( TW6 1EW) Outbound
Follow signs for Terminal 2 Short Stay Car Park as you leave the tunnel, you will need to be in the right-hand lane. As you go up to departures, keep right and enter the short stay car park using the far-right barrier marked number 6 / Off Airport Parking to enter level 4. Take a ticket at the barrier, you will need to retain this and hand it to our terminal captain.
When you have passed the barrier, follow signs for Off Airport parking. This will take you to rows A and B. Once parked please ensure you have taken photos of your vehicle from all sides clearly showing your vehicle within the short stay car park.
Once you have removed your valuables and luggage from your vehicle, please make your way to the MBW desk, which is by the lifts, here you will be met by one of the Terminal Captains who will be identifiable by our Orange & Black high vis jackets and company ID. Please ensure you hand over your keys and car park ticket to the captain when completing your paperwork.
Terminal 2 - Return
Please call the number on your confirmation 2 once you have collected all your luggage at reclaim, alternatively call once you have passed passport control if you have hand luggage only. The duty controller will give you further instructions.
As you exit the arrival hall, into the Terminal plaza, turn left and walk towards the UK Arrivals end of the Terminal. Towards the end of the plaza, turn right and exit the Terminal through the main door, then cross the bridge in front of you.
You will see lifts in front of you, both to the right and left. Take the lifts on the left up to Level 4. As you exit the lift, Rows A and B will be in front of you. Our terminal captain will meet you at the MBW desk and will validate your parking ticket for your exit.
Terminal 3 (TW6 1QG) Outbound
As you leave the tunnel follow signs toward Terminal 3, Short Stay Car Park 3. Please Enter the Short Stay Car Park -ALL off-airport operator meets have been moved to inside the car parks and are no longer permitted on the forecourts.
Drive up to Level 3 following signs for Off Airport Parking and park in row A or row B. Once parked please ensure you have taken photos of your vehicle from all sides clearly showing your vehicle within the short stay car park.
Once you have removed your valuables and luggage from your vehicle, please make your way to the MBW desk, which is situated by the lifts, here you will be met by one of our Terminal Captains who will be identifiable by our Orange & Black high vis jackets and company ID. Please ensure you hand over your keys and car park ticket to the captain when completing your paperwork.
Terminal 3 - Return
Please call the number on your confirmation 2 once you have collected all your luggage at reclaim, alternatively call once you have passed passport control if you have hand luggage only. The duty controller will give you further instructions.
Exit from the arrivals hall, follow signs to Short Stay Car Park 3. Pass the shops on the right (lifts will be in front of you) stairs are to the right of the lift. Take the lifts to upper level.
Exit lift, cross the bridge towards the car park. Level 1 pay machines and lifts are to your right, take the lifts to level 3. Our terminal captain will meet you at the MBW desk and will validate your parking ticket for your exit.
Terminal 4 (TW6 3XA) Outbound
Please call the number on your confirmation 2 approximately 30 minutes prior to reaching Heathrow.
As you leave the Terminal 4 roundabout, follow signs for Short Stay Parking. Please Enter the Short Stay Car Park -ALL off-airport operator meets have been moved to inside the car parks and are no longer permitted on the forecourts.
Drive up the ramp and stay towards the right. Please enter the short stay car park and go to level 2. Follow signs for Off-Airport Parking and park in rows E or F. Once parked please ensure you have taken photos of your vehicle from all sides clearly showing your vehicle within the short stay car park.
Once you have removed your valuables and luggage from your vehicle, please make your way to the MBW desk, which is situated by the lifts, here you will be met by one of our Terminal Captains who will be identifiable by our Orange & Black high vis jackets and company ID. Please ensure you hand over your keys and car park ticket to the captain when completing your paperwork.
Terminal 4 - Return
Please call the number on your confirmation 2 once you have collected all your luggage at reclaim, alternatively call once you have passed passport control if you have hand luggage only. The duty controller will give you further instructions.
Exit the arrivals hall, Costa coffee and the currency exchange will be on your left. Walk past these and exit towards the car park. Cross the 3 lanes in front of you. Take the lifts to level 2. Make your way to the far-left corner of Level 2, make your way to the lift area where the MBW desk is located. Our terminal captain will meet you at the MBW desk and will validate your parking ticket for your exit.
Terminal 5 (TW6 2GA) Outbound
Leave the Terminal 5 roundabout and follow the signs to Terminal 5 departures. Keep in the right lane heading up the ramp to the Terminal and follow the signs into the Short Stay Car Park.
Keep left and head towards the last set of barriers, use these to enter the Car Park on Level 4. Once you have passed the barriers, follow signs to Off-Airport Parking and park in rows R or S.
Once parked please ensure you have taken photos of your vehicle from all sides clearly showing your vehicle within the short stay car park. Once you have removed your valuables and luggage from your vehicle, please make your way to the MBW desk, which is situated by the lifts, here you will be met by one of our Terminal Captains who will be identifiable by our Orange & Black high vis jackets and company ID. Please ensure you hand over your keys and car park ticket to the captain when completing your paperwork.

Terminal 5 - Return
Please call the number on your confirmation 2 once you have collected all your luggage at reclaim, alternatively call once you have passed passport control if you have hand luggage only. The duty controller will give you further instructions.
Leaving the arrivals hall, you will see Costa Coffee. With Costa in front of you, turn left and head towards the end of the terminal. Pass the shops on your left, keep walking until you pass Café Nero. Turn right immediately and exit through the front door of the terminal.
As soon as you exit the door of the terminal you will see in front of you a set of stairs to the left and lifts to the right. Take the lifts to level 4. As you exit the lifts you will emerge by the payment machines directly next to rows R and S. Our terminal captain will meet you at the MBW desk and will validate your parking ticket for your exit.

Once your pre-booked parking period has commenced, any over stay will be charged at a daily rate of £15.00 payable to the chauffeur on collection of your car. Changes to the original scheduled times for meeting or arriving which exceed 30 minutes will be chargeable at £15.00 payable directly to MBW. Additional costs may apply and the customer will be required to pay the short stay car parking cost. If your return time passes midnight from your actual paid booking date, and your car needs to be delivered after midnight, an additional charge of £25.00 is applied.

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Please note these directions should only be used as a guide.

Please note the location shown is the car drop-off point

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