Meteor Meet & Greet Parking Services

Heathrow Airport Parking

  • Meet at terminal or Short Stay - returned in short stay - no need to call en-route
  • No transfers required
  • CCTV, security fencing, patrolled 24 hrs
  • Meteor Meet & Greet Parking Services has been rated 83.2%
    by 31 previous customers.

Overview

Meteor Meet & Greet Parking Services

Meet and Greet Service

You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.

What is the drop-off procedure?

Meet at terminal or Short Stay - returned in short stay - no need to call en-route

What is the pick-up procedure?

Collect luggage, clear Customs and call the number provided to arrange collection of your vehicle.

What security measures does the car park have?

Cars are parked in a fully secured car park with CCTV and 24 hour patrols.

What else do I need to know?

You will not be able to wait on the departures level therefore you must arrive at the agreed meeting time (occasionally subject to slight change by Meteor, who will advise if necessary). If your arrival time changes please notify the car park using the numbers on your confirmation details as soon as possible.You will be required to leave your keys with the attendant

Address:

(HeadOffice) METEOR HOUSE
RUTHERFORD WAY
CRAWLEY
W. SUSSEX
RH10 9PF
I had to wait over an hour for my car!!!!

Rating 1 out of 5

25 Aug 2016 10:03 Verified Customer
Absolutely brilliant. Use valet parking alot and this is the best.

Rating 5 out of 5

19 Aug 2016 10:03 Verified Customer
Very pleased with this service, so convenient and easy to use, saves so much time. The staff really friendly. 5 stars from me.

Rating 5 out of 5

17 Aug 2016 11:35 Verified Customer
We haven't used Meet and Greet at Heathrow before and were delighted that it was so seamless, particularly the Pick up at Terminal 5 after a long flight.

Rating 5 out of 5

04 Jul 2016 17:19 Verified Customer
This is an excellent service. It is simple with no need to call before arrival. In fact I arrived on the wrong floor of the car park and even then the staff member came down to my car, sorted the paperwork and sent me happily on my way to departures. This was my third time with them and Courtesy and helpfulness I have experienced each time I have used them. My return was easy and I was with my car just a couple of minutes after arriving at the desk. I really recommend them.

Rating 5 out of 5

24 Jun 2016 19:47 Verified Customer
Excellent. Easy to find the parking and staff were very helpful. Car was waiting for us. We'll definitely use the service again. Thank you.

Rating 5 out of 5

23 Feb 2016 21:04 Verified Customer
This service was second to none! Very clear instructions for drop up and pick up were given. After 15 hours travelling back, to walk out of the airport lift and see the car right in front of you was a sight for very sore eyes! Brilliant - friendly service: Why use any other?

Rating 5 out of 5

25 Dec 2015 10:14 Verified Customer
Really bad option. Almost missed my flight as there is always a cue to get to your parking area in the multistorey. Further they had no record of reservation despite showing the booking receipt on phone. Give yourself an extra hour for this. On return they had forgotten to pick car up so had to wait 45 for the car to be driven from compund. Much quicker and cheaper to get to park and ride.

Rating 1 out of 5

21 Nov 2015 03:01 Verified Customer
No one there to meet us at 4.30 am , turns out they use the purple parking rep which doesn't start until 5 am and no paperwork had come through . We met a lady who had been waiting from 4 am to drop her keys off and was rushing to get her plane .

Rating 1 out of 5

03 Nov 2015 15:51 Verified Customer
The whole process was extremely smooth and we were very happy with everything, except for one point: we arrived to collect our car after our flight home to find only one attendant at the desk; we could see our car was there ready for us to drive away, that was all good, but with only one attendant trying to deal with a queue of weary travelers on his own it became very frustrating as we waited to be served, which was not good enough. Surely the desk would benefit from more than one person serving, especially at busy times?

Rating 4 out of 5

03 Nov 2015 06:25 Verified Customer
Great service,changed my return,but car still waiting when I got back

Rating 5 out of 5

07 Sep 2015 06:07 Verified Customer
Could not have worked better. Drop off and pick up are right by the lifts to take you to arrivals/departures in T5 Heathrow. No waiting going out or coming back. A first class operation.

Rating 5 out of 5

20 Jul 2015 15:35 Verified Customer
Good quick service even though we landed 30 min early. Easy drop off at short term parking level. Not at the roadside as previously done. Terminal 5.

Rating 5 out of 5

02 Nov 2014 16:39 Verified Customer
The service given by Meteor exceptional. The only gripe we have is that when directions advised to pick up point were incorrect as they referred to signage that had been removed the year before.

Rating 5 out of 5

30 Jul 2014 10:07 Verified Customer
Easy booking process and a friendly team to meet and greet

Rating 5 out of 5

15 Jul 2014 11:01 Verified Customer
Collection & pick up were easy and staff were friendly. One comment - when you ring the contact number reception is not always good - fuzzy

Rating 5 out of 5

29 May 2014 21:18 Verified Customer
Top quality. Made the hassle of travelling easier to deal with by being there with fast and efficient service. Will certainly use again.

Rating 5 out of 5

17 May 2014 13:25 Verified Customer
Prompt pickup and delivery by friendly staff.

Rating 5 out of 5

10 Apr 2014 10:12 Verified Customer
A terrific service. Simple phone call to notify of your arrival and the car is collected/delivered to the short term car park directly connected to T5.

Rating 5 out of 5

23 Mar 2014 16:47 Verified Customer
Excellent service. I had my two school friends with me who had not experienced 'Meet and Greet' before, (I use you all the time), and they were very impressed at just leaving the car at the terminal and then having it waiting for us on our return. I was very pleased that the car was waiting for us as I had told them we would probably have to wait a short while, but the car was there ready to go when we got to the designated area. So thank you very much for your super efficient service. I would recommend you to anyone and I think they may use you in the future too.

Rating 5 out of 5

30 Oct 2013 10:41 Verified Customer
We have used Meteor before and both this time and last we found them to be excellent. They are our preferred Meet and Greet provider as they are very efficient, professional and reliable. This time we had allowed plenty of time to get to Heathrow Airport and in the event we were over 90 minutes earlier than our booked time but they still met us within 10 minutes. I would thoroughly recommend them.

Rating 5 out of 5

28 Oct 2013 17:59 Verified Customer
NO PROBLEMS EXPERIENCED. METEOR DRIVER WAS THERE AT DROP OFF POINT OUTSIDE TERMINAL 3 AND CAR WAS AT PICK UP POINT FOR US ON ARRIVAL BACK IN UK. VERY STRAIGHTFORWARD INSTRUCTIONS.

Rating 5 out of 5

14 Oct 2013 19:35 Verified Customer
Very Good - Prompt meet and greet service.

Rating 5 out of 5

03 Sep 2013 10:04 Verified Customer
Absolutely fantastic except for the instructions on locating them when dropping off at terminal 5. I had to phone several times for instructions as written ones were very misleading. We were late, M25, so this caused some anxiety. Would use them again though. This is our 5th time and this is the only problem I have ever encountered.

Rating 4 out of 5

26 Aug 2013 12:20 Verified Customer
Excellent... All ran to plan. Including helpful reminder texts on what to do in departure and arrival dates!

Rating 5 out of 5

19 Aug 2013 18:28 Verified Customer

Map and Directions

Address:

(HeadOffice) METEOR HOUSE
RUTHERFORD WAY
CRAWLEY
W. SUSSEX
RH10 9PF

Directions for Meteor Meet & Greet Parking Services

The drivers wear a black uniform with Meteor meet and greet parking in red/white as the logo.

Please be aware that there is a vehicle height restriction of 2.15 metres at Heathrow, therefore we are unable to accept any vehicles exceeding this height. Please note that over height vehicles will have different inbound instructions.

There is a strict 10 minute waiting policy, enforced by the M.E.T. Police.

If you change your return flight, it is essential that you advise us as soon as possible with NEW FLIGHT NUMBER AND ARRIVAL TIME to prevent delays returning your vehicle.
Please call us to advise - DO NOT E-MAIL OR TEXT.

Terminal 2 - ARRIVAL INSTRUCTIONS (Postcode for GPS to Terminal 2: TW6 1EW)
**Please be advised that we have improved our service, and it is now no longer necessary for you to call 10 minutes before your arrival or on your return after you have landed.**
Follow Signs for Short Stay 2 Passenger Pick Up
Drive up the ramp keeping in the right-hand lane and follow signs for P Off Airport
Keep in the right lane and enter the car park on the right using any of the 3 right hand barriers (Level 4)
Follow signs for P Off Airport to Rows A & B
Park your vehicle in a designated Off Airport Parking bay
Take your keys to the Purple Parking/Meteor Handover captain at the grey desk near the lifts.

Terminal 2 - RETURN INSTRUCTIONS
**Please be advised that we have improved our service and it is now no longer necessary for you to call after you have landed.**

Leave customs, turn left and exit the terminal opposite Travelex/M&S food, walk across the pedestrian bridge and take the set of lifts on the left to level 2 rows A and B.
Collect your keys from our representative at the grey desk.

Please note if the flight number is incorrect or you come on an earlier flight please call the number on your confirmation 8 otherwise your vehicle will not be dispatched.


Terminal 3
ARRIVAL INSTRUCTIONS (Postcode for GPS to Terminal 3: TW6 1QG)
**Please be advised that we have improved our service and it is now no longer necessary for you to call 10 minutes before your arrival or on your return after you have landed.**
Follow the sign to the Short Stay Car Park 3
Drive up the ramp and exit at level 3
Follow the road all the way round until you reach Rows A and B at the far end of the Car Park (drive past the first lift area)
Take your keys to the Purple Parking/Meteor Handover captain at the grey desk near the lifts.

Please be aware that there is a vehicle height restriction of 2.15 metres at Heathrow, therefore we are unable to accept any vehicles exceeding this height.

Terminal 3 - RETURN INSTRUCTIONS
**Please be advised that we have improved our service as it is now no longer necessary for you to call after you have landed.**

Leave customs, bear right and follow signs to short stay park 3 {past boots}. Take the lift to level 1, turn left and walk across the pedestrian bridge. Take the lift on your right to level 3 rows B.
Collect your keys from our representative at the grey desk.

Please note if the flight number is incorrect or you come on an earlier flight please call the number on your confirmation 8 otherwise your vehicle will not be dispatched.


Terminal 4
ARRIVAL INSTRUCTIONS (Postcode for GPS to Terminal 4: TW6 3XA)
**Please be advised that we have improved our service and it is now no longer necessary for you to call 10 minutes before your arrival or on your return after you have landed.**
Follow the signs to short stay car park.
Drive up the ramp and keep to your right
Drive down the ramp and exit at Level 2
Drive straight to the end of Level 2 and turn right following the exit signs and park on your right.
Take your keys to the Purple Parking/Meteor Handover captain at the grey desk near the lifts.

Terminal 4 - RETURN INSTRUCTIONS
**Please be advised that we have improved our service as it is now no longer necessary for you to call after you have landed.**

Exit on ground floor near W H Smith, go to short stay car park, turn left past the pay machine and take the lift to level 2. Exit the lifts and turn right and collect your keys from our representative at the grey desk.

Please note if the flight number is incorrect or you come on an earlier flight please call the number on your confirmation 8 otherwise your vehicle will not be dispatched.

T5 - (TW6 2GA)
Follow signs for Short stay Passenger pick-up - Drive up the ramp, filter to the right and drive under the yellow height restriction arm - KEEP to your LEFT and follow the signs for Level 4 / P Off Airport - Drive through the camera tunnel on the left hand side - At the entrance barrier, take a ticket (there will be nothing to pay). - Once inside, follow the arrows and the P - Off Airport signs to the end of the car park to ROW R & S.- You will see our Off airport Meet & Greet parking bays opposite the lifts. - Park in one of these bays (PLEASE do not park in Disabled, Brown Badge or Unpaid ticket bays, as Purple Parking will not be held responsible for tickets issued by Heathrow Airport) - Lock your car and give the keys and parking ticket to the Handover Captain, who will be waiting for you at his grey desk in the lift area near the payment machine.

Terminal 5 - RETURN INSTRUCTIONS
**Please be advised that we have improved our service as it is now no longer necessary for you to call after you have landed.**

Leave via the red exit past Café Nero, when outside the building take the lift to level 4 Row S short stay car park and collect your keys from our representative at the grey desk.

Please note if the flight number is incorrect or you come on an earlier flight please call the number on your confirmation 8 otherwise your vehicle will not be dispatched.

Enter your postcode below to look up directions on Google Maps

Please note these directions should only be used as a guide.

Please note the location shown is the car drop-off point

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