MMP Meet & Greet - Terminals 4 & 5

Heathrow Airport Parking

  • Meet and Greet in the Short Stay Car Park next to your departure terminal at T4 or T5
  • Heathrow Airport Approved Operator - Operating from Licensed Car Park
  • Dated Photos taken upon collection - Uniformed, ID and Crime Reference Checked Staff
  • Car park is fully secured and monitored 24 hours a day.
  • Prices from just £90.00 per week
  • MMP Meet & Greet - Terminals 4 & 5 has been rated 78.4%
    by 146 previous customers.
  • 90.9% of customers would book again.

Overview

MMP Meet & Greet - Terminals 4 & 5

Meet and Greet Service

You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.

What is the drop-off procedure?

Once parked and unloaded, please lock your car and check in with our Handover Team who are based at our desk in the lift lobby.

What is the pick-up procedure?

There is no need to call us on your return. As long as we have your correct return flight number, terminal and return date we will have your car brought to the meeting point below, ready for when you arrive.

What security measures does the car park have?

Park Mark Safer Parking facility. All drivers are fully insured to drive your vehicle. This car park is fully secured and monitored 24 hours a day.

What else do I need to know?

We only accept bookings for cars and small vans at the standard rate shown. If you wish to bring a larger vehicle there will be an additional charge and you will need to call us to book this. Trailers will not be accepted. Please note: This product is not suitable if you are travelling from Terminals 2 or 3 This product is for both drop off and collection at T4 and T5 only. Your return terminal can be amended directly with Maple Manor however this must be amended prior to the day your booking starts by contacting them after you have booked. Extra charges can apply if not T4 or T5.

Address:


Heathrow Airport
Drop off and pick up of car was exactly as one would hope it would be. Someone to take the car on departure and there ready and waiting on our return.

Rating 5 out of 5

Book Again: Yes 12 May 2018 13:14 Verified Customer
Excellent service. No worries only 29 miles added so really hapoy.

Rating 5 out of 5

Book Again: Yes 27 Apr 2018 11:04 Verified Customer
MMP were really efficient,probably the best service I have received at Heathrow. Not having to phone them,especially on the motorway was a real plus. Will definitely use them next time

Rating 5 out of 5

Book Again: Yes 19 Apr 2018 12:34 Verified Customer
The car park at the moment is full of scaffolding and large parts are blocked off. This makes it very difficult to find the drop-off point. There are no signs and the person I spoke to to get directions is apparently unable to understand what the problem is or give directions. I ended up having to walk along the middle of the roadway. It was total chaos and staff utterly unhelpful.

Rating 2 out of 5

Book Again: Yes 09 Apr 2018 10:02 Verified Customer
Excellent experience. Good price and really simple parking process. I have previously used meet and greet parking but on this occasion there was no need to call them when you are due to arrive either outbound or inbound. We were delayed getting back to our car because the luggage took along time to arrive, but this was not a problem and our car was waiting there upon our arrival.

Rating 4 out of 5

Book Again: Yes 26 Mar 2018 15:51 Verified Customer
Very convenient for Terminal 5 although not immediately clear where to park or check in as there are a number of operators clustered together. Car ready on return, although man at desk could not tell me row or bay where it was parked so I had to look around to find it.

Rating 4 out of 5

Book Again: Yes 25 Mar 2018 13:22 Verified Customer
Very good and would use again

Rating 1 out of 5

Book Again: Yes 07 Mar 2018 12:00 Verified Customer
Instructions straightforward. The only slight problem was finding a representative from Ace parking on arrival. Great not having to make phone calls. Car waiting when we returned

Rating 4 out of 5

Book Again: Yes 05 Mar 2018 12:07 Verified Customer
car and keys waiting in short term car park on return, it was difficult to find the place in short term car park/ terminal 4, very confusing signposting

Rating 5 out of 5

Book Again: Yes 19 Feb 2018 12:49 Verified Customer
All went according plan . Staff helpful and smiling despite the cold

Rating 5 out of 5

Book Again: Yes 05 Feb 2018 05:27 Verified Customer
The car was waiting for us on return, all well, even though the flight was early. The only slight problem was finding your base in the car park when we first arrived. We followed Meet and greet signs but ended up circling the car park 3 times before someone showed us where you were based by the lift. Clearer instructions are needed. Luckily we were in plenty of time.

Rating 4 out of 5

Book Again: Yes 31 Jan 2018 10:26 Verified Customer
On arrival all went to plan and we were very happy with the service. However the return was the total opposite. We booked meet and greet and that’s what we expected. After a 13.5 hr flight we went to collect our car and expected it to be waiting for us. No car we waited & waited & waited . Over 30 minuets. I spoke to the guys serval times who kept saying it’s on its way. This is just not good enough and I won’t be booking this company again.

Rating 1 out of 5

Book Again: No 30 Jan 2018 10:42 Verified Customer
Fantastic service - will recommend to anyone

Rating 5 out of 5

Book Again: Yes 27 Jan 2018 13:44 Verified Customer
Efficient and value for money. No issues whatsoever. Would definitely use again. Thanks

Rating 5 out of 5

Book Again: Yes 20 Jan 2018 13:22 Verified Customer
As the Service provider originally booked was taken over by Ace there was some confusion in the subsequent paperwork as to whether the details of drop off and collection of the car (regarding not needing to call before) would remain the same. I called Ace in advance and, after speaking to 2 representatives I was finally assured they would. The service on both days was quick and efficient as with the previous provider.

Rating 4 out of 5

Book Again: Yes 29 Nov 2017 22:18 Verified Customer
Easy in and out of Terminal 5. No wait either end.Good price. Say no more!

Rating 5 out of 5

Book Again: Yes 28 Nov 2017 10:42 Verified Customer
Great service and price. Plenty of information and reminder texts prior to our holiday. The only reason this isn't a 5 star rating is due to lack of signage at the airport car park (LHR T5) which resulted in us parking and unloading all our luggage only to find we had parked in another service provider's bay and had to move. Branded signage parking please. Would use again. Excellent and timely service!

Rating 4 out of 5

Book Again: Yes 30 Oct 2017 12:28 Verified Customer
Very prompt service. Excellent customer service. Even when I made an error with my return flight details, the controller on the phone arranged for the car to be delivered me earlier than I had booked free of charge. I will definitely use again especially as the cost is relatively better than the competition. Muchas gacias ACE por una servicio muy excellente. Que bien

Rating 5 out of 5

Book Again: Yes 30 Oct 2017 10:58 Verified Customer
Perfect service. Cannot fault anything. It was pleasant service.

Rating 5 out of 5

Book Again: Yes 23 Oct 2017 14:35 Verified Customer
very easy process easy to find all in all a good price and good service.

Rating 5 out of 5

Book Again: Yes 18 Oct 2017 19:20 Verified Customer
Very good service at a great price

Rating 4 out of 5

Book Again: Yes 28 Sep 2017 12:42 Verified Customer
After booking, clear instructions were provided. I arrived at the designated meeting place and the attendant actively sought me out, rather than me having to look for him. That was impressive. On return, I called ACE and informed of our arrival after picking up baggage, as directed. At the meeting place the attendant informed me the car was on the way. Had to wait around 10 mins which I think is acceptable. All in all a professional service with professional staff. Would definitely use again.

Rating 5 out of 5

Book Again: Yes 06 Sep 2017 12:36 Verified Customer
Had car booked in at 4.00am. Phoned as requested at 3.45 and told drive was on his way. Phoned again at 4.10 to be told he should be there and if he wasn't to give it another 5 minutes. Phoned again at 4.20 as still not there. Drive finally arrived at 4.26am. Collection of car on return was acceptable.

Rating 1 out of 5

Book Again: No 03 Sep 2017 11:14 Verified Customer
This is the first time I have used this service. It worked quite we'll apart from the phoning ahead. On arrival, despite having phoned ahead by 20 mins, they weren't expecting me. However, my car was collected in lieu of the one the driver was waiting for. Then again, despite phoning when we'd got our baggage as instructed, we had quite a long wait in the car park before my car was returned - this was rather frustrating because our baggage had also been very slow coming.

Rating 3 out of 5

Book Again: Yes 02 Sep 2017 09:22 Verified Customer
The only reason I did not give this excellent service 5 stars was because when I telephoned to confirm my return the assistant clasimed I did not have a booking with the company, even though I gave her the confirmation number for the booking. She then claimed the registration number of the car was different and yet the printed copy of my booking receipt contained the correct registration and the number i gave her!!

Rating 4 out of 5

Book Again: Yes 29 Aug 2017 13:52 Verified Customer

Map and Directions

Address:


Heathrow Airport

Directions for MMP Meet & Greet - Terminals 4 & 5

Please note: This product is not suitable if you are travelling from Terminals 2 or 3 - This product is for both drop off and collection at T4 and T5 only. Your return terminal can be amended directly with Maple Manor Parking however this must be amended prior to the day your booking starts by contacting them after you have booked. Extra charges can apply if not T4 or T5. Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay.

We only accept bookings for cars and small vans at the standard rate shown. If you wish to bring a larger vehicle there will be an additional charge and you will need to call us to book this. Trailers will not be accepted.

Please read your instructions carefully before you set out as they have recently changed. To improve our service to you, you no longer need to call when you are on your way to Heathrow Airport.

Before You Arrive
Please follow the directions below to the meeting point at the terminal you are flying from. You will need to have ready your 'Booking Name' and 'Booking Reference' and return flight details to check with our team when you arrive.

Directions

Terminal 4 - (Postcode for Terminal 4: TW6 3XA) As you approach Heathrow Airport, follow signs for Terminal 4 Short Stay Car Park At the entrance barrier, take a ticket (please hand this to our Handover Captain ) Drive down to level 2, park in one of the 'Off Airport Meet & Greet' parking bays.


Terminal 5 - (Postcode for Terminal 5: TW6 2GA) As you approach Heathrow Airport, follow signs for Terminal 5 Short Stay Car Park Drive up the ramp, filter to the right and drive under the yellow height restriction, KEEP LEFT and follow the signs for Short stay Level 4. Follow the Avis signs towards the third set of barriers, take a ticket (please hand this to our Handover Captain) Follow "OFF AIRPORT" signs and park in the 'Off Airport Meet & Greet' parking bays.

Arrival Instructions
Once parked and unloaded, please lock your car and check in with our Handover Team who are based at our desk in the lift lobby. You will need to confirm your return flight details so please have these to hand. We must have your correct return date and flight number in order to help us avoid any delays in returning your car. Your car will be photographed and taken to our secure car park by one of our experienced drivers, whilst you check in.

Return Instructions
There is no need to call us on your return. As long as we have your correct return flight number, terminal and return date we will have your car brought to the meeting point below, ready for when you arrive. If you are unsure or did not give us a return flight number when you checked in, then call our handover team on the number on your confirmation 5 and select option 1. They will be able to advise the status of your car and get it on its way to the meeting point if it is not already. Please have the unique barcoded card that you were given on arrival to collect your keys from our Handover team. If you do not have this then we will need to see and take an image of your passport - which (of course) must match the booking name.

Terminal 4 - Short Stay Car Park Level 2 - Off Airport Meet & Greet

Terminal 5 - Short Stay Car Park Level 4 - Off Airport Meet & Greet

Other Important Information
If your actual stay is longer than your booked stay, any extra days will be charged at £20.00 per day (or part day). No refunds will be issued for part used stays. Payments for extra days must be settled before the vehicle is handed over and if requested a receipt can be sent by email to you. It is the responsibility of the vehicle owner/customer driving to ensure that the vehicle is roadworthy, holds a valid MOT certificate and has a valid Road Fund Licence. Vehicles that are not road legal or safe to drive will be refused. You will be given the option to drive your vehicle to our car park for storage and you will have to make your own way to us on return to collect it. No refunds will be given for illegal vehicles not collected.

Enter your postcode below to look up directions on Google Maps

Please note these directions should only be used as a guide.

Please note the location shown is the car drop-off point

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Questions

Are the car park exit fees included in the price?The airport access fees are included in the price